Summary
Overview
Work History
Education
Skills
Certification
Recognitions
Publications
Professional Projects
Personal Information
Languages
Timeline
Generic
KAFEEL AHMAD

KAFEEL AHMAD

Noida

Summary

Accomplished Senior Manager specializing in quality engineering and digital transformation. Expertise in leading QA teams and implementing advanced testing frameworks to drive quality improvements and project success.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior Manager

Fiserv
Noida
01.2012 - Current
  • Improved existing automation processes by applying industry best practices and DevOps principles.
  • Designed advanced quality assurance strategies with detailed test plans to streamline delivery across various projects.
  • Managed project delivery to ensure alignment with internal and external objectives while overseeing contracts and change requests.
  • Conducted analysis of existing software systems to identify automation opportunities for efficiency improvements.
  • Developed automation scripts to minimize time spent on repetitive tasks, enhancing overall productivity.
  • Collaborated with stakeholders to define requirements and develop tailored solutions that fulfill needs.
  • Participated in Agile Scrum ceremonies to improve team collaboration and project visibility throughout development cycles.
  • Monitored performance metrics of automation jobs to proactively address potential issues or bottlenecks.

Senior System Analyst

Sonata Software Pvt. Ltd
Hyderabad
08.2010 - 01.2012
  • Contributed to the design and development of CRM and Retail modules in Microsoft Dynamics AX 2000, enhancing testing efficiencies through automation of test scenarios using C#.
  • Developed tailored development frameworks that aligned with unique customer business goals and budgetary constraints, significantly improving project outcomes.

SDET

WebTek Labs
Hyderabad
02.2010 - 07.2010
  • Contributed as a Software Development Engineer in Test (SDET) at the Microsoft Development Center in Hyderabad, supporting various software testing initiatives.

SDET

MAQ Software
Hyderabad
07.2007 - 01.2010
  • Initiated a career as a Software Development Engineer in Test (SDET) at MAQ Software, focusing on Microsoft Office Test Automation and laying the groundwork for future testing methodologies.

Education

MBA - Business Analytics

Amity Online University
Noida
12-2025

Executive PG Programme - Articial Intelligence and Machine Learning

IIIT Bangalore And UpGrad
Bangalore
10-2025

Bachelor of Technology - Computer Science and Engineering

Babu Banarasi Das National Institute of Technology and Management
Lucknow
06.2007

Skills

Product & Domain Expertise

  • FinTech, BFSI, Core Banking, Retail & Digital Banking
  • Insurance, Lending, Cards & Payments, Financial Services
  • ERP, CRM, Microsoft Dynamics
  • IT Consulting, Testing CoE, Automation Consulting & Training

Project Management & Leadership

  • Project & Program Management (PMP®, CSM®)
  • Resource & Financial Planning, Risk Assessment
  • Quality Assurance, Governance & Compliance
  • Stakeholder Communication & Leadership
  • Agile, Scrum & Waterfall Methodologies
  • Technology Adoption & Digital Transformation

Data Science & Artificial Intelligence

  • Python Programming, Machine Learning, NLP
  • Generative AI (ChatGPT, Prompt Engineering)
  • Microsoft Power BI, Tableau & Advanced Data Analytics
  • Predictive Modeling & Insight Generation

Software Testing & Quality Engineering

  • Test Strategy, Planning, Design & Execution
  • Defect Management, Test Closure & Reporting
  • Test Coverage, Risk-Based Testing & Quality Metrics
  • Functional, Regression, UAT, System & Compliance Testing
  • Non-Functional Testing (Performance, Security, Stability)

Programming & Scripting Languages

  • Python, C#, Java, NET, VBScript
  • JavaScript, Shell Scripting, SQL Programming

Automation Frameworks & Tools

  • Selenium WebDriver, UFT, Playwright, TOSCA
  • Appium, Cucumber, BDD & Hybrid Automation

Performance & API Testing

  • JMeter, LoadRunner, WebLoad
  • Postman, SoapUI, REST Assured, Swagger UI, REST API

Mobile Testing & Cross-Platform QA

  • Appium, Sauce Labs, BrowserStack, Android Studio

Database Testing & Management

  • SQL Queries, Oracle SQL, SSMS, SQL Developer
  • Data Models, ER Diagrams, Schema Verification & Data Integrity

Test Management & Collaboration Tools

  • Jira, Zephyr, Quality Center/ALM, Bugzilla
  • Azure Test Plan, Tricentis Test Management

DevOps & Continuous Delivery

  • CI/CD (Jenkins, Bamboo, GitLab, Bitbucket, GitHub, Azure Repo)
  • Docker, Kubernetes, Cloud-Native QA Pipelines

Cloud Technologies

  • Amazon Web Services (AWS), Microsoft Azure, Google Cloud (GCP)

Certification

  • Certified in ChatGPT and AI Hacks in Microsoft Office, Skill Nation, 09/01/24
  • Certified in Power BI and Business Intelligence, Skill Nation, 08/01/24
  • Project Management Professional, PMI, 2024
  • Certified Scrum Master, Scrum Alliance, 12/01/23
  • Certified Robotics Process Automation, HRD Trainings, 01/01/23
  • Automation Professional Certificate, TOSCA Online Portal, 2019

Recognitions

  • Shining Star Award, 07/01/16, Recognized with the 'Shining Star Award' for outstanding performance in Q3 2012 and Q4 2016 at Fiserv, reflecting exceptional contributions to project success.
  • Achiever Award, 2014, Honored with the 'Achiever Award' in 2014 at Fiserv, commending exemplary performance and dedication towards achieving organizational goals.
  • Best Orator, Recognized as the best Orator on two occasions during the 'Tester's Talk' event, showcasing exceptional communication and presentation skills in software testing.

Publications

  • Selenium and FitNesse Automation Framework, 2012, Authored and presented a whitepaper titled 'Selenium and FitNesse Automation Framework' at the esteemed QAI International Software Testing Conference held in Bangalore during the 2012-13 period, where it was recognized among the top 10 whitepapers, showcasing innovative testing strategies in software automation.
  • Test Automation Mechanisms for Mobile Apps, 2013, Delivered a comprehensive whitepaper on 'Test Automation Mechanisms for Mobile Apps' at the QAI International Software Testing Conference in Bangalore during the 2013-14 period, earning recognition as one of the top 10 whitepapers for its contributions to advancements in mobile application testing.

Professional Projects

  • DNA UAT Automation, 01/01/20, Current, Worked with end client in doing UAT Automation testing for DNA Core Banking product. Collaborated with sales team to create sales proposal and SOW to generate new business. Managed team of 20+ team members and 10+ clients sharing them daily and weekly status. Daily and weekly client meetings understanding their requirements and ensuring timely delivery.
  • Robotic Process Automation (RPA) Implementation using UiPath, 01/01/20, 01/31/21, Designed and implemented Robotic Process Automation solutions using UiPath that streamlined business processes, improved operational efficiency, and reduced manual efforts across various departments. Developed bots for automating the various chatbot process using UiPath.
  • Core Banking Solutions Testing, 01/01/14, 12/31/20, Led the end-to-end testing processes for various financial applications in the Core Banking sector, ensuring compliance with industry standards, and validating functionality across multiple modules.
  • Testing Center of Excellence, 01/01/12, 01/31/14, Developed and implemented strategic initiatives to enhance the quality assurance processes within the organization, driving innovation in testing methodologies and frameworks.

Personal Information

  • Passport Number: P8888075
  • Date of Birth: 07/15/83

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Senior Manager

Fiserv
01.2012 - Current

Senior System Analyst

Sonata Software Pvt. Ltd
08.2010 - 01.2012

SDET

WebTek Labs
02.2010 - 07.2010

SDET

MAQ Software
07.2007 - 01.2010

MBA - Business Analytics

Amity Online University

Executive PG Programme - Articial Intelligence and Machine Learning

IIIT Bangalore And UpGrad

Bachelor of Technology - Computer Science and Engineering

Babu Banarasi Das National Institute of Technology and Management
KAFEEL AHMAD