Office 365
Jaydeep Rasal
IT Application Manager
Mumbai
Summary
Motivated Project Manager with 3+ years of experience controlling all stages of projects from inception through monitoring and closing, exceeding expectations of being on time and on budget. Considerable client-facing project experience has driven commitment to customer satisfaction.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
7
7
Certificates
3
3
Languages
Work History
IT Application Manager
Sphere Info Solution Private Limited - (VWFS India)
Mumbai
2022.03 - Current
- Managed over 10 enterprise applications with different vendors
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and initiated projects, managed costs and monitored performance.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Saved $65,000 by implementing cost-saving initiatives that addressed long-standing problems
- Domain Focus on Insurance and Loan Management System with business supporting applications
Project Manager
ECFY Private Limited
Mumbai
2019.12 - 2022.03
- Developed and initiated projects, managed project costs for more than 35 customers Indian as well as overseas.
- Met project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
- Drove team success through shared vision and recognition of quality performance.
- Maintained compliance with regulatory parameters in complex projects with overlapping policies.
- Built relationships with vendors to negotiate ideal terms for purchases
- Accelerated progress by continually reviewing performance, budgets and project timelines
- Maintained clear communication with precise technical writing to document and inform critical processes
- Recommended products to customers, thoroughly explaining details
- Domain Focus on Supply Chain Management, Warehousing Operations and Integration Management to SAP system via IDOC or EDI
Client Servicing Executive
Future Tech Partner - Internship
Mumbai
2019.05 - 2019.11
- Implemented, deployed, migrated cloud solutions using project management
- Answered and directed phone calls, acting as liaison for customers.
- Trained staff on operating procedures and company services
- Maintained up-to-date knowledge of product and service changes
- Implemented and developed customer service training processes for more than 6 customers
- Handled inquiries regarding deliveries, purchase orders and customer-facing processes
- Recommended products to customers, thoroughly explaining details
- Domain Focus on Education Based ERP's and Integration to supporting application
Operations Associate
First Advantage Private Limited
Mumbai
2018.02 - 2018.07
- Oversaw and Analyzed 25+ customer SLA and SBU and configured details
- Configuring field in ERP for background verification of candidates
- Maintained and prioritized to-do-list and followed up to complete tasks on-time
- Collaborated with peers and other business areas to leverage best practices
- Completed daily logs for management review
- Volunteered to help with special projects of varying degrees of complexity
Education
MBA - Systems
Atharva Institute of Management Studies
Mumbai 2018.07 - 2020.07
Bachelor of Science - Information Technology
University of Mumbai
Mumbai 2014.06 - 2017.06
Skills
Communication
Additional Information
Summer Project
Cloud Computing on Raspberry PI (09/2016 - 02/2017)
- Idea of the project was to generate a cloud sever with your personal hard drive from any location around the world.
- The project uses hard ware like Raspberry Pi 3 Model B, Memory Card, Hard Drive and Internet Cable along with static IP address or Domain Programming Configuration was done on Raspbian OS which has server configuration similar to Linux
- Post configuration of server and Cloud setup is done, user can directly type domain name or static ip address from his phone and directly access the cloud created
- Highlights- OWN cloud server with cost of 5,000 for small offices with up-to 8-12 peoples using simultaneously with full access control rights and can upgrade or de-grade the capacity based on requirement
Accomplishments
- Completed the Import and Export warehousing Project on time and $32000 under budget.
- Designed and launched the Freight Audit Project, resulting in a providing high insights for customers
- Achieved FTWZ project implementation through effectively helping with project management skills.
- Supervised team of 10+ staff members.
Certification
Microsoft Technology Associate: Security Fundamentals (MTA)
Timeline
Lean Six Sigma Black Belt
2022-11
IT Application Manager
Sphere Info Solution Private Limited - (VWFS India)
2022.03 - Current
Project Manager
ECFY Private Limited
2019.12 - 2022.03
Client Servicing Executive
Future Tech Partner - Internship
2019.05 - 2019.11
MBA - Systems
Atharva Institute of Management Studies
2018.07 - 2020.07
Operations Associate
First Advantage Private Limited
2018.02 - 2018.07
Bachelor of Science - Information Technology
University of Mumbai
2014.06 - 2017.06
Microsoft Technology Associate: Security Fundamentals (MTA)
2017-01
SAP Training (SAP ECC 6.0) - AIMS
2019-09
Wireframing with Balsamic Mockups - Udemy
2019-09
Google Project Management Certificate
2022-07
Lean Six Sigma Yellow Belt
2022-08
Lean Six Sigma Green Belt
2022-10
Software
Kanban
MS Project
Zoho Projects
Trello
Asana
Postman
MS SQL
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