JAY THERANI
Mumbai
Summary
Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Overview
3
3
Languages
8
8
years of professional experience
Work History
Assistant Restaurant Manager
Yellow Banana Food Company Pvt Ltd (Poptate's)
Mumbai
03.2025 - Current
- Coordinated guest service, table flow, and complaint handling.
- Resolved customer complaints in a timely manner.
- Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
- Enforced food safety, cleanliness, and sanitation rules.
- Managed stock checks, supplier coordination, and store requisitions.
- Reviewed cash handling, billing, and shift closing procedures.
Food Service Supervisor
Majid-Al-Futtaim (VIP Vox Cinema)
Riyadh
02.2023 - 03.2025
- Supervised VIP Vox Cinema food service operations and guest service standards.
- Coordinated cinema concession staff schedules, breaks, and daily task assignments.
- Trained food service staff on menu items, service steps, and guest handling.
- Resolved guest complaints and supported smooth service during peak cinema hours.
- Scheduled staff shifts, monitored attendance, and managed payroll records.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
Associate Manager
Lenexis Foodworks Pvt Ltd. (Chinese Wok)
Mumbai
01.2022 - 10.2023
- Managed daily workflow of team members to meet organizational goals.
- Coordinated staff schedules, shift handovers, and floor coverage for smooth restaurant execution.
- Supported sales tracking, daily reports, and operational updates for management review.
- Handled responsibilities successfully in manager's absence.
- Handled responsibilities successfully in the manager's absence.
- Reviewed inventory usage and supported stock ordering for Chinese Wok kitchen supplies.
Restaurant Supervisor
The Boat Club Lounge (TBC)
Mumbai
10.2019 - 08.2022
- Supervised front-of-house service at TBC lounge during busy meal periods.
- Trained servers and hosts on service standards and guest relations.
- Coordinated daily floor coverage, seating flow, and table assignments.
- Monitored food and beverage service for quality and presentation.
- Resolved guest concerns with calm communication and prompt follow-up.
- Reviewed shift openings, closings, and cash handling procedures.
Food and Beverage Associate
Queensline Cruises Floating Restaurant
Mumbai
10.2018 - 10.2019
- Served guests aboard floating restaurant with attentive dining and beverage service.
- Took food and drink orders using point-of-sale systems and guest preferences.
- Delivered meals and beverages promptly throughout dining room and deck areas.
- Refilled water, condiments, and supplies during service shifts.
- Handled guest requests with courteous communication and problem resolution.
- Prepared tables, utensils, and service stations for cruise dining operations.
- Cleaned tables, counters, and service areas to maintain sanitation standards.
- Worked closely with managers to ensure smooth operations during peak business times.
Education
Diploma - Hotel Management
Inspire Academy
Mumbai, India12th Passed -
Tolani College of Commerce
Mumbai, India10th Passed -
Sheth Gopalji Hemraj High School
Mumbai, IndiaSkills
- Food safety compliance
- Cash handling procedures
- Budget oversight
- Staff training
- Microsoft Excel
- Guest relations
- Multitasking
- Problem solving
- Adaptability
Personal Information
- Date of Birth: 1997-04-30
- Gender: Male
- Nationality: Indian
- ID Type: Passport
- ID Number: AW722023
LANGUAGES
English:, Hindi
Languages
English
Advanced
C1
Hindi
Proficient
C2
Marathi
Intermediate
B1
Timeline
Assistant Restaurant Manager
Yellow Banana Food Company Pvt Ltd (Poptate's)
03.2025 - Current
Food Service Supervisor
Majid-Al-Futtaim (VIP Vox Cinema)
02.2023 - 03.2025
Associate Manager
Lenexis Foodworks Pvt Ltd. (Chinese Wok)
01.2022 - 10.2023
Restaurant Supervisor
The Boat Club Lounge (TBC)
10.2019 - 08.2022
Food and Beverage Associate
Queensline Cruises Floating Restaurant
10.2018 - 10.2019
Diploma - Hotel Management
Inspire Academy
12th Passed -
Tolani College of Commerce
10th Passed -
Sheth Gopalji Hemraj High School