To contribute towards fulfilling the goals and objectives of the Organization and simultaneously improve my skills and personality.
Currently Working with HDFC Bank Ltd as a Operation Manager
More than 8 Year of experience in Mortgage Operations and Other Loan
Excellent Skills
Experience in Banking & Financial Operations.
Overview
8
8
years of professional experience
Work History
Operations Manager
HDFC Bank Ltd
05.2024 - Current
Verified accuracy of all documentation prior to submission for final approval.
Performed regular audits of loan files in order to detect any discrepancies or irregularities.
Collaborated with legal professionals in order to resolve complex disputes between parties involved in a transaction.
Complied applications and paperwork and double-checked for accuracy.
Identified areas of improvement in existing loan operations procedures, implementing solutions to optimize workflow.
Managed a team of loan officers responsible for originating residential mortgage loans.
Performed detailed reviews of completed loans prior to submission to ensure accuracy of documentation.
Branch Operation Manager
Piramal Capital & Housing Finance Limited
08.2022 - 05.2024
Handling Disbursement of Home Loan / LAP /Unsecured Business Loan
Looking after Disbursement to be process as per product policy
Subsequent Disbursement checking and process for disbursement
Cases for login and Disbursement process within TAT
Monitor and ensure process and policy adherence at the branch across all levels in line with the guidelines / policy that is rolled out from time to time
Handling customer related queries/request and provide the solution and service to customer as per define company policy
Handling NACH activity for MMR 1 location
Operations
Tata Consultancy Services
04.2021 - 08.2022
Assigning the cases to team on daily basis and checking with the team if all cases are process withing tat and as per bank policy
Providing daily report to manager about every team member cases
Provide training to the new team member about policy and product
Worked as a workflow specialist in Bank of Ireland project
Handled UK Bank of Ireland Business current account and loan product
Looking after Account Opening to be process as per Bank of Ireland product policy
Responsible to process kyc of customer as per UK Financial Crime Guideline
Issuing mandate to customer through DocuSign application as per customer requirement
Follow up with customer for any further document requirement as per policy
Operations
Edelweiss Financial Services
05.2019 - 04.2021
Looking after Disbursement to be process as per product policy
Subsequent Disbursement checking and process for disbursement
Cases for login and Disbursement process within TAT
Monitor and ensure process and policy adherence at the branch across all levels in line with the guidelines / policy that's rolled out from time to time
Handled all products of operation Team such as Personal Loan, Home Loan, LAP, SME
Resolve the queries of docket and process the cases for disbursement
Responsible for post disbursal activities; file tracking post disbursement
Ensuring adherence Internal and External Auditor requirement
Handling retrieval of closure docket activity for Gujrat and Maharashtra location
Operation Executive
Axis Bank Ltd
03.2017 - 04.2019
Working for Axis bank ltd
In 'Home loan, Auto Loan, Personal Loan, Education Loan, Loan against securities' Department as an Operation Executive
Scrutiny of all the disbursement docket & process for disbursement in the system (Finnone)
Final Checking of Home Loan & LAP Docket for disbursal
Online CERSAI check before disbursement
Checking original Property Papers as per Legal Report
Preparing Disbursal Memo & Document Custody Report in Finone system
Uploading the files in Finone system and forwarding the same to operation Manager for Disbursal
Maintaining Disbursement MIS
In Education Loan checking remittance and Forex card form and Processing Outward Remittance and Forex card reload in foreign cases
In Loan against Security create request for Pledge of shares, Unpledged of shares, Sale of shares, Lien marking, Lien Removal
Education
Post Graduation Diploma - Banking & Management
Times Pro Institute
01.2016
T.Y - Accounting & Finance
Mumbai University
01.2015
H.S.C -
Maharashtra State Board
01.2012
S.S.C -
Maharashtra State Board
01.2010
Skills
Well adaptive towards corporate culture and behaviour & ability to work under pressure
Comprehensive problem-solving abilities and willingness to learn
Strong organization skills and ability to multi-task and prioritize work
Determination to complete the task on hand in time
Willingness to accept new challenges with perfection & patience
Possess certification regarding MS-CIT
Completed NISM-Series-V-A: Mutual Fund Distributors Certification Examination
Excellent Skills in MS-Excel (V-lookup, H-lookup & Pivot Table)
Production & Operations Manager, Offshore Africa at Canadian Natural Resources (UK) LtdProduction & Operations Manager, Offshore Africa at Canadian Natural Resources (UK) Ltd