Jayanti Sahoo
Bengaluru
Summary
Dynamic consultant with a proven track record at Infosys, specializing in digital transformation and automation. Expert in Power Automate and RPA tools, delivering innovative solutions that resulted in significant efficiency gains. Strong problem-solver and effective communicator, committed to driving client success and continuous improvement in team environments.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Consultant – Digital Transformation
Infosys
2019.03 - Current
- Defined AS-IS and TO-BE processes, assessed FTE benefits, and delivered POCs.
- Led automation in Power automate desktop and Power Platform initiatives across 200+ processes.
- Developed Canvas and Model-driven Power Apps with CI/CD deployment.
- Managed production support, bug fixes across SIT, UAT, NFT, and staging, and facilitated deployment using the CICD pipeline.
- Managed project status using JIRA, and used Confluence for documentation.
- Conducted retrospective review to evaluate team performance and identify improvement areas at the end of the PI.
- Prioritized tasks by applying the RICE framework to ensure effective project management.
- - Facilitated daily scrum meetings, and coordinated with business stakeholders.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Collaborated effectively within team setting, offering support and guidance to peers.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently to ensure timely completion of all assigned tasks and projects.
- Assisted in daily operations, working efficiently with all team members to enhance productivity.
- Engaged in team projects, showcasing ability to collaborate and contribute effectively.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
- Analyzed financial data to identify cost-saving opportunities, advising clients on budget optimization strategies.
- Created and managed project plans, timelines and budgets.
- Evaluated customer needs and feedback to drive product and service improvements.
- Estimated work hours and tracked progress using Scrum methodology.
- Developed a next-generation integration platform to enhance functionality of internal applications.
Automation Engineer
EY
2017.02 - 2019.03
- Delivered automation resulting in ~20 FTE savings and 50% AHT reduction.
- Designed and executed RPA solutions using Blue Prism and Automation Anywhere.
- Worked closely with vendors to ensure timely delivery of high-quality automation components while adhering to budget constraints.
- Optimized production processes for increased productivity through the development of custom automation solutions.
- Established best practices and innovative solutions to enhance production rates and output quality.
- Streamlined data processing tasks by designing efficient bots that handled repetitive tasks quickly.
- Managed end-to-end project delivery, ensuring timely completion and client satisfaction.
- Increased operational efficiency by integrating multiple software applications through custom-built automations.
- Reduced human error rates in critical processes through the development of robust error-handling mechanisms within RPA scripts.
- Served as a subject matter expert on RPA technologies, providing guidance to clients on best practices in automation adoption.
- Implemented effective change management strategies to facilitate the smooth transition of processes from manual to automated workflows.
- Maintained open lines of communication with stakeholders throughout project lifecycles, addressing concerns promptly and ensuring buy-in at all levels of the organization.
- Ensured long-term success by establishing thorough maintenance plans for deployed RPA solutions.
- Strengthened client retention by consistently delivering high-quality RPA solutions that exceeded expectations.
- Evaluated new RPA tools and platforms to stay current with industry trends and offer cutting-edge solutions to clients.
- Built, configured or tested robots or robotic applications.
Software Engineer
KPIT
2015.12 - 2017.02
- Enhanced system performance by troubleshooting, debugging, and modifying existing RPA bots.
- Conducted end-to-end testing of RPA solutions to ensure seamless integration with existing systems.
- Contributed to project planning efforts by providing accurate time estimates for RPA development tasks.
- Developed custom automation scripts to streamline repetitive tasks, resulting in increased productivity.
- Simplified complex data extraction tasks by building efficient web scraping bots using advanced selectors and pattern matching techniques.
IT Consultant
ManpowerGroup
2014.12 - 2015.12
- Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
- Streamlined workflow processes, enabling more efficient use of resources and reducing overall project timelines.
- Provided training sessions on new technologies and best practices, enhancing team members'' knowledge and skills in the field of IT consulting.
- Developed clear specifications for project plans using customer requirements.
Education
M.Tech - Information Technology
Hindustan University
Chennai, India2013-04
B.Tech - Electronics & Instrumentation
Bharath University
Chennai, India2011-01
Skills
Power Automate Desktop
AI-Agentic AI, AI Builder
Power Platform-Canvas, Model driven, flows
RPA tools proficiency-Power Automate Desktop,Blue prism, Uipath ,Automation Anywhere, Power Automate Desktop
Multitasking
Team management
Problem-solving
Teamwork and collaboration
Certification: Certified professional for PL600,PL500,PL400,AD01,Infosys certified Product owner,AZ-305
Accomplishments
- Achieved 100% delivery by completing PI commitment with accuracy and efficiency.
Certification
- Microsoft certified Power Automate RPA Developer-PL500
- Blue Prism RPA Professional
- Automation Anywhere Advanced RPA Professional
- Alteryx Data Analytics Certified
- AI & ML Certification (NIT-W)
- Certified professional in PL600
- Certified professional in PL400
Awards
- RISE Award – Infosys (3 times), - Insta Award – 2024,2025
Helping others
Helping others
Personal Information
Languages
English, Hindi, Oriya, Bengali
Timeline
Consultant – Digital Transformation
Infosys
2019.03 - Current
Automation Engineer
EY
2017.02 - 2019.03
Software Engineer
KPIT
2015.12 - 2017.02
IT Consultant
ManpowerGroup
2014.12 - 2015.12
M.Tech - Information Technology
Hindustan University
B.Tech - Electronics & Instrumentation
Bharath University