Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Interest Areas
Personal Information
Linguistic Abilities
Disclaimer
Software
Timeline
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Jayaraman R

Jayaraman R

Assistant Manager - IT
Chennai

Summary

Insightful Information Technology Manager with 7 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.

Overview

14
14
years of professional experience
3
3
Languages

Work History

Assistant Manager - IT

Cholamandalam And Finance Company Limited
06.2022 - Current
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Proven ability to learn quickly and adapt to new situations.

Assistant Manager - IT

Quess corp Limited
03.2021 - 05.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Assistant Manager - IT

Aditya Birla Money Ltd
08.2017 - 01.2020
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Senior Executive

Aparajitha Dynamics Synergic Pvt Ltd
08.2015 - 07.2017

System Engineer

Frontier Business Systems Pvt Ltd
03.2012 - 07.2015

Customer Support Engineer

Computer plannet
11.2009 - 02.2012

Education

B.Sc. (Computer Science) -

Nehru Memorial College of Arts and Science
Trichy, TamilNadu

HSC - undefined

Govt Boys Higher Secondary School
Mettuppalayam, Trichy

State Board - undefined

A.G.M Higher Secondary School
Eragudi, Trichy

Skills

    Putty, Winscp , IT Access(CRM), Refinitive Issue Tracker, Nest trader 3170 , LD Back Office

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Roles And Responsibilities

Collecting the business requirements from stakeholders., Preparing the BRD & getting the sign off from business team., Change management in wealth mobile & web application (BSE MF)., LD CCM application management., Testing the changes for business applications in UAT & getting the sign off., Testing xml api via PL sql & Bse MF application via postman in UAT. Coordinate with vendors for product fixes & documenting the bugs/resolution., Conducting the meeting with the team & synchronize BOD/EOD process updates., Work with support team to resolve the reported issues., Automate the repeated processes., Incident & change management of trading platforms.

Interest Areas

  • Web and mobile app designing.
  • Web development.
  • Stock market.
  • Automation.

Personal Information

  • Father's Name: Mr. Ramasamy
  • Date of Birth: 08/09/1987

Linguistic Abilities

  • Tamil
  • English
  • Kannada

Disclaimer

I hereby declare that the above furnished details are true to the best of my knowledge and belief.

Software

Python

Figma

Timeline

Assistant Manager - IT

Cholamandalam And Finance Company Limited
06.2022 - Current

Assistant Manager - IT

Quess corp Limited
03.2021 - 05.2022

Assistant Manager - IT

Aditya Birla Money Ltd
08.2017 - 01.2020

Senior Executive

Aparajitha Dynamics Synergic Pvt Ltd
08.2015 - 07.2017

System Engineer

Frontier Business Systems Pvt Ltd
03.2012 - 07.2015

Customer Support Engineer

Computer plannet
11.2009 - 02.2012

B.Sc. (Computer Science) -

Nehru Memorial College of Arts and Science

HSC - undefined

Govt Boys Higher Secondary School

State Board - undefined

A.G.M Higher Secondary School
Jayaraman RAssistant Manager - IT