JAYESH P ABRAHAM
Ernakulam
Summary
Seasoned operations leader with over 25 years of experience in industrial power systems, battery services, solar technology, and customer service operations. Demonstrated success in team building, customer satisfaction enhancement, and driving tangible business outcomes. Skilled in technical service coordination, preventive maintenance, franchise expansion, and product commissioning to ensure operational excellence.
Overview
24
24
years of professional experience
4
4
Languages
Work History
Branch Service Incharge
Exide Industries Ltd.
Cochin, Kerala
01.2016 - Current
- Managing Exide Industrial Product operations across Kerala.
- Responsible for Solar Inverter(Off line+GIT Inverters), Batteries -VRLA, Flooded, Solar, 2V Power, Telecom & Traction battery service and support.
- Leading field service team and coordinating technical support to engineers and customers.
- Managing in-house repair & service of Solar, UPS and battery systems.
- Handling key accounts like Indus Towers, KSEB, and telecom clients.
- Managed and motivated employees to be productive and engaged in work.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Senior Engineer – Operations
Emerson Network Power India Pvt Ltd.
Cochin, Kerala
01.2012 - 01.2016
- Team Leader for Kerala UPS operations, managing 7 business partners and 9000+ customers.
- Commissioning of 1–800 KVA UPS, DG maintenance, and preventive services.
- Oversaw handover of large projects, facility support, and escalation management.
Application Engineer – Calicut Operations
F A Electronic Innovations Pvt Ltd
Calicut, Kerala
10.2011 - 05.2012
- Involved in electrical panel erection, PLC & automation installations.
- Carried out service and maintenance of automation systems across North Kerala.
Senior Engineer – Service Sales & Operations
Emerson Network Power India Pvt Ltd.
Cochin, Kerala
01.2006 - 01.2011
- Managed service billing and operations across Kerala.
- Led DC Power System installations (20–2000A) and UPS commissioning (1–800 KVA).
- Developed partner networks and handled post-installation handovers.
Engineer – Power Solutions
Unicorn Power Solutions Pvt Ltd.
Cochin, Kerala
01.2004 - 01.2006
- Site audits, UPS sizing, installation, and customer support for GE and Liebert systems.
- Specialized in automation solutions and in-house UPS repairs.
Engineer – SMPS Product Development
Triphase Technologies Pvt Ltd.
Bangalore
01.2002 - 01.2003
- Hands-on experience in SMPS design, testing, and troubleshooting.
- Expertise in AC/DC, DC/DC converters, thermal & magnetic design.
Education
Post Diploma - Power Electronics
N.T.T.F.
Electronics City, BangaloreDiploma - Applied Electronics
Model Polytechnic
Mattakkara, KottayamHigher Secondary (Plus Two) - undefined
Govt. HSS
Manathana, KannurSSLC - undefined
St. Thomas High School
Kilianthara, KannurSkills
Skilled in Microsoft Word, Excel, and PowerPoint
Familiar with SAP and Salesforce
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Problem-solving
Team management
Time management
Flexible and adaptable
Multitasking Abilities
Supervision and leadership
Timeline
Branch Service Incharge
Exide Industries Ltd.
01.2016 - Current
Senior Engineer – Operations
Emerson Network Power India Pvt Ltd.
01.2012 - 01.2016
Application Engineer – Calicut Operations
F A Electronic Innovations Pvt Ltd
10.2011 - 05.2012
Senior Engineer – Service Sales & Operations
Emerson Network Power India Pvt Ltd.
01.2006 - 01.2011
Engineer – Power Solutions
Unicorn Power Solutions Pvt Ltd.
01.2004 - 01.2006
Engineer – SMPS Product Development
Triphase Technologies Pvt Ltd.
01.2002 - 01.2003
Diploma - Applied Electronics
Model Polytechnic
Higher Secondary (Plus Two) - undefined
Govt. HSS
SSLC - undefined
St. Thomas High School
Post Diploma - Power Electronics
N.T.T.F.
LANGUAGES KNOWN
Malayalam (Fluent)
English (Fluent)
Hindi (Working Knowledge)
Tamil (Basic)
AREAS OF EXPERTISE
- Battery & Solar Service Operations
- UPS, DC Power & AC Drives Commissioning
- Preventive & Breakdown Maintenance
- Team Leadership & Dealer Management
- Franchisee & Service Network Development
- Electrical Panel Erection & PLC Systems
- Inventory Forecasting & Control
- Technical & Customer Support
- Service Coordination & Reporting
Training
- Leadership, Safety & Selling Skills – Emerson India & Mumbai Corporate Centre
- Technical Training (DC Power, DPG, Power Products) – Emerson India
- Fire & Safety – BPCL Kochi Refinery (3-Day Program)
- Diesel Generator & Engine Familiarization – Progressive Skills, Pune
- First Aid & CPR – St. John’s Ambulance
AREAS OF EXPERTISE
- Battery & Solar Service Operations
- UPS, DC Power & AC Drives Commissioning
- Preventive & Breakdown Maintenance
- Team Leadership & Dealer Management
- Franchisee & Service Network Development
- Electrical Panel Erection & PLC Systems
- Inventory Forecasting & Control
- Technical & Customer Support
- Service Coordination & Reporting