Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayachitra

Travel And Tourism - Airline
Bangalore

Summary

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Airline and service expertise, including competitive offerings, pricing, and market positioning.

Overview

1
1
year of professional experience
2
2
years of post-secondary education
1
1
Language

Work History

Manager - International Business Process

Ebix Travels Private Limited
Bangalore
02.2023 - Current

Role and Responsibility as Product Manager:

Performance Monitoring and Optimization: : Track product performance in the market, including sales, customer feedback, and other key metrics.

  • Use data-driven insights to identify areas for improvement and optimization.

Dynamic Pricing:

  • Utilize dynamic pricing strategies to adjust ticket prices based on demand, seasonality, and other factors.
  • Implement personalized pricing or targeted discounts for specific customer segments.

Customer Feedback and Improvement:

  • Collect feedback from customers to understand their needs and preferences.
  • Continuously improve the services based on customer input to enhance the overall customer experience.

Ideation and Conceptualization:

  • Collaborate with cross-functional teams, including marketing, sales, and engineering, to generate new product ideas.
  • Evaluate market trends, consumer needs, and competitive products to identify potential opportunities.

Market Research and Analysis:

  • Conduct thorough market research to understand customer needs, preferences, and pain points.
  • Analyze market trends, competitor products, and industry developments to identify gaps and opportunities.

Data Analysis:

  • Analyzing sales data to identify trends, patterns, and opportunities.
  • Utilizing tools and software to gather and interpret data related to sales performance.

Forecasting and Planning:

  • Developing sales forecasts based on historical data, market trends, and other relevant factors.

Performance Measurement:

  • Monitoring and evaluating the performance of sales teams, individual sales representatives, and products.

Reporting:

  • Generating regular reports on key sales metrics for management and other stakeholders.
  • Communicating findings and insights to the sales team to guide decision-making.

Market Research:

  • Conducting market research to understand industry trends, competitor activities, and customer preferences.
  • Providing recommendations based on market insights to enhance sales strategies.

Sales Process Optimization:

  • Identifying bottlenecks and suggesting improvements to increase efficiency and effectiveness.


Role and Responsibility as Operational Manager :


Resource Planning and Allocation

Process Improvement

Quality Assurance

Leading and managing operational teams to ensure they are aligned with organizational goals.

Performance Monitoring and Reporting

Customer Satisfaction: Ensuring that operational processes align with customer expectations and satisfaction.


In summary, as a whole to make informed decisions that drive growth and success.


Education

Bachelor of Commerce -

St Rocks
Bangalore
04.2004 - 05.2006

Skills

Operations management

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Timeline

Manager - International Business Process

Ebix Travels Private Limited
02.2023 - Current

Bachelor of Commerce -

St Rocks
04.2004 - 05.2006
Jayachitra Travel And Tourism - Airline