JAYACHANDER J

• Led full-cycle operations for an infrastructure firm, managing projects from inception to turnkey completion.
• Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
• Improved operational efficiency by streamlining processes and implementing automation tools.
• Implemented performance metrics to monitor progress, identify issues, and inform decisionmaking.
• Identified opportunities for process improvements, leading initiatives to enhance overall operations efficiency.
• Oversaw vendor relationships, negotiating contracts that aligned with organizational needs while reducing costs.
• Enhanced customer satisfaction by identifying areas of improvement and developing targeted strategies.
• Coordinated with government officials to secure necessary project approvals, ensuring timely execution.
• Optimized inventory management systems, reducing stock discrepancies and improving order fulfillment rates.
• Reduced operational costs through the analysis and optimization of resource allocation.
• Negotiated contracts with vendors and suppliers to obtain the best pricing and terms on procuring construction materials.

Monitoring home loans, TW, business loans, and auto loans portfolio of the rest of Tamil Nadu.

Initiating legal activities like SARFAESI, Sec 138, Sec 25, conciliation, arbitration, and other legal activities.

Monitoring the daily front-end and recoveries activities, and guiding agencies and in-house teams to achieve the targets on a weekly and monthly basis.

Achieved operating results in terms of managing front-end numbers and controlling losses.

Ensured strong process controls in coordination with agencies' compliance units to ensure a scoot-free work environment.

Managed required collection infrastructure across ROTN.

Ensured strong customer service in every transaction by coordinating with service teams, etc.

Managed the entire branch administration activities.

Monitoring STPL Write off Portfolio of Chennai

 Managed 5 recovery agencies with tele calling team to increase recovery amount

 Generate various reports for supervisory review

 Ensure that agencies are fully aligned with the controls requirements of the company

 Manage to get the best recovery from the telecalling setup ie., 4 lacs in September 2009

 Drive field collections team , regular supervisory reviews & performance management.

 Initiating legal proceedings against defaulter and collected maximum amount in writeoff pool