Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Jaya Kumari

Jaya Kumari

Bengaluru

Summary

Process executive specializing in background verification and KYC compliance at Concentrix. Demonstrated ability to enhance customer satisfaction through effective communication and thorough documentation review. Proficient in transaction processing and maintaining confidentiality, consistently achieving retention targets while ensuring regulatory compliance.

Overview

3
3
years of professional experience

Work History

Transaction Operations

Concentrix
Ranchi
01.2025 - 01.2026
  • Executed transaction-based operations with high accuracy, ensuring compliance with timelines and standards.
  • Achieved customer satisfaction and retention targets through prompt issue resolution and professional communication.
  • Maintained comprehensive documentation and provided status updates for pending and completed cases to streamline communication.
  • Validated international financial documents to ensure accuracy, authenticity and compliance with regulatory standards.

Background Verification

Concentrix
Ranchi
06.2023 - 12.2024
  • Processed employment background verification requests by validating identity and employment details.
  • Ensured adherence to company policies regarding data confidentiality and verification procedures.
  • Utilized internal systems and databases to retrieve, update and maintain records efficiently.
  • Interacted with clients, candidates and third party contacts via phone & email to finalize verifications.
  • Reviewed and verified customer documentations to support KYC.

Education

Master of Commerce - Accounting And Finance

Marwari College
Ranchi
01-2022

Bachelor's Degree - Accountancy

Gossner College
Ranchi
01-2020

Skills

  • Background Verification
  • KYC review
  • Documentation Review
  • Transaction Processing
  • Process Compliance
  • Back Office Operations
  • MS Office
  • Customer Service

Timeline

Transaction Operations

Concentrix
01.2025 - 01.2026

Background Verification

Concentrix
06.2023 - 12.2024

Master of Commerce - Accounting And Finance

Marwari College

Bachelor's Degree - Accountancy

Gossner College
Jaya Kumari