JAYASHREE C

• Managed HR activities for over 1,000 employees, driving key people processes and enhancing employee experience.
• Conducted corporate inductions and onboarding programs to ensure seamless integration of new hires.
• Supported with hiring for HR and KPO roles, contributing to Talent acquisition goals.
• Mentored junior HR team members, and facilitated knowledge sharing for operational excellence.
• Organized milestones connect to engage employees at critical career stages.
• Implemented employee engagement initiatives, including R&R programs, BU HR connects, skip-level discussions, D&I initiatives, and location events.
• Responded to employee inquiries and grievances while maintaining accurate records.
• Consistently met attrition and retention targets aligned with organizational KPIs, with a strong focus on non-compensation retention efforts.
• Improved employee Net Promoter Scores by 36% through targeted feedback programs, addressing training requirements, FGDs, and one-on-one connects.
• Compiled HR data for business unit leadership, delivering insights to inform decision-making.
• Handled end-to-end performance and promotion processes, including training managers.
• Automated HR processes with tools like SharePoint and Excel to increase efficiency across workflows.
• Managed sensitive terminations in compliance with legal requirements and internal policies.

Strategically contributed to the following high-value projects:

• User Acceptance Testing (UAT): Actively participated in the UAT phase of two major tools—Promotion Testing App and Normalization Tool—ensuring functionality and user readiness.
• HR Competency: Designing the framework, including dictionary creation and role-level mapping.
• Talent Pipeline: Developed the talent review model and 360-degree feedback tool.

• Responsible for the delivery of the People agenda, with specific responsibility for Talent Management.
• Induction |Designed and implemented specific programs to cater to various levels of employees.
• Hiring |Organize and execute the campus hiring process for GETs, along with the core TA team.
• Performance Management.|Core team member in the reshaping and implementation of the PMS process, competency framework dictionary, focusing on leadership development, role-based development, and high-performance culture.
• Coaches employ on all aspects of performance management, including methods, tools, processes, and systems, administering PMS to over 3,000 executives.
• HRMS Deployment.|Testing, end-user training, and implementation of PMS and recognition modules on the new HRMS system.
• Rewards and Recognition.|Manages and administers the complete monthly R&R scheme, including the invitation and payout process.
• Change Management.|Develop effective change-management strategies, and ensure communications and other materials are in place to facilitate the transition of programs and processes.
• Employee Engagement.|Designed and implemented a continuous engagement strategy; instrumental in driving the yearly employee survey, in-depth analysis, deriving, and execution of feedback-based action areas, thus increasing the Net Promoter Score by 40% from 2020 to 2021.
• Program Management.|PELIKAN: Hi-Po track for graduate engineers and English language proficiency training.
• Organization Communication|Create enterprise-wide communications for stakeholder updates and a cascade of information.
• Training | Delivery of modules that cultivate and enhance behavioral competencies.
• Reporting |Provides periodic and ad-hoc updates to key stakeholders and partners on the progress, results, and outcomes of the programs.
• Special Projects.|Work with senior management on cross-organizational projects to design, improve, and implement effective talent management processes.
• Support |Extend administrative support in various capacities, including assistance with incentive disbursement, invoice processing, and global initiatives.

• Location People Advisor for Hyderabad and Chennai Offices.
• Handled day-to-day HR operations and resolve people queries.
• Interview co-ordination; Induction, On-boarding and Off-boarding formalities; Creation and maintenance of employee personal files.
• Co-ordinate for the Campus hiring process.
• Creating HR MIS data and report to key stakeholders on a regular basis.
• Handles Contract Extensions and Probation Confirmations for employees across India location and aid in Performance Management Process.
• Collaborate with vendors to handle employee benefits and engagement.
• Hyderabad

• Developed skill assessment format and training documents for Production & HR.

• Performed 5S on union data, digitized files, and prepared TQM audit materials.

• Supported PF-Aadhaar linkage, attendance, leave, and overtime tracking.

• Assisted with recruitment, client coordination, and HR Sangam annual conference event management.

• Handled priority incidents coordinating with on-site IT admins for various workstations related issues by adhering to client protocols.
• Consistently ranked high in performance metrics, communication and CSAT reports.