JAYKUMAR VANKAR
Mumbai
Summary
Highly analytical and results-driven professional specializing in leveraging large dataset analysis to derive meaningful business insights and drive measurable operational improvements. Proven success in managing complex initiatives end-to-end, serving as a critical liaison between Business Operationsand Technology teams. Expertise includes the full lifecycle of requirements gathering (BRDs/Functional Specs), UAT coordination, and managing BAU/ad-hoc tasks independently, while maintaining strict adherence to key control, regulatory, and audit standards across regional and global projects.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Deputy Manager - Operations
Pay U Finance Private Limited
Mumbai
08.2023 - Current
- Supporting operational end for SMB Lending, offering Advance Settlement and Early Settlement lending facility to Swiggy, Meesho, FTCash, Payu and PhonePe Merchants.
- Worked with intellectually stimulating clients, leveraging expertise to address their strategic needs effectively.
- Played a key role in surpassing the ₹500 crore milestone in February 2025 since the launch of the Phone Pe EDI product in August 2022.
- Proactively streamlined reconciliation processes emphasizing a commitment to process efficiency
Assistant Manager - Operations
Pay U Finance Private Limited
Mumbai
02.2023 - 08.2023
- Perform high-quality analysis within tight timelines and with minimal supervision, ensuring deliverables exceed client expectations.
- Collaborate with cross-functional teams to analyze industries, companies, and markets, providing unique insights to support clients' strategic decisions.
- Managed onboarding and lending for PG, Meesho, Swiggy Phone Pe and FT Cash Product. Streamlined processes through SOP implementation. Resolved customer escalations for high satisfaction and retention.
Assistant Manager - Operations
Pay U Payments Private Limited
Mumbai
08.2021 - 02.2023
- Led AML case classification team for KB Product and contributed insights to improve AML checks for Lazypay BNPL and PL Product.
- Ensured timely monthly invoice distribution and settlements for Lazypay BNPL Product, meeting T+1 and T+2 timelines.
Executive - Operations
Intellect Services Private Limited
Mumbai
03.2021 - 07.2021
- Handled CKYC cases for merchants for the Lazypay BNPL product.
Education
MBA - Finance
HK Institute of Management studies and Research
Mumbai, Maharashtra01.2020
Bachelor's - Management Studies
Viva College Institute of Management Studies
Mumbai, Maharashtra01.2018
Skills
- Strategic analysis and business planning
- Operations management
- Data visualization with Tableau
- SQL database management
- Relationship building and client engagement
- Microsoft Office proficiency
- Team collaboration and communication
- Time management skills
Certification
- Tableau
- Power BI
- Excel
Timeline
Deputy Manager - Operations
Pay U Finance Private Limited
08.2023 - Current
Assistant Manager - Operations
Pay U Finance Private Limited
02.2023 - 08.2023
Assistant Manager - Operations
Pay U Payments Private Limited
08.2021 - 02.2023
Executive - Operations
Intellect Services Private Limited
03.2021 - 07.2021
MBA - Finance
HK Institute of Management studies and Research
Bachelor's - Management Studies
Viva College Institute of Management Studies