Jayati Pahwa
Area Manager
Yamunanagar
Summary
Highly accomplished professional with 12+ years of experience driving strategic initiatives, leading cross-functional teams, and delivering measurable business outcomes. Known for strong leadership, analytical problem-solving, and a track record of exceeding organizational goals.
Overview
12
12
years of professional experience
1
1
Language
Work History
Area Manager
Bajaj Finance Ltd.
01.2019 - 01.2025
- Led and supervised 10 branches and a team of 35+ professionals to achieve monthly and annual gold loan disbursement, portfolio, and revenue targets.
- Mentored, trained, and monitored branch staff to strengthen product knowledge, sales ability, and customer service standards.
- Conducted regular branch audits, ensuring adherence to operational guidelines, KYC norms, and RBI compliance.
- Analysed regional business performance, identified gaps, and implemented corrective action plans to improve productivity.
- Ensured high-quality gold appraisal processes and minimized risk through strong monitoring of loan-to-value (LTV) norms.
- Led recovery initiatives, monitored overdue accounts, and improved overall portfolio health.
Assistant Branch Manager
Muthoot Fincorp Ltd.
01.2013 - 01.2019
- Canvasing and sourcing of New customers to increase Gold loan business.
- Revenue generations through cross selling products and interest collection.
- Maintain good relationship with clients so that the business can maximize the value of those relationships.
- Team handling and driving daily, monthly and quarterly branch targets.
- Management at the time of Gold audit and internal audit of the branch.
Education
MBA - Finance and HR
Kurukshetra University
Kurukshetra01.2012
B.Com - General
Kurukshetra University
Kurukshetra01.2010
Skills
Team Leadership & People Management
Operations & Process Optimization
Project Management
Data Analysis & Reporting
Customer Relationship Management
Communication and Interpersonal skills
Awards & Achievements
2 Heroes Award– (Bajaj Finance Ltd.), 2021 and 2022
Consistently achieved 200–250% of assigned business targets year-on-year.,
Champion Award – (Bajaj Finance Ltd.), Nov and Dec 2023
Consistent high productivity, quality work and strong teamwork.,
Challengers Award – Dec 2024
For Achieving Quarterly goals and strong contribution to Region.
Timeline
Area Manager
Bajaj Finance Ltd.
01.2019 - 01.2025
Assistant Branch Manager
Muthoot Fincorp Ltd.
01.2013 - 01.2019
B.Com - General
Kurukshetra University
MBA - Finance and HR
Kurukshetra University