Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jayanti Singh

Jayanti Singh

Product Manager
Bengaluru

Summary

Passionate about product building, with a proven track record in defining and driving the vision, strategy, and roadmap for diverse product portfolios. Proficient in articulating clear product requirements aligned with business objectives and outcomes. Skilled at prioritizing features and managing product backlogs to ensure timely delivery. Recognized for identifying critical product gaps, enhancing customer satisfaction, and adding stakeholder value. Collaborates closely with development teams and stakeholders to ensure seamless iterative product releases. A background in technology facilitates navigating technical challenges and understanding market dynamics, translating insights into actionable roadmaps. Utilizes expertise in data science and AI to drive strategic product decisions, fostering innovation and team efficiency. Embraces servant leadership to empower teams, committed to upholding product excellence and maintaining market leadership with superior quality, security, and user experience, while maintaining market leadership and achieving business goals.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Product Manager

Softway Solutions
12.2023 - Current

As a Product Manager, I oversee the development and management of multiple products concurrently, including our flagship product, "Culture Counter," with responsibilities including:

  • Product Backlog Management: Managed the product backlog for multiple products, prioritizing work and making product-related decisions based on customer and stakeholder needs.
  • Outcome Definition and OKRs: Focused on defining outcomes and Objectives and Key Results (OKRs) to guide the team's work and measure success across various products.
  • Feature Gap Identification: Identified critical gaps in product features and captured detailed requirements for multiple products.
  • End-to-End Product Delivery: Managed the entire product lifecycle from design to deployment for multiple products, ensuring timely and quality delivery.
  • Stakeholder Management: Engaged with stakeholders to align product goals with business objectives and manage expectations for different products.
  • Team Leadership: Directed a cross-functional team of 6-10 professionals, fostering collaboration and excellence across multiple product teams.
  • Market Research: Identified new opportunities and target markets through comprehensive market research for various products.
  • User Journey Mapping: Collaborated with UX/UI designers to create detailed user journeys for an optimal experience across different products.
  • Customer Research and Analysis: Gathered and analyzed customer feedback to refine product features and enhance user satisfaction for multiple products.
  • Product Analytics: Implemented analytics tools to monitor product performance and user engagement for our products.Monitored post-launch performance using KPIs and user feedback for continuous improvement across products.
  • Data-Driven Insights for Subsequent Releases: Leveraged analytics and user feedback to drive iterative improvements and feature updates. Ensured that each release addressed user needs and stayed ahead of market trends.
  • Cross-Functional Collaboration: Worked with marketing, sales, and support teams for cohesive product strategies and execution.
  • Product Roadmap Planning: Developed and maintained clear product roadmaps to guide development and ensure alignment with strategic goals.
  • Customer Feedback Monitoring: Continuously monitored customer feedback channels post-launch for future iterations and updates across products.
  • Documentation and Reporting: Maintained comprehensive documentation and provided regular updates to stakeholders on multiple products.
  • JIRA Management: Managed JIRA for tracking tasks, backlogs, and timelines for various products.
  • Quality Inspections: Conducted product quality inspections, along with QA teams, to reduce project downtime and ensure product excellence.
  • Security and Compliance: Contributed to enhancing product security and meeting compliances are across multiple products like GDPR, CCPA, etc.
  • Budget and Resource Allocation: Managed budget and resources to optimize productivity and ensure project viability for different products.
  • Competitive Analysis: Conducted competitive analysis to keep products ahead of market trends and ensure a competitive edge.
  • Training and Onboarding: Provided training and onboarding for new team members to ensure smooth integration and alignment with product goals.

Product Lead

Softway Solutions
09.2021 - 11.2023
  • Product Ideation and Conceptualization: Spearheaded the initial brainstorming sessions to generate innovative product ideas, ensuring alignment with market needs and business objectives.
  • Code Reviews and Development: Conducted code reviews to ensure best practices, code quality, and adherence to technical standards. Contributed to development efforts, providing technical solutions and optimizations.
  • Team Leadership: Led a dynamic team of developers, fostering a collaborative environment and mentored team members, providing technical guidance and support to ensure high-quality deliverables.
  • Market Research: Conducted comprehensive market research to identify emerging trends, competitor strategies, and potential opportunities. This research informed product features and positioning.
  • User Journey Mapping: Collaborated closely with UX/UI designers to map out user journeys, ensuring a seamless and intuitive user experience. Developed personas and scenarios to better understand user needs and behaviors.
  • Design Collaboration: Worked hand-in-hand with designers to create aesthetically pleasing and functional designs. Provided technical insights to ensure designs were feasible and aligned with the overall product vision.
  • Customer Research and Analysis: Engaged with customers to gather feedback and insights, which were crucial for refining product features and improving user satisfaction. Conducted surveys, interviews, and focus groups to understand customer pain points and preferences.
  • End-to-End Oversight: Oversaw the entire product lifecycle, from design and development to testing and deployment. Ensured that each phase was executed efficiently and met the highest standards of quality.
  • Product Analytics: Implemented robust analytics tools to track product performance and user engagement. Analyzed data to gain actionable insights, which informed product enhancements and strategic decisions.
  • Test and Quality Assurance: Coordinated with QA teams to develop comprehensive test plans, ensuring all features were thoroughly tested before release. Prioritized and resolved any issues that arose during testing.
  • Success Analysis and Continuous Improvement: Monitored product success post-launch through key performance indicators (KPIs) and user feedback. Utilized data-driven insights to guide subsequent releases and continuously improve the product.
  • Data-Driven Insights for Subsequent Releases: Leveraged analytics and user feedback to drive iterative improvements and feature updates. Ensured that each release addressed user needs and stayed ahead of market trends.
  • Cross-Functional Collaboration: Worked closely with cross-functional teams, including marketing, sales, and support, to ensure cohesive product strategies and successful go-to-market execution.
  • Documentation and Reporting: Maintained detailed documentation of all processes, decisions, and changes. Provided regular progress reports and updates to stakeholders to ensure transparency and alignment.

Software Engineer

Softway Solutions
12.2019 - 08.2021
  • Application Development: Built and maintained applications using Python frameworks such as Flask and Django, and designed and developed APIs for effective data integration and communication.
  • Data Analytics: Leveraged Jupyter Notebook for performing complex data analytics and visualization tasks.
  • Data Engineering: Built multiple data heavy solutions for Oil Rigs Data Analysis, Social Determinants of Health in US, Diacom data-based healthcare research, etc. Managed data pipelines, including ETL processes, for efficient data handling and processing.
  • Machine Learning: Implemented machine learning algorithms to extract insights and drive data-driven decision-making.
  • Computer Vision: Applied computer vision techniques to analyze and interpret visual data from various sources.
  • Natural Language Processing (NLP): Integrated NLP models for text analysis and understanding, enhancing application functionality.
  • Production-Level Projects: Engaged in multiple production-level projects involving large-scale data processing and management.
  • Cloud Technologies: Utilized AWS for deploying, managing, and scaling applications and services in the cloud.
  • Architecture and Design: Applied principles of system architecture to ensure scalability, reliability, and performance of applications.
  • Performance Optimization: Optimized system performance for efficient data processing and response times.
  • Database Management: Handled database operations including design, querying, and maintenance to support data-intensive applications.
  • Collaboration: Worked closely with cross-functional teams to integrate and deploy solutions across different platforms.
  • Troubleshooting and Debugging: Diagnosed and resolved technical issues to ensure smooth operation and high reliability of systems.

Software Engineer Intern

Softway Solutions
05.2019 - 07.2019
  • Internal Product Development: Developed an Android cafeteria food ordering app used internally by office employees to pre-book their food orders. The app was built using Kotlin, Google Firebase, and AWS.
  • Software Engineering Practices: Gained hands-on experience with software engineering practices, including version control, code reviews, and agile development methodologies.
  • Product Development Mindset: Learned to approach development with a product-oriented mindset, focusing on user needs and ensuring the application met functional and performance requirements.
  • Technical Skills: Acquired skills in Kotlin for Android development, and utilized Google Firebase for backend services and AWS for cloud infrastructure.
  • Collaboration: Worked closely with a team of developers and other stakeholders to gather requirements, develop features, and test the application.
  • Problem-Solving: Addressed and resolved bugs, optimized performance, and implemented new features based on user feedback.
  • Learning and Growth: Embraced the learning process, gaining insights into the software development lifecycle and understanding the practical aspects of building and maintaining an application.

Education

Bachelor of Engineering -

Birla Institute Of Technology, Mesra
08.2016 - 05.2020

Skills

Strategic Planning

Roadmap development

Product Backlog Management

Product Analytics

Stakeholder Management

Research and trend analysis

User and UX Research

Competitive Analysis

Product Strategy

Cross Functional Leadership

Critical Thinking

JIRA

Python3

KPI Tracking

Data Engineering

AI/ML

Generative AI

AWS

Languages

English
Hindi

Timeline

Product Manager

Softway Solutions
12.2023 - Current

Product Lead

Softway Solutions
09.2021 - 11.2023

Software Engineer

Softway Solutions
12.2019 - 08.2021

Software Engineer Intern

Softway Solutions
05.2019 - 07.2019

Bachelor of Engineering -

Birla Institute Of Technology, Mesra
08.2016 - 05.2020
Jayanti SinghProduct Manager