Jayanti Sahoo
Consultant
Bengaluru
Summary
Experienced Digital Transformation Consultant specializing in RPA, low-code/no-code platforms, and enterprise automation, with a proven track record of implementing large-scale automation and Power Platform solutions for various global clients. Demonstrated expertise in driving process optimization and effectively managing stakeholder relationships to ensure alignment with strategic objectives. Skilled in leading cross-functional teams to achieve measurable business value through innovative solutions and streamlined operations. Committed to leveraging technology to enhance organizational efficiency and foster sustainable growth.
Overview
11
11
years of professional experience
5
5
Certifications
1
1
Language
Work History
Consultant – Digital Transformation
Infosys
Bengaluru
03.2019 - Current
- Defined AS-IS and TO-BE processes, assessed FTE benefits, and delivered POCs.
- Led automation and Power Platform initiatives across 200+ processes.
- Developed Canvas and Model-driven Power Apps with CI/CD deployment.
- Managed production support, bug fixes across SIT, UAT, NFT, and staging, and facilitated deployment using the CICD pipeline.
- Managed project status using JIRA, and used Confluence for documentation.
- Conduct a retrospective review at the end of the PI.
- Prioritizing tasks using the RICE framework.
- - Facilitated daily scrum meetings, and coordinated with business stakeholders.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
- Analyzed financial data to identify cost-saving opportunities, advising clients on budget optimization strategies.
- Created and managed project plans, timelines and budgets.
- Evaluated customer needs and feedback to drive product and service improvements.
- Estimated work hours and tracked progress using Scrum methodology.
- Developed next generation integration platform for internal applications.
Automation Engineer
EY
Bangalore
02.2017 - 03.2019
- Delivered automation resulting in ~20 FTE savings and 50% AHT reduction.
- Designed and executed RPA solutions using Blue Prism and Automation Anywhere.
- Worked closely with vendors to ensure timely delivery of high-quality automation components while adhering to budget constraints.
- Optimized production processes for increased productivity through the development of custom automation solutions.
- Established best practices and innovative solutions to enhance production rates and output quality.
- Streamlined data processing tasks by designing efficient bots that handled repetitive tasks quickly.
- Managed end-to-end project delivery, ensuring timely completion and client satisfaction.
- Increased operational efficiency by integrating multiple software applications through custom-built automations.
- Reduced human error rates in critical processes through the development of robust error-handling mechanisms within RPA scripts.
- Served as a subject matter expert on RPA technologies, providing guidance to clients on best practices in automation adoption.
- Implemented effective change management strategies to facilitate the smooth transition of processes from manual to automated workflows.
- Maintained open lines of communication with stakeholders throughout project lifecycles, addressing concerns promptly and ensuring buy-in at all levels of the organization.
- Ensured long-term success by establishing thorough maintenance plans for deployed RPA solutions.
- Strengthened client retention by consistently delivering high-quality RPA solutions that exceeded expectations.
- Evaluated new RPA tools and platforms to stay current with industry trends and offer cutting-edge solutions to clients.
- Built, configured or tested robots or robotic applications.
Software Engineer
KPIT
Bengaluru
12.2015 - 02.2017
- Enhanced system performance by troubleshooting, debugging, and modifying existing RPA bots.
- Conducted end-to-end testing of RPA solutions to ensure seamless integration with existing systems.
- Contributed to project planning efforts by providing accurate time estimates for RPA development tasks.
- Developed custom automation scripts to streamline repetitive tasks, resulting in increased productivity.
- Simplified complex data extraction tasks by building efficient web scraping bots using advanced selectors and pattern matching techniques.
IT Consultant
ManpowerGroup
Bangalore
12.2014 - 12.2015
- Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
- Streamlined workflow processes, enabling more efficient use of resources and reducing overall project timelines.
- Provided training sessions on new technologies and best practices, enhancing team members'' knowledge and skills in the field of IT consulting.
- Developed clear specifications for project plans using customer requirements.
Education
M.Tech - Information Technology
Hindustan University
Chennai, India 04.2001 -
B.Tech - Electronics & Instrumentation
Bharath University
Chennai, India01.2011
Skills
Accomplishments
- Achieved 100% delivery by completing PI commitment with accuracy and efficiency.
Certification
- UiPath Certified Solution Architect & Advanced Developer
Timeline
Consultant – Digital Transformation
Infosys
03.2019 - Current
Automation Engineer
EY
02.2017 - 03.2019
Software Engineer
KPIT
12.2015 - 02.2017
IT Consultant
ManpowerGroup
12.2014 - 12.2015
M.Tech - Information Technology
Hindustan University
04.2001 -
B.Tech - Electronics & Instrumentation
Bharath University
Awards
- RISE Award – Infosys (3 times), - Insta Award – 2024,2025