Python
Jayaraman R
Assistant Manager - IT
Chennai
Summary
Insightful Information Technology Manager with 7 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Assistant Manager - IT
Cholamandalam And Finance Company Limited
06.2022 - Current
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proven ability to learn quickly and adapt to new situations.
Assistant Manager - IT
Quess corp Limited
03.2021 - 05.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Assistant Manager - IT
Aditya Birla Money Ltd
08.2017 - 01.2020
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Senior Executive
Aparajitha Dynamics Synergic Pvt Ltd
08.2015 - 07.2017
System Engineer
Frontier Business Systems Pvt Ltd
03.2012 - 07.2015
Customer Support Engineer
Computer plannet
11.2009 - 02.2012
Education
B.Sc. (Computer Science) -
Nehru Memorial College of Arts and Science
Trichy, TamilNaduHSC - undefined
Govt Boys Higher Secondary School
Mettuppalayam, TrichyState Board - undefined
A.G.M Higher Secondary School
Eragudi, TrichySkills
Putty, Winscp , IT Access(CRM), Refinitive Issue Tracker, Nest trader 3170 , LD Back Office
Roles And Responsibilities
Collecting the business requirements from stakeholders., Preparing the BRD & getting the sign off from business team., Change management in wealth mobile & web application (BSE MF)., LD CCM application management., Testing the changes for business applications in UAT & getting the sign off., Testing xml api via PL sql & Bse MF application via postman in UAT. Coordinate with vendors for product fixes & documenting the bugs/resolution., Conducting the meeting with the team & synchronize BOD/EOD process updates., Work with support team to resolve the reported issues., Automate the repeated processes., Incident & change management of trading platforms.
Interest Areas
- Web and mobile app designing.
- Web development.
- Stock market.
- Automation.
Personal Information
- Father's Name: Mr. Ramasamy
- Date of Birth: 08/09/1987
Linguistic Abilities
- Tamil
- English
- Kannada
Disclaimer
I hereby declare that the above furnished details are true to the best of my knowledge and belief.
Software
Figma
Timeline
Assistant Manager - IT
Cholamandalam And Finance Company Limited
06.2022 - Current
Assistant Manager - IT
Quess corp Limited
03.2021 - 05.2022
Assistant Manager - IT
Aditya Birla Money Ltd
08.2017 - 01.2020
Senior Executive
Aparajitha Dynamics Synergic Pvt Ltd
08.2015 - 07.2017
System Engineer
Frontier Business Systems Pvt Ltd
03.2012 - 07.2015
Customer Support Engineer
Computer plannet
11.2009 - 02.2012
B.Sc. (Computer Science) -
Nehru Memorial College of Arts and Science
HSC - undefined
Govt Boys Higher Secondary School
State Board - undefined
A.G.M Higher Secondary School
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