Summary
Overview
Work History
Education
Skills
Timeline
LANGUAGES KNOWN
AREAS OF EXPERTISE
Training
AREAS OF EXPERTISE
Generic

JAYESH P ABRAHAM

Ernakulam

Summary

Seasoned operations leader with over 25 years of experience in industrial power systems, battery services, solar technology, and customer service operations. Demonstrated success in team building, customer satisfaction enhancement, and driving tangible business outcomes. Skilled in technical service coordination, preventive maintenance, franchise expansion, and product commissioning to ensure operational excellence.

Overview

24
24
years of professional experience
4
4
Languages

Work History

Branch Service Incharge

Exide Industries Ltd.
01.2016 - Current
  • Managing Exide Industrial Product operations across Kerala.
  • Responsible for Solar Inverter(Off line+GIT Inverters), Batteries -VRLA, Flooded, Solar, 2V Power, Telecom & Traction battery service and support.
  • Leading field service team and coordinating technical support to engineers and customers.
  • Managing in-house repair & service of Solar, UPS and battery systems.
  • Handling key accounts like Indus Towers, KSEB, and telecom clients.
  • Managed and motivated employees to be productive and engaged in work.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Senior Engineer – Operations

Emerson Network Power India Pvt Ltd.
01.2012 - 01.2016
  • Team Leader for Kerala UPS operations, managing 7 business partners and 9000+ customers.
  • Commissioning of 1–800 KVA UPS, DG maintenance, and preventive services.
  • Oversaw handover of large projects, facility support, and escalation management.

Application Engineer – Calicut Operations

F A Electronic Innovations Pvt Ltd
10.2011 - 05.2012
  • Involved in electrical panel erection, PLC & automation installations.
  • Carried out service and maintenance of automation systems across North Kerala.

Senior Engineer – Service Sales & Operations

Emerson Network Power India Pvt Ltd.
01.2006 - 01.2011
  • Managed service billing and operations across Kerala.
  • Led DC Power System installations (20–2000A) and UPS commissioning (1–800 KVA).
  • Developed partner networks and handled post-installation handovers.

Engineer – Power Solutions

Unicorn Power Solutions Pvt Ltd.
01.2004 - 01.2006
  • Site audits, UPS sizing, installation, and customer support for GE and Liebert systems.
  • Specialized in automation solutions and in-house UPS repairs.

Engineer – SMPS Product Development

Triphase Technologies Pvt Ltd.
01.2002 - 01.2003
  • Hands-on experience in SMPS design, testing, and troubleshooting.
  • Expertise in AC/DC, DC/DC converters, thermal & magnetic design.

Education

Post Diploma - Power Electronics

N.T.T.F.
Electronics City, Bangalore

Diploma - Applied Electronics

Model Polytechnic
Mattakkara, Kottayam

Higher Secondary (Plus Two) - undefined

Govt. HSS
Manathana, Kannur

SSLC - undefined

St. Thomas High School
Kilianthara, Kannur

Skills

Skilled in Microsoft Word, Excel, and PowerPoint

Timeline

Branch Service Incharge

Exide Industries Ltd.
01.2016 - Current

Senior Engineer – Operations

Emerson Network Power India Pvt Ltd.
01.2012 - 01.2016

Application Engineer – Calicut Operations

F A Electronic Innovations Pvt Ltd
10.2011 - 05.2012

Senior Engineer – Service Sales & Operations

Emerson Network Power India Pvt Ltd.
01.2006 - 01.2011

Engineer – Power Solutions

Unicorn Power Solutions Pvt Ltd.
01.2004 - 01.2006

Engineer – SMPS Product Development

Triphase Technologies Pvt Ltd.
01.2002 - 01.2003

Diploma - Applied Electronics

Model Polytechnic

Higher Secondary (Plus Two) - undefined

Govt. HSS

SSLC - undefined

St. Thomas High School

Post Diploma - Power Electronics

N.T.T.F.

LANGUAGES KNOWN

Malayalam (Fluent)
English (Fluent)
Hindi (Working Knowledge)
Tamil (Basic)

AREAS OF EXPERTISE

  • Battery & Solar Service Operations
  • UPS, DC Power & AC Drives Commissioning
  • Preventive & Breakdown Maintenance
  • Team Leadership & Dealer Management
  • Franchisee & Service Network Development
  • Electrical Panel Erection & PLC Systems
  • Inventory Forecasting & Control
  • Technical & Customer Support
  • Service Coordination & Reporting

Training

  • Leadership, Safety & Selling Skills – Emerson India & Mumbai Corporate Centre
  • Technical Training (DC Power, DPG, Power Products) – Emerson India
  • Fire & Safety – BPCL Kochi Refinery (3-Day Program)
  • Diesel Generator & Engine Familiarization – Progressive Skills, Pune
  • First Aid & CPR – St. John’s Ambulance

AREAS OF EXPERTISE

  • Battery & Solar Service Operations
  • UPS, DC Power & AC Drives Commissioning
  • Preventive & Breakdown Maintenance
  • Team Leadership & Dealer Management
  • Franchisee & Service Network Development
  • Electrical Panel Erection & PLC Systems
  • Inventory Forecasting & Control
  • Technical & Customer Support
  • Service Coordination & Reporting

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