Jayeshthrajsinh Rathod
Mumbai
Summary
Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. My profile includes 5 years of work experience with Medtronic and Abbott industries respectively for 3 and 2 years respectively. I got a total 7 awards within that time period in which consist a win of "Best employee of the year" which has been the most significant.
Overview
6
6
years of professional experience
Work History
Territory Sales Manager
Abbott Industries
Mumbai
08.2021 - Current
- Established sales goals by forecasting annual sales quotas, projecting expected sales volume, and achieving the sales targets for existing and new products for each year.
- I won 10 awards in this time frame, including one 'Employee of the year' for 2022 in the country, which was first in the industry for anyone in their 2nd year of the organization.
- Developed and implemented sales plans to achieve regional goals.
- Created and managed relationships with key customers in the region.
- Analyzed customer feedback to identify potential opportunities for increasing sales.
- Monitored competitors' activities, pricing, and promotions in the region.
- Prepared weekly and monthly reports on sales performance against targets.
- Participated in trade shows, conferences, seminars, and other events to promote products or services.
- Negotiated contracts with vendors for better terms of sale for products or services.
Technical Service Representative
Medtronic
Mumbai
08.2019 - 08.2021
- Provided superior customer service to clients by addressing all questions and concerns in the OT/cathlab during surgeries which was crucial momentarily due to quality treatment of the human bodies
- My role changed from TSR to Sales representative after 1.5 years and worked in different demographics helped me gain different perspectives
Intern
Medtronic
Mumbai
01.2019 - 08.2019
- Worked as a passionate and dedicated Intern in the Cardiology Department with working with senior cardiologists in operation theaters/cathlab for device implantation such as pacemaker and implantable defibrillators
- Was chosen as the best intern after my tenure and worked out of my role at times to support the team and organization for good networking
Intern
Lifecell International Pvt Ltd.
Mumbai
06.2018 - 08.2018
- Served as a dedicated and supportive Intern in a fast-paced environment at Lifecell, work insisted of patient counseling for stem cell bank and application in cancer research and cures
- Was selected after 3 rounds of interview consisting GD and 2 in face interviews
Education
B. Tech - Biotechnology
Dr. D.Y. Patil University
Pune08.2019
Skills
- Microsoft Office
- Effective Time Management
- Microsoft Excel
- Leadership
- Adaptability
- Communication
- Good team player
- Critical Thinking Skills
- First Aid & CPR
- Animal Care
- Solution selling
- Sales closing
- New Account Development
- Performance Management
- Territory and account management
- CRM Software
- Territory Growth
- Staff Development
Languages
- English
- Hindi
- Gujrati
Hobbies and Interests
- Swimming with state level competition participation
- NCC cadet for 2 years
- Listening/making soundtracks
- Animal rights club
Timeline
Territory Sales Manager
Abbott Industries
08.2021 - Current
Technical Service Representative
Medtronic
08.2019 - 08.2021
Intern
Medtronic
01.2019 - 08.2019
Intern
Lifecell International Pvt Ltd.
06.2018 - 08.2018
B. Tech - Biotechnology
Dr. D.Y. Patil University
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