Jayanthan Panneer

Handling Sales for Residential and Commercial Segments Across Chennai and Allied Districts .

Handling Sales Accounts Primarily for Builders Architect .

Handling distributors and Channel Partners for Business Development .

Participation in Events and Stall Promotions in Exhibitions .

Conducting Promotional Activities extensively in Zone wise .

Coordinated with operations teams on supply schedules and customer requirements.

Resolved customer concerns and maintained service standards across active accounts.

Coordination with Internal Teams from Site Visit to Offer Submission .

Coordination with Support Team on Subsidy Schemes .

• Supported business development for rooftop solar projects across industrial and commercial segments in Tamil Nadu.
• Managed channel partners, associates, and reputed clients for large-scale commercial and industrial solar power projects.
• Handled lead generation, client conversion, and contract or purchase order closure from start to finish.
• Tracked project progress, shared status updates with project sponsor, kept work within budget and timelines, and supported post-sales customer relationship management.
• Customer Relation Management on Post Sales.

Marketing of Solar Water Heaters, Solar Power Generators, Solar Street lights.

• Plan and execute the lead generation activities through the Sales Channel of Dealers
• Ensure Process Compliance, improvement on an ongoing basis by sharing and giving feedback / inputs
• Ensure customer complaints are compiled and acted upon by the service team
• Responsible for sales receivables from the Tamil Nadu market

• Sales Coordinator
• Responsible to track the all the Project activity starting from the Sites released for Survey to Handover.
• Responsible reaching the Roll out target & timely escalation for any delay to respective higher authorities for timely resolution.
• Coordinate with Customers for timely updating of Project status through mail and phone.
• Convincing the Customer if there is any deviation in the Process flow.
• Organizing concall with Customer and Project team on Regular interval of Project flow.
• Carrying out Network Rollout Activity for Tower Erection
• Coordinating with Govt Bodies and Associations for getting Approval and Permission for Tower Erection Activity.
• Coordination with Customs Team for Timely movement of materials from China to Local WH.
• Subcon for deployment of Materials at Site.
• Responsible for Material Movement from WH to Sites through Warehousing and LSP.
• Coordination with Coordination with Site Engineers for Installation and Commissioning of Equipments within SLA.
• Responsible for Receiving FAC from Customer Once Site is On Air.

Supported direct sales of wireless phones and terminals for corporate customer accounts.

Assisted mobile sales through dealers for assigned territory.

Served as single point of contact for project and service assurance activities with customers.

• Served as single point of contact for project and service assurance support to customer.

• Supported design and implementation of customer network infrastructure.

• Coordinated between sales team, technical team, and customer to confirm technical fit and business rule completion.

• Monitored service orders and work orders across teams and escalated delays for timely delivery.

• Managed customer queries and worked with retention team to resolve concerns.

• Handled billing issues by coordinating with revenue assurance team.

• Worked with sales team to reduce churn risk.