Rohit Jadhav
Mumbai
Summary
IT Operations Executive with expertise in production monitoring and incident management. Demonstrated proficiency in AWS monitoring, batch job execution, and application troubleshooting. Strong skills in log analysis and basic SQL for effective issue resolution, ensuring system stability and compliance with SLAs through collaboration with development and support teams.
Overview
4
4
years of professional experience
Work History
IT Operations Executive
ICCL, Mindcraft Software PVT. LTD.
Mumbai
05.2025 - Current
- Configured and validated the UAT server environment, including application setup and dependency verification.
- Coordinated with development and infrastructure teams during user acceptance testing and production incidents.
- Executed SQL queries for data verification and thorough issue analysis.
- Conducted server and application restarts during incidents and routine maintenance.
- Prepared daily health checklists and monitoring reports to enhance system reliability.
- Coordinated with development, QA, and infrastructure teams during deployment and issue resolution.
IT Operations Executive
Edelweiss Tokio Life Insurance Company Limited, Mindcraft Software PVT. LTD.
Mumbai
04.2022 - 04.2025
- Provided Web Application Server (WAS) support, managing application uptime and stability across production and non-production environments.
- Monitored and managed AWS jobs and scheduled workloads, identifying failures and performing first-level troubleshooting and recovery actions.
- Executed and supported Pentaho ETL jobs, ensuring successful data processing and timely completion of workflows.
- Handled night-shift production batch operations for Ingenium, including batch execution, monitoring, issue identification, and incident resolution.
- Performed SQL queries for data validation, job verification, and issue analysis in support of application and batch operations.
Education
Bachelor of Science - Information Technology
Smt. Chandibai Himathmal Mansukhani College
Mumbai08-2021
HSC - IT
Saket College of Science, Commerce & Arts
Mumbai05-2018
SSC
Nutan Dnyan Mandir
Mumbai05-2016
Skills
- Application Support & Production Support
- Server Monitoring & Health Checks
- Incident & Ticket Management (ITSM)
- AWS Job Monitoring & Troubleshooting
- UAT & Production Environment Support
- Log Analysis (Application & Server Logs)
- Monitoring Tools: Foglight, Motadata
Tools & Technologies
- AWS
- Pentaho
- WebSphere
- SQL
- Ticketing Tools (ServiceNow / Remedy / JIRA – as applicable)
- Java-based Applications (Run JAR, log analysis)
Timeline
IT Operations Executive
ICCL, Mindcraft Software PVT. LTD.
05.2025 - Current
IT Operations Executive
Edelweiss Tokio Life Insurance Company Limited, Mindcraft Software PVT. LTD.
04.2022 - 04.2025
Bachelor of Science - Information Technology
Smt. Chandibai Himathmal Mansukhani College
HSC - IT
Saket College of Science, Commerce & Arts
SSC
Nutan Dnyan Mandir