Role and Responsibility as Product Manager:
Performance Monitoring and Optimization: : Track product performance in the market, including sales, customer feedback, and other key metrics.
- Use data-driven insights to identify areas for improvement and optimization.
Dynamic Pricing:
- Utilize dynamic pricing strategies to adjust ticket prices based on demand, seasonality, and other factors.
- Implement personalized pricing or targeted discounts for specific customer segments.
Customer Feedback and Improvement:
- Collect feedback from customers to understand their needs and preferences.
- Continuously improve the services based on customer input to enhance the overall customer experience.
Ideation and Conceptualization:
- Collaborate with cross-functional teams, including marketing, sales, and engineering, to generate new product ideas.
- Evaluate market trends, consumer needs, and competitive products to identify potential opportunities.
Market Research and Analysis:
- Conduct thorough market research to understand customer needs, preferences, and pain points.
- Analyze market trends, competitor products, and industry developments to identify gaps and opportunities.
Data Analysis:
- Analyzing sales data to identify trends, patterns, and opportunities.
- Utilizing tools and software to gather and interpret data related to sales performance.
Forecasting and Planning:
- Developing sales forecasts based on historical data, market trends, and other relevant factors.
Performance Measurement:
- Monitoring and evaluating the performance of sales teams, individual sales representatives, and products.
Reporting:
- Generating regular reports on key sales metrics for management and other stakeholders.
- Communicating findings and insights to the sales team to guide decision-making.
Market Research:
- Conducting market research to understand industry trends, competitor activities, and customer preferences.
- Providing recommendations based on market insights to enhance sales strategies.
Sales Process Optimization:
- Identifying bottlenecks and suggesting improvements to increase efficiency and effectiveness.
Role and Responsibility as Operational Manager :
Resource Planning and Allocation
Process Improvement
Quality Assurance
Leading and managing operational teams to ensure they are aligned with organizational goals.
Performance Monitoring and Reporting
Customer Satisfaction: Ensuring that operational processes align with customer expectations and satisfaction.
In summary, as a whole to make informed decisions that drive growth and success.