Summary
Overview
Work History
Education
Skills
Certification
Timeline
Recognitions
Publications
Professional Projects
Personal Information
Generic
KAFEEL AHMAD

KAFEEL AHMAD

Noida

Summary

Dynamic senior manager with over 18 years of experience in quality engineering and digital transformation. Proven expertise in leading QA teams and implementing advanced testing frameworks. Successfully enhanced project outcomes through strategic planning and stakeholder collaboration. Seeking to leverage skills in a challenging leadership role to drive innovative solutions and operational excellence.

Overview

18
18
years of professional experience
1
1
Certificate

Work History

Senior Manager

Fiserv
Noida
01.2012 - Current
  • Led the design and execution of quality assurance strategies, improving delivery timelines and client satisfaction.
  • Developed innovative automation scripts that significantly reduced manual testing time.
  • Enhanced team collaboration through effective participation in Agile Scrum ceremonies.
  • Identified and implemented automation opportunities, boosting system efficiency. Managed cross-functional teams to align project objectives with organizational goals.
  • Improved existing automation processes by applying industry best practices and DevOps principles.
  • Designed advanced quality assurance documentation, with detailed test plans, to streamline delivery.
  • Managed project delivery to ensure alignment with internal and external objectives while overseeing contracts and change requests.
  • Conducted analysis of existing software systems to identify automation opportunities for efficiency improvements.
  • Collaborated with stakeholders to define requirements and develop solutions for automation projects.
  • Participated in Agile Scrum ceremonies to improve team collaboration and project visibility throughout development cycles.
  • Monitored performance metrics of automation jobs to proactively address potential issues or bottlenecks.
  • Managed a team of 20+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
  • Oversaw quality assurance efforts to maintain high standards of product and service delivery.
  • Negotiated high-value contracts with vendors and clients to improve cost-effectiveness.
  • Managed all aspects of automation projects including design, implementation, testing, deployment, and maintenance.

Senior System Analyst

Sonata Software Pvt. Ltd
Hyderabad
08.2010 - 01.2012
  • Contributed to the design and development of CRM and Retail modules in Microsoft Dynamics AX 2000, enhancing testing efficiencies through automation of test scenarios using C#.
  • Developed tailored development frameworks that aligned with unique customer business goals and budgetary constraints, significantly improving project outcomes.

SDET

WebTek Labs
Hyderabad
02.2010 - 07.2010
  • Contributed as a Software Development Engineer in Test (SDET) at the Microsoft Development Center in Hyderabad, supporting various software testing initiatives.

SDET

MAQ Software
Hyderabad
07.2007 - 01.2010
  • Initiated a career as a Software Development Engineer in Test (SDET) at MAQ Software, focusing on Microsoft Office Test Automation and laying the groundwork for future testing methodologies.

Education

MBA - Business Analytics

Amity Online University
Noida
12-2025

Executive PG Programme - Artificial Intelligence and Machine Learning

IIIT Bangalore And UpGrad
Bangalore
11-2025

Bachelor of Technology - Computer Science and Engineering

Babu Banarasi Das National Institute of Technology And Management
Lucknow
06.2007

Skills

Product and domain expertise

  • FinTech, BFSI, core banking, retail, and digital banking
  • Insurance, lending, cards and payments, financial services
  • ERP, CRM, Microsoft Dynamics
  • IT consulting, testing CoE, automation consulting, and training

Project management and leadership

  • Project and program management (PMP®, CSM®)
  • Agile and waterfall project management
  • Resource and financial planning, risk assessment
  • Quality assurance, governance, and compliance
  • Stakeholder communication and engagement
  • Agile, Scrum, and Waterfall methodologies
  • Measuring KPI metrics for automation projects
  • Leadership and mentorship

Data science and artificial intelligence

  • Python programming, machine learning, deep learning, NLP
  • Generative AI (, prompt engineering)
  • Microsoft Power BI, Tableau, and advanced data analytics
  • Predictive modeling and insight generation
  • Continuous improvement strategies

Software testing and quality engineering

  • Test strategy, planning, design, and execution
  • Defect management, test closure, and reporting
  • Test coverage, risk-based testing, and quality metrics
  • Functional, regression, UAT, system, and compliance testing
  • Non-functional testing (performance, security, stability)

Programming and scripting languages

  • Python, C#, Java, NET, VBScript
  • JavaScript, TypeScript, Shell scripting, SQL programming

Test automation development

  • Selenium, UFT, Playwright, and TOSCA
  • Appium, Cucumber, BDD, and hybrid automation

Performance and API testing

  • JMeter and LoadRunner
  • Postman, SoapUI, REST Assured, Swagger UI, REST API

Mobile testing and cross-platform QA

  • Appium, Sauce Labs, BrowserStack, Android Studio
  • Database testing and management
  • SQL queries, Oracle SQL, SSMS, SQL Developer
  • Data models, ER diagrams, schema verification, and data integrity

Test management and collaboration tools

  • Jira, Zephyr, Quality Center/ALM, and Bugzilla
  • Azure Test Plan, Tricentis Test Management

DevOps and continuous delivery

  • CI/CD (Jenkins, Bamboo, GitLab, Bitbucket, GitHub, Azure Repo)
  • Docker, Kubernetes, and cloud-native QA pipelines

Cloud technologies

  • Amazon Web Services (AWS), Microsoft Azure, Google Cloud (GCP)

Certification

  • Certified in ChatGPT and AI hacks in Microsoft Office, Skill Nation, 09/01/24
  • Certified in Power BI and Business Intelligence, Skill Nation, 08/01/2024
  • Project Management Professional (PMP), PMI, 2024
  • Certified Scrum Master (CSM), Scrum Alliance, 12/01/23
  • Certified Robotics Process Automation (RPA), HRD Trainings, 01/01/23
  • Automation Professional Certificate, TOSCA Online Portal, 2019

Timeline

Senior Manager

Fiserv
01.2012 - Current

Senior System Analyst

Sonata Software Pvt. Ltd
08.2010 - 01.2012

SDET

WebTek Labs
02.2010 - 07.2010

SDET

MAQ Software
07.2007 - 01.2010

MBA - Business Analytics

Amity Online University

Executive PG Programme - Artificial Intelligence and Machine Learning

IIIT Bangalore And UpGrad

Bachelor of Technology - Computer Science and Engineering

Babu Banarasi Das National Institute of Technology And Management

Recognitions

  • Shining Star Award, 07/01/16, Recognized with the 'Shining Star Award' for outstanding performance in Q3 2012 and Q4 2016 at Fiserv, reflecting exceptional contributions to project success.
  • Achiever Award, 2014, Honored with the 'Achiever Award' in 2014 at Fiserv, commending exemplary performance and dedication towards achieving organizational goals.
  • Best Orator, Recognized as the best Orator on two occasions during the 'Tester's Talk' event, showcasing exceptional communication and presentation skills in software testing.

Publications

  • Selenium and FitNesse Automation Framework, 2012, Authored and presented a whitepaper titled 'Selenium and FitNesse Automation Framework' at the esteemed QAI International Software Testing Conference held in Bangalore during the 2012-13 period, where it was recognized among the top 10 whitepapers, showcasing innovative testing strategies in software automation.
  • Test Automation Mechanisms for Mobile Apps, 2013, Delivered a comprehensive whitepaper on 'Test Automation Mechanisms for Mobile Apps' at the QAI International Software Testing Conference in Bangalore during the 2013-14 period, earning recognition as one of the top 10 whitepapers for its contributions to advancements in mobile application testing.

Professional Projects

DNA UAT Automation, 2021 to present

  • Worked with the end client on UAT automation testing for the DNA core banking product, collaborated with the sales team to create a sales proposal and SOW to generate new business, and managed a team of over 20 team members and more than 10 clients, sharing daily and weekly status, daily and weekly client meetings, understanding their requirements, and ensuring timely delivery
  • Spearheaded the design and implementation of a robust Playwright automation framework in TypeScript to support functional, regression, and cross-browser testing.
  • Established BDD-style test automation using Cucumber with Playwright, ensuring test scripts were business-readable and aligned with product owner expectations.
  • Integrated automation suite with CI/CD pipelines (Azure DevOps/Jenkins) to enable continuous testing and faster release cycles.
  • Implemented parallel execution and test distribution strategies across cloud platforms (BrowserStack, LambdaTest) to reduce execution time by 40%.
  • Championed API test automation using Playwright’s request context and Postman collections, supporting contract and integration testing.
  • Guided teams in adopting best practices for code quality, maintainability, and scalability, including linting, modular design, and reusable Page Object Models.

Selenium Automation & Hybrid Framework Transformation, 2020 to 2025

  • Led the migration of legacy automation suites to a Selenium + Java hybrid framework with support for TestNG/JUnit and Cucumber.
  • Designed modular Page Object Models (POMs) to enhance maintainability and reduce script maintenance overhead by 35%.
  • Incorporated RestAssured for API validation, ensuring complete UI + API automation coverage.
  • Leveraged Docker & Kubernetes for test containerization, improving test environment scalability and reliability.
  • Defined test strategies for performance (JMeter), security, and accessibility (Axe) to achieve compliance and performance benchmarks.
  • Mentored team members on automation best practices, Git branching strategies, and Agile ceremonies, enhancing squad efficiency and collaboration.

Testing Center of Excellence, 2012 to 2014

  • Developed and implemented strategic initiatives to enhance the quality assurance processes within the organization, driving innovation in testing methodologies, and frameworks

Personal Information

  • Passport Number: P8888075
  • Date of Birth: 07/15/83

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