Jayashree Jadhav
Pune
Summary
- A highly skilled KYC/AML professional with extensive experience in financial services and compliance, specializing in customer due diligence (CDD), risk assessment, and regulatory compliance. I have successfully contributed to leading organizations such as BNY Mellon and Tata Consultancy Services, where I consistently demonstrated expertise in reviewing and validating KYC profiles, investigating potential money laundering risks, and ensuring compliance with regulatory standards.
- My expertise includes complex client onboarding, periodic reviews, sanctions checks, and conducting enhanced due diligence (EDD) across various client sectors. I possess strong analytical skills, attention to detail, and a proven track record in driving process improvements that enhance both efficiency and quality within compliance teams.
- With experience in team leadership, managing escalations, and fostering collaboration across departments, I maintain high standards of compliance while ensuring clear communication with all stakeholders. My goal is to leverage my skills and experience to contribute to the continued growth and success of a dynamic organization.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior AML and KYC Analyst
Bank Of New York Mellon Corp
Pune, Maharashtra
11.2024 - Current
- Reviewed KYC profiles to ensure compliance with internal bank policies, and regulatory requirements.
- Ensured all KYC/AML documentation adhered to jurisdictional laws and internal compliance standards.
- Conducted thorough research and validation of entity data using internal systems and external public sources.
- Analyzed and cleared false positives generated by internal screening tools, improving the efficiency of the filtering process.
- Investigated and assessed client files for potential money laundering and sanctions-related risks.
- Ensured timely identification and effective escalation of suspicious activities to AML Compliance.
- Engaged in sales outreach for incomplete documentation, coordinating via email and phone with Relationship Managers.
- Managed various aspects of an Anti-Money Laundering (AML) alert investigation team, including quality control, alert review, and approvals.
- Reviewed and analyzed systematic AML alerts to assess the legitimacy of flagged transactions.
- Conducted comprehensive research into AML risk indicators to determine the necessity of filing Suspicious Activity Reports (SARs).
- Participated in special AML compliance reviews, internal projects, and training initiatives, as required.
- Acted as Assistant Team Lead during the team leader's absence, taking on additional leadership responsibilities.
- Participated in quality review and calibration calls to maintain consistent standards across the team.
- Demonstrated a proactive approach to learning and sharing process updates with team members.
- Proposed and implemented a process improvement plan to address operational gaps, leading to enhanced quality and productivity.
AML and KYC Verification Process Associate
TATA CONSULTANCY SERVICES LTD
Pune
12.2016 - 06.2024
- Conducted Enhanced Due Diligence (EDD) by scrutinizing customer risk profiles and verifying sources of funds against the provided documentation.
- Engaged with clients through direct communication to obtain additional information and clarify insufficient documentation related to fund sources
- Decisively approved, rejected, escalated, or placed cases on hold, articulating the reasoning through comprehensive notes
- Monitored customer transactions vigilantly to prevent Money Laundering and Terrorist Financing activities
- Upheld stringent confidentiality protocols in managing sensitive customer data and during customer interactions
- Performed due diligence by screening against NetReveal sanctions and identifying fraud alerts to mitigate potential risks
- Contributed to the Authorization team by validating account transactions processed by junior staff
- Ensured quality control by conducting monthly volume checks, adhering to predefined quality standards and checklists.
Customer Service Back-end Senior Associate
AEGIS PVT. LTD
Pune
12.2015 - 12.2016
- Expertly manage daily data maintenance and error resolution, ensuring seamless client interactions via calls and emails
- Proficiently address product-related inquiries from Premium Users through prompt communication channels
- Execute verification duties with excellence, enhancing service quality through direct engagement with dealers and customers
- Lead and inspire teams to achieve operational excellence and deliver exceptional customer service.
Customer Service Back-end Associate
TATA BUSINESS SUPPORT SERVICE LTD
Pune
09.2013 - 12.2014
- Efficiently managed nationwide billing inquiries, service requests, and complaints originating from frontend channels, including clients, customers, and third-party entities
- Expertly handled back-end process escalations from a diverse range of front-line agents, such as relationship managers, stores, dealers, sales teams, and credit and collection units
- Operated a dedicated helpline for front-end agents, providing swift resolutions to product-related queries
- Oversaw daily data management and provided mentorship to enhance team performance and productivity.
Education
B.COM -
Sant Gadge Baba Amravati University
Amravati, Maharashtra07.2021
Diploma - Electronic and Telecommunications
V.Y.W.S Polytechnic Badnera
Amravati, Maharashtra07.2011
HSC - MCVC (Electronics Technology)
Vidhya Bharati Mahavidhyalaya
Amravati, Maharashtra02.2007
SSC -
Shree Ram Vidyalaya
Amravati, Maharashtra03.2005
Skills
- High-risk account reviews
- Data Collection and Analysis
- Documentation review
- Due Diligence Administration
- Excel and KPI reporting
- Active listening
- Problem Solving
- Decision making
- Written communication
- SOD and EOD reporting
- Productivity and Accuracy Reporting
- Sanctions and Regulatory Compliance
- Client Relationship Management
Certification
- Foundation in AML and KYC
- Know Your Customer & Customer Due Diligence Training
- Anti-Money Laundering Concepts: AML, KYC and Compliance
Awards
- Service & Commitment Award, 12/21/21
- Service & Commitment Award, 01/19/20
Languages
- English
- Hindi
- Marathi
Timeline
Senior AML and KYC Analyst
Bank Of New York Mellon Corp
11.2024 - Current
AML and KYC Verification Process Associate
TATA CONSULTANCY SERVICES LTD
12.2016 - 06.2024
Customer Service Back-end Senior Associate
AEGIS PVT. LTD
12.2015 - 12.2016
Customer Service Back-end Associate
TATA BUSINESS SUPPORT SERVICE LTD
09.2013 - 12.2014
B.COM -
Sant Gadge Baba Amravati University
Diploma - Electronic and Telecommunications
V.Y.W.S Polytechnic Badnera
HSC - MCVC (Electronics Technology)
Vidhya Bharati Mahavidhyalaya
SSC -
Shree Ram Vidyalaya
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