Jay Saha
Automobile
Jaipur
Summary
As a Certified Technical Bronze Master from Maruti Suzuki, I bring a proven track record of proficiency and expertise in the automotive industry to the table. My dedication to excellence is highlighted by my successful completion of advanced training at Maruti Suzuki, which has armed me with the latest skills and knowledge necessary to thrive in this fast-paced sector. I am eager to leverage my high-caliber technical abilities and an impressive customer satisfaction rate exceeding 95% to contribute to the success of your dynamic team. My commitment to delivering outstanding results is unwavering, and I am poised to make a significant impact within your organization. Eager to join your team as a Maruti Suzuki Certified Technical Bronze Master, boasting advanced training and a track record of over 95% customer satisfaction.
Overview
2
2
Languages
15
15
years of professional experience
Work History
Assit. Genral Manager
PREM MOTORS PVT. LTD
08.2019 - 04.2026
- Proven track record of revenue growth
- Implemented performance metrics to track departmental progress and identify areas for improvement.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Expert in client acquisition & retention
- Effective project delivery on time
- High client satisfaction rates
- Autonomous with strong work ethic
- Comprehensive industry knowledge
- Strategic marketing & branding
- Led teams to optimize operational workflows, improving efficiency across departments.
Quality Manager
MANGALAM MOTORS PVT. LTD AUTORIZED DEALER OF MARUTI SUZUKI
08.2017 - 07.2019
- 10+ yrs driving quality excellence
- Led 50+ successful audits, zero fails
- Quality KPIs outperformed by 25%
- Enhanced QA with cutting-edge tech
- Streamlined processes, upped efficiency
- Team mentorship led to 15% error drop
Assistant Quality Manager
PREM MOTORS PVT. LTD AUTORIZED DEALER OF MARUTI SUZUKI
08.2015 - 08.2017
- Streamlined QA processes for faster delivery
- Led 20+ QA audits, ensuring top compliance
- Implemented cutting-edge QA software tools
- Conducted regular inspections and audits to identify areas for process improvement.
Service Advisor
AUDI MOTORS PVT. LTD
04.2011 - 08.2015
- Boosted customer retention by 30% in 1 year
- Top-rated advisor for 5-star client reviews
- Managed 50+ client accounts successfully
- Expert in warranty & service contract sales
- Led training for new service advisors
Education
Diploma - Electrical Engineering
BTER
BIKANER01-2013
Higher Secondary - undefined
BOARD OF RAJASTHAN
BIKANER01-2009
Secondary - undefined
BOARD OF RAJASTHAN
BIKANER01-2007
Skills
SERVICE MANAGEMENT SOFTWARE
SERVICE SCHEDULING
PARTS ORDERING
TECHNICAL DOCUMENTATION
CRM SOFTWARE
ELECTRONIC SERVICE MANUALS
INVOICE PREPARATION
AUTOMOTIVE DIAGNOSTICS
COMPUTER HARDWARE COMPONENTS
TALLY
Interests
FOOTBALL, BADMINTON, CRICKET
Timeline
Assit. Genral Manager
PREM MOTORS PVT. LTD
08.2019 - 04.2026
Quality Manager
MANGALAM MOTORS PVT. LTD AUTORIZED DEALER OF MARUTI SUZUKI
08.2017 - 07.2019
Assistant Quality Manager
PREM MOTORS PVT. LTD AUTORIZED DEALER OF MARUTI SUZUKI
08.2015 - 08.2017
Service Advisor
AUDI MOTORS PVT. LTD
04.2011 - 08.2015
Secondary - undefined
BOARD OF RAJASTHAN
Higher Secondary - undefined
BOARD OF RAJASTHAN
Diploma - Electrical Engineering
BTER
PERSONAL DETAILS
- Date of birth: 23 May 1992
- Nationality: INDIAN
- Marital status: MARRIED
DRIVING LICENSE
Driving license category: LIGHT MOTOR VEHICLE
UNTITLED
- AS A VOLENTIAR
- BIKANER
COURSE
- E.C.B COLLAGE OF BIKANER
- C PROGRAMME
- Jul 2012 - Dec 2012