Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
About Me
Industrial Visits
Projects
Languages
Timeline
Generic
Jaykishan Jangid

Jaykishan Jangid

C8, Goverdhanpuri, Galta Gate, Delhi Road, Jaipur

Summary

Assertive and optimistic thinker who always have seal to learn new thing, enhancing skills in each day in various level in professional environment, taking care of talent management and talent acquisitions for zonal level, end to end recruitment including analysis of manpower requirement, sourcing, screening, planning, conduct interviews, salary negotiation, releasing offers, followup till joining, onboarding, conducting training, people management, performance management, employee engagement, taking care of employee grievance, employee transfer, IP, Promotion, exit analysis, employee retention.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Deputy Manager - Human Resources |

Paisabuddy Finance Pvt. Ltd.
Jaipur
2023.07 - Current
  • Coordinate with hiring managers to identify staffing needs by receiving Job Intend
  • Determine selection criteria
  • Sourcing potential candidates through online channels (e.g
  • Social platforms and professional networks)
  • Screening the candidate, plan & conduct interview by face to face or video conference and selection procedures, assessments and in-person interviews
  • Create boarding and get approvals on mail from the concerned HOD/FPR and COO and then also get approvals from reporting managers and HR manager in HRMS portal
  • Create Manpower, create Job, add candidate information, including resumes and contact details, using our Human Resource Management System (HRMS)
  • Design job descriptions and interview questions that reflect each position's requirements
  • Organize and attend job fairs and recruitment events
  • Forecast quarterly and annual hiring needs by department
  • Generate candidate CIBLE score through an online portal with candidate KYC, get approval from credit manager, FPR if CIBIL score is below 650
  • Daily update the Job Indent as per daily productivity
  • Share the offers to the selected candidates reporting manager and authorities
  • Conducting employees resignation analysis by coordinating with employee and his/her reportings, update the sheet and share it to the HR manager.

Deputy Manager - Human Resources |

SK Finance Ltd.
Jaipur
2022.04 - 2023.06
  • Coordinate with hiring managers to identify staffing needs by receiving Job Indend
  • Determine selection criteria
  • Sourcing potential candidates through online channels (e.g
  • Social platforms and professional networks)
  • Screening the candidate, plan & conduct interview by face to face or video conference and selection procedures, assessments and in-person interviews
  • Create boarding and get approvals on mail from the concerned HOD/FPR and COO and then also get approvals from reporting managers and HR manager in HRMS portal
  • Create Manpower, create Job, add candidate information, including resumes and contact details, using our Human Resource Management System (HRMS)
  • Design job descriptions and interview questions that reflect each position's requirements
  • Organize and attend job fairs and recruitment events
  • Forecast quarterly and annual hiring needs by department
  • Generate candidate CIBLE score through an online portal with candidate KYC, get approval from credit manager, FPR if CIBIL score is below 650
  • Daily update the Job Indend as per daily productivity
  • Share the offers to the selected candidates reporting manager and authorities
  • Conducting employees resignation analysis by coordinating with employee and his/her reportings, update the sheet and share it to the HR manager.

Trainer - Learning & Development |

NOVAC Technology Solutions Pvt. Ltd.
Jaipur
2019.07 - 2022.03
  • Conduct the training for new hire employees for inbound, outbound, voice, semi-voice and non-voice profile so new hire get the good communication skills and product knowledge to get done their job precisely
  • Conduct the cross training for one process to another process to maximize utilization of resources
  • Conduct refresher training for the employees to improve their performance and work efficiently
  • Conduct product training whenever received new product update so that entire associates are on same track with latest product and process updates.

Senior Executive |

Shriram General Insurance Ltd.
Jaipur
2016.06 - 2019.06
  • Attending inbound calls to provide the solutions on customer queries, making their various requests and complains for customer satisfaction
  • Online and offline motor and non motor claim registration
  • Making calls to the customer and convince them to do renew their motor insurance policies and keep retain the customers with the company
  • Making calls to the customer to verify the policy details
  • Making calls to the customer to get feedback of the surveyor and help them for smooth claim procedure and to get the survey done on time
  • Assign the surveyor as per the survey location and inform surveyor to conduct the survey of the accidently damage vehicle
  • Provide the support and solutions to the customer over the e-mail.

Investor Relationship Officer |

KARVY Computershare Pvt. Ltd.
Jaipur
2016.06 - 2019.06
  • Handling investors query, request and complaint related to the mutual fund products and their transactions at front desk
  • Helping investors by providing deep knowledge of various equity and dept funds to invest in mutual funds
  • Making the transaction on system related to purchasing and redeeming the NAV's and investment amount.

Process Associate |

Genpact India Pvt. Ltd.
Jaipur
2013.05 - 2015.02
  • Making various banking transaction of intercalation clients like create account, delete account, amendment, debit and credit the transactions
  • Create sales bills for the customers
  • Co-ordinate with the Westpac the Australian bank branch employee and manager over the chat, email and phone
  • Audit the banking transactions.

Customer Care Executive |

Teleperformance India Pvt. Ltd.
Jaipur
2011.06 - 2013.05
  • Provide support to the customers over the email, chat and on call regarding their various queries, request and complaints related to Nokia phones product and its pre and post services.

Education

MBA - Finance & Marketing

Rajasthan Technical University
Jaipur, Rajasthan
2011-01

B.COM -

University of Rajasthan
Jaipur, Rajasthan
2008-01

XII - Commerce (Senior Secondary) -

RBSC
Jaipur, Rajasthan
2005-01

X (Secondary)
Jaipur, Rajasthan
2003-01

Skills

  • Talent Acquisition and management
  • Training - Learning & Development
  • On boarding, employee exit process.
  • Good communication English & Hindi
  • Team Player

Certification

  • MERIT FOR SCORING 92% IN THE FRONT OFFICE - UFC PROCESS, Karvy Computershare P. Ltd., Dec 2015
  • BANKING DOMAIN LEVEL - 1, Genpact India P. Ltd., May 2014
  • Telly 7.2

Accomplishments

  • STAR OF THE MONTH, Novac Technology Solutions P. Ltd., Sep 2020
  • STAR OF THE QUARTER, Novac Technology Solutions P. Itd., AMJ & JAS 2019
  • QUALITY TOPPER, Shriram General Insurance Company Ltd., Jul & Sep 2018
  • BEST TURN AROUND PERFORMANCE, Teleperformance P. Itd., May 2012

About Me

05/19/87, MALE, JAIPUR, RAJASTHAN

Industrial Visits

  • Parle-G Pvt. Ltd., Nimrana, Rajasthan
  • Indian Drugs Pharma Ltd, Dehradun, Utrakhand

Projects

Analysis of ICICI mutual fund with respect to the other investment revenue, ICICI Prudential AMC Ltd., Jaipur, Rajasthan, 45 Days, The project was done to know the market Awareness of People in Mutual Fund Investment & Directly selling ICICI Mutual Fund Products in different branches of ICICI Bank at Jaipur. Learning: During the project I learn how to sell financial products in the market & improve my marketing Knowledge and communication skills.

Languages

Hindi
First Language
English
Beginner
A1

Timeline

Deputy Manager - Human Resources |

Paisabuddy Finance Pvt. Ltd.
2023.07 - Current

Deputy Manager - Human Resources |

SK Finance Ltd.
2022.04 - 2023.06

Trainer - Learning & Development |

NOVAC Technology Solutions Pvt. Ltd.
2019.07 - 2022.03

Senior Executive |

Shriram General Insurance Ltd.
2016.06 - 2019.06

Investor Relationship Officer |

KARVY Computershare Pvt. Ltd.
2016.06 - 2019.06

Process Associate |

Genpact India Pvt. Ltd.
2013.05 - 2015.02

Customer Care Executive |

Teleperformance India Pvt. Ltd.
2011.06 - 2013.05

MBA - Finance & Marketing

Rajasthan Technical University

B.COM -

University of Rajasthan

XII - Commerce (Senior Secondary) -

RBSC

X (Secondary)
  • MERIT FOR SCORING 92% IN THE FRONT OFFICE - UFC PROCESS, Karvy Computershare P. Ltd., Dec 2015
  • BANKING DOMAIN LEVEL - 1, Genpact India P. Ltd., May 2014
  • Telly 7.2
Jaykishan Jangid