Hi, I’m
JAYAKANTH DURAIKANNAN
Software Security Technical Manager
Bengaluru,KA
Summary
To utilize my passion and earnestness to excel in Software testing as Quality Assurance Manager or Test Manager and strive for continual, progressive, organizational, and personal development.
Overview
23
years of professional experience
4
years of post-secondary education
5
Certifications
1
Language
Work History
HCLTechBengaluru, Karnataka
Software Security Technical Manager
2022.03 - Current (3 education.years_Label & 5 education.months_Label)
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Being the Security and Vulnerability Champion (Business Unit Security Advisor), have direct involvement with the Security Office of Dell, planning of the product releases with the product team to attain security standards as per industry standards.
- Analysis of the Risks and Threats in the products which are part of SD/VR champion.
- Handing 4 Dell products – Avamar, Data Protection Advisor, Search & RP as Security Champion and managing a team of 10 for Security & Vulnerability functional analysis.
- In-depth understanding of Dell backup devices and software, Storage & Servers., Network & infrastructure setups.
- Daily Scrum meetings reporting of the QA system test issue and status of the project. Facilitate the test bed for software developer to reproduction of issues reported.
- Collaborating with development teams and departments, as well as incorporating user feedback for Security Vulnerabilities on the product.
- Automation effort: Requirement gathering, prioritizing and on-time delivery of scripts. E
- Experience managing SDeT on the wellbeing of the project and timely delivery of the projects on Agile sprint model
Oracle India Pvt LtdBangalore
SENIOR QUALITY ASSURANCE ENGINEER
07.2012 - 03.2021
Job overview
- Have involved in the testing of the interim and the major releases of the software for the NAS storage.
- The ZFS storage does have the ak build on solaris, which is been tested.
- I was involved on the smoke, stress, performance and system testing of the ak builds.
- The builds were tested manually and automation as well using python.
- Mostly with the system test for all the major, minor and interim releases.
- Planned the execution of the regression alone with the interim releases.
- Involved in planning of the Master test plan for Agile Sprint models.
- Trained new hires with training plan in place.
- Automated Manual test cases using python.
- Worked on the Amazon S3 part of the testing on the new release.
- Been testing and trained on security testing tools like Defensics, Nesus, WebInspect and QualysGuard.
Hewlett-Packard (I) Pvt LtdBangalore
TECHNICAL SOLUTIONS CONSULTANT
05.2011 - 07.2012
Job overview
- Worked as Technical Solution consultant for SAN EVA related to the EMEA region.
- Provided Email and call support to the UK customers on HP EVA issues.
- Also as the Mentor for the new hires in the storage division, provide training and guidance on the EVA, MSL and MSA.
- Audit calls, Emails and cases provide feedback to the engineers.
- Been a team player by actively participating in the service level and Customer satisfaction.
Dell International ServicesBangalore
ENTERPRISE SERVER SPECIALIST
02.2010 - 05.2011
Job overview
- In this role, have worked as case mentor and provide feedback to the engineers.
- Provided feedback to the engineers on the improvement of technical resolution and follow new process.
- Handled escalations and root cause analysis (RCA) for the servers and storages.
- Have resolved complex issues related to PowerVault storage and PowerEdge servers.
- Resolved customer query on servers and storages.
- Good knowledge on tape, autoloader, library, storage area network (SAN) and servers.
- Configured servers and storage for customers remotely.
- Part of the mission critical team with end to end resolution to the customers with total ownership.
- Taken initiative with the testing team for the APAC dispatches.
Hewlett-Packard Pvt LtdBangalore
QUALITY ANALYST
07.2006 - 02.2010
Job overview
- Supported and worked on HP ProLiant Servers.
- Trained on CCNA foundation course, Dell Power Edge servers for Multivendor support.
- Good knowledge about the iLo configuration.
- Worked on the ISEE remote log.
- Analyzed the ADU report for the Hardware failure.
- Worked with the team to improve the team metrics by analyzing the dispatch stats.
- Improved the TAT and case age for the team.
- Good team player by actively participating in the events conducted by the support functions.
- Resolved the complex issue with the servers and provided feedback to the engineers.
- Worked on 6 sigma green belt project to reduce the overall resolution time for the ISS ProLiant Server team.
Dell International ServicesBangalore
SENIOR TECHNICAL ASSOCIATE
09.2002 - 07.2006
Job overview
- Worked on wireless, configuring the wireless networks for the clients.
- Have knowledge of file and printer sharing on various operating systems.
- Dell has technical support for the various products of its own like the Desktops, laptops, PDA, wireless, printers and many more.
- I was involved in providing support to the portables and wireless for the US customers.
Eltel IndustriesBangalore
PRODUCT ENGINEER
12.2001 - 09.2002
Job overview
- I was involved in marketing and servicing the products of Eltel Industries.
- They were the leading manufacturer of power measuring instruments.
- There clients were PGCIL, NTPC, Railways, power generating stations (Dams) and Electricity boards.
- They did have service stations all over India.
- I was in- charge of the northern part of India.
- The quality assurance of the instruments manufactured were been tested in the CPRI, NPL and other national labs to calibrate the instruments.
Education
BMSCE, Bangalore UniversityBangalore
Bachelor of Engineering from Electronics & Communication
12.1996 - 04.2000
IIMKashipur
MBA from Statergy Management
12.2022 - 07.2023
Skills
Experience in software testing/Quality with PMP AWS & CSM certification
undefinedCertification
Certified Scrum Master (CSM) #89954 dated 14/09/2017 from Global Association for Quality Management (GAQM)
Timeline
IIM
MBA from Statergy Management
12.2022 - 07.2023
Software Security Technical Manager
HCLTech
2022.03 - Current (3 education.years_Label & 5 education.months_Label)
SENIOR QUALITY ASSURANCE ENGINEER
Oracle India Pvt Ltd
07.2012 - 03.2021
TECHNICAL SOLUTIONS CONSULTANT
Hewlett-Packard (I) Pvt Ltd
05.2011 - 07.2012
ENTERPRISE SERVER SPECIALIST
Dell International Services
02.2010 - 05.2011
QUALITY ANALYST
Hewlett-Packard Pvt Ltd
07.2006 - 02.2010
SENIOR TECHNICAL ASSOCIATE
Dell International Services
09.2002 - 07.2006
PRODUCT ENGINEER
Eltel Industries
12.2001 - 09.2002
BMSCE, Bangalore University
Bachelor of Engineering from Electronics & Communication
12.1996 - 04.2000
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