Jaya Malik
HOTELIER
Jaipur
Summary
Forward-thinking Sales and Marketing Manager with expertise in coordinating and managing staff and deploying successful marketing campaigns. Persistent leader with history of surpassing revenue objectives with market-savvy approaches and persuasive negotiation skills. Talented project manager successful at tackling problems with tenacity and sound judgment.
Overview
9
9
years of professional experience
1
1
Language
Work History
Sales and Marketing Manager
Rosado
03.2022 - Current
- Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
- Conducts daily sales calls and arranges site inspection trips to hotels by corporate clients.
- Participates in sales calls with members of sales team to acquire new business and close on business.
- Support hotel service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Manages and develops relationships with key internal and external stakeholders.
- Acquiring and developing new business accounts and preparing sales proposals for clients.
- Implements all sales action plans related to my market areas as outlined in marketing plan.
- Identify new markets and business opportunities and increase sales.
- Represent Hotels in various events and exhibitions.
- Providing Quick and timely responses, immediate communication to properties, and develop professional long-term business relationships.
- Instructed sales staff on cross-selling and up-selling techniques resulting in increased net sales revenue by 12% in sales
Assistant Restaurant Manager and PR Manager
Playboy Club
01.2021 - 02.2022
- Taking responsibility for business performance of restaurant
- Planning and coordinating menus
- Coordinating entire operation of restaurant during scheduled shifts
- Managing staff and providing them with feedback
- Responding to customer complaints
- Ensuring that all employees adhere to company's uniform standards
- Advising customers on menu
- Recruiting, training and motivating staff
- Organizing and supervising shifts of waiting and cleaning staff
- Checking stock levels and ordering supplies
- Preparing cash drawers and providing petty cash as required.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Conducted regular meetings with staff to discuss performance and address any issues.
- Developed and implemented strategies to improve revenue and profitability.
- Analyzed daily sales figures and developed strategies to increase sales.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Consulted with advertising agencies to arrange promotional campaigns in various types of media.
- Conducted market analysis and monitored competitive activity.
- Collaborated with external PR firms, as well as internal sales and marketing managers, to determine branding, product positioning and media messages.
Food And Beverage Executive
Clarks Amer
02.2018 - 12.2018
Food And Beverage Executive
Fairmont Jaipur
11.2016 - 10.2017
Food and Beverage Assistant
SujanRajmahal Palace Jaipur
10.2015 - 11.2016
Food and Beverage Assistant
Holiday Inn Jaipur City Centre
- 10.2015
Education
Skills
Goal Setting and Achievement
Strategic Planning
Performance tracking and evaluations
Brand Messaging
Customer Portfolio Management
New Business Development
Account Management
Sales Targeting
Goal Setting and Achievement
Accomplishments
- Recognized several time by the guest in the feedback.
- Recognized by the guest in Heart Beat.
- Recognized by the guest in Trip advisor.
Personal Information
- Passport Number: K1174789
- Husband's Name: Mr. Sumit Malik
- Date of Birth: 01/09/89
- Gender: Female
- Nationality: Indian
Primary Assets
- Basic knowledge of Computer Application.
- Worked and good knowledge of Micros and IDS.
- Microsoft office
Country
India
Disclaimer
I, hereby declare that the information given above is true to the best of my knowledge.
Timeline
Sales and Marketing Manager
Rosado
03.2022 - Current
Assistant Restaurant Manager and PR Manager
Playboy Club
01.2021 - 02.2022
Food And Beverage Executive
Clarks Amer
02.2018 - 12.2018
Food And Beverage Executive
Fairmont Jaipur
11.2016 - 10.2017
Food and Beverage Assistant
SujanRajmahal Palace Jaipur
10.2015 - 11.2016
Food and Beverage Assistant
Holiday Inn Jaipur City Centre
- 10.2015