OMKAR KARPE
Dubai
Summary
Resourceful and results-driven Senior Travel Consultant with over 10 years of diverse experience in corporate, marine, and crew travel management, specializing in high-risk and time-sensitive operations. Proven expertise in GDS platforms (Amadeus, Galileo, Sabre), client relationship management, crisis handling, and end-to-end travel coordination. Recognized for delivering exceptional service under pressure, optimizing travel budgets, and fostering long-term client and vendor partnerships. I am seeking to contribute my operational acumen to a dynamic travel or aviation firm.
Overview
10
10
years of professional experience
Work History
Sr. Travel Consultant
KANOO TRAVEL
Dubai
04.2025 - Current
- Planned and coordinated complex travel arrangements (air, land, accommodation) for rotational crews, management, and VIPs, particularly for oil & gas operations in high-risk zones such as Basra.
- Managed crew rotation logistics (e.g., 28/28, 14/14 shifts), ensuring smooth transitions between site deployments and home bases.
- Handled travel requirements during critical project phases including mobilizations, shutdowns, and emergency evacuations.
- Expertly arranged marine and corporate travel (international/domestic flights, hotels, transport), delivering end-to-end itinerary planning.
- Ensured full compliance with HSE and security protocols related to travel in restricted and high-risk regions.
- Liaised with internal security teams to obtain necessary travel clearances, escorts, and emergency contingency support.
- Monitored traveler movements using approved tracking tools and maintained 24/7 availability for support.
- Managed visa applications, work permits, travel approvals, and documentation for both local and expatriate personnel.
- Ensured all bookings and travel activities aligned with company travel policy, international regulations, and legal standards.
- Maintained accurate records including traveler manifests, compliance logs, and travel documentation.
- Controlled travel budgets identified cost-saving opportunities, and negotiated rates with airlines, hotels, and transportation providers.
- Processed invoices and reconciled travel expenses, maintaining up-to-date cost-tracking reports and databases.
- Compiled and presented monthly travel spend reports, highlighting vendor performance and policy compliance.
- Delivered tailored travel solutions across a diverse client base, applying authorized discounts and customized options aligned with traveler preferences and budgets.
- Built and sustained strong vendor relationships to ensure booking accuracy, service reliability, and swift resolution of any issues.
- Implemented travel promotions and client retention strategies to drive increased bookings and satisfaction.
- Responded promptly to booking inquiries and issues via phone and email, consistently providing high levels of service.
- Assisted travelers during disruptions by arranging rebooking, alternate connections, and emergency travel plans.
- Maintained seamless communication across internal departments and external partners, ensuring all travel logistics were efficiently executed.
- Proficient in GDS platforms: Amadeus, Galileo, and Sabre — managing flight bookings, fare recalculations, ticketing, exchanges, refunds, and reissues.
Sr. Travel Consultant
Akbar Travels
Dubai
08.2024 - 03.2025
- Manage marine and corporate travel arrangements, including airline reservations and hotel bookings.
- Book international and domestic airline tickets using Amadeus, Galileo, and Sabre systems.
- Coordinate flights, process payments, secure accommodations, and deliver tickets to clients.
- Negotiate and customize travel solutions for multiple clients. And offer authorized discounts and special deals to clients.
- Communicate regularly with hotels via email and phone to manage reservations and resolve client queries.
- Issue personal, business, and corporate travel bookings.
- Develop and implement promotional strategies to increase airline bookings.
- Provide exceptional customer service and resolve passenger booking issues.
- Manage both internal and external communications related to travel arrangements.
Sr. Associate
WNS Global Services | British Airways Process
03.2023 - 07.2024
- Handled the British Airways reissue process, ensuring accurate fare recalculations and ticket modifications.
- Managed inbound and outbound flight schedules, assisting with changes and disruptions.
- Assisted in rescheduling onward connections for passengers affected by airborne flight delays or disruptions.
- Proficiently used Global Distribution Systems (GDS) – Amadeus and Galileo – for booking and ticketing operations.
- Responded to and resolved customer and agency queries via email, maintaining high service quality and timely communication.
Travel Consultant
ATPI GRIFFINSTONE
11.2017 - 03.2023
- Handled Marine and Corporate Travel including international and domestic airline reservations, hotel bookings, and end-to-end itinerary planning.
- Assessed client requirements to suggest suitable and cost-effective travel options, ensuring alignment with their preferences and budgets.
- Arranged complex travel schedules for corporate and marine clients, including flights, accommodations, and transportation.
- Managed travel-related documentation, processed payments, negotiated rates, issued tickets, and handled post-booking modifications.
- Demonstrated proficiency in GDS systems at Amadeus and Galileo, with over ten years of hands-on experience.
- Handled multiple client portfolios simultaneously, managing communications via email and phone with hotels and service providers.
- Maintained strong client relationships through consistent follow-up, effective problem-solving, and personalized service.
- Delivered outstanding customer service through attentive listening, clear communication and professional support during disruptions.
- Ensured operational efficiency by organizing seamless domestic and international travel logistics, including airfares, accommodations, and ground transportation.
- Promptly responded to client queries, complaints, and special requests, providing effective and timely resolutions.
Travel Consultant
FLY-HI-MARINE TRAVEL
08.2015 - 07.2017
- Handled end-to-end airline reservations, including international and domestic ticketing for corporate and marine clients.
- Proficient in using Amadeus and Galileo GDS platforms for bookings, ticket issuance, and exchanges.
- Respond to client queries promptly via telephone and email, ensuring high levels of customer satisfaction.
- Managed a dedicated portfolio of clients, maintaining strong relationships and understanding specific travel requirements.
- Arranged hotel accommodation in line with client preferences and budgets.
- Execute ticket reissues, refunds, and exchanges, ensuring policy compliance and cost efficiency.
Education
BACHELOR OF COMMERCE CERTIFICATE -
Yashwantrao Chavan Maharashtra Open University
Mumbai Maharashtra03.2021
Diploma -
IATA / UFTAA TRAVEL AND TOURISM CONSULTANT
Mumbai Maharashtra06.2015
HIGHER SECONDARY CERTIFICATE -
MUMBAI UNIVERSITY
Mumbai Maharashtra03.2014
SECONDARY SCHOOL CERTIFICATE -
MUMBAI UNIVERSITY
Mumbai Maharashtra03.2012
Skills
- Communication
- Teamwork and collaboration
- Leadership
- Time management
- Problem solving
- Adaptability
- Conflict resolution
- Decision making
- Creativity
- Critical thinking
- Punctuality
- Public speaking and presentation
Disclaimer
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief.
Personal Information
- Available: Immediately / As per notice period
- Nationality: Indian
- Marital Status: Single
Work Preference
Open to rotational shifts, night shifts, and emergency travel support.
Languages
- English
- Hindi
- Marathi
Timeline
Sr. Travel Consultant
KANOO TRAVEL
04.2025 - Current
Sr. Travel Consultant
Akbar Travels
08.2024 - 03.2025
Sr. Associate
WNS Global Services | British Airways Process
03.2023 - 07.2024
Travel Consultant
ATPI GRIFFINSTONE
11.2017 - 03.2023
Travel Consultant
FLY-HI-MARINE TRAVEL
08.2015 - 07.2017
BACHELOR OF COMMERCE CERTIFICATE -
Yashwantrao Chavan Maharashtra Open University
Diploma -
IATA / UFTAA TRAVEL AND TOURISM CONSULTANT
HIGHER SECONDARY CERTIFICATE -
MUMBAI UNIVERSITY
SECONDARY SCHOOL CERTIFICATE -
MUMBAI UNIVERSITY