JAYAKRISHNAN A
THRISSUR
Summary
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Overview
5
5
years of professional experience
Work History
Branch Manager
PITTAPPILLIL AGENCIES
THRISSUR
01.2019 - Current
- Recruited, trained and managed a team of 20+ employees.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Established weekly and monthly goals for sales staff to achieve desired results.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Increased store sales by cross-selling complementary items.
- Coordinated stock replenishment processes as needed based on sales trends.
- Organized merchandise displays according to seasonal promotions or special events.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Recognized by management for providing exceptional customer service and easily clearing out stock defectives
Education
MBA - Logistics Management
KV INSTITUTE OF MANAGEMENT AND INFORMATION STUDIES
TAMILNADU, INDIA04-2018
Skills
- Excels in Team Leadership
- Work Prioritization
- Business Development Expertise
- Relationship Building and Management
- Excellent Communication Skills
- Excellent Time Management Skills
- Conflict Resolution
- Delivery Fleet Management
- Team Supervision
- Product Training
- Business Planning
- Market Research
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Timeline
Branch Manager
PITTAPPILLIL AGENCIES
01.2019 - Current
MBA - Logistics Management
KV INSTITUTE OF MANAGEMENT AND INFORMATION STUDIES
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