MS Power Point
Jayprakash Mahato
Client Support - Presentation Specialist
Nallasopara,MH
Summary
To gain employment in an organization that offers me a positive atmosphere to enhance my professional skills in the workplace and to keep up with edge of technologies for innovative work for the betterment of organization.
Overview
5
5
years of professional experience
5
5
Certifications
Work History
Presentation Specialist
Integreon Managed Solution Pvt Ltd.
Goregaon East
05.2023 - Current
- Create and design presentations that effectively communicate ideas, data, and narratives to the intended clients or audience.
- Balance creative design with functionality, ensuring presentations are both aesthetically pleasing and easy to understand.
- Create visually cohesive layouts that enhance readability, and ensure the content flows logically.
- Use tools like PowerPoint, Google Slides, MS Word, and Excel.
- Create graphs, charts, infographics, and other visual aids that present complex data in an informative way.
- Strong interpersonal communication is needed to collaborate with teams, understand client needs, and effectively interpret feedback.
- Work within set deadlines, and adjust work priorities to accommodate any urgent or last-minute changes.
- Maintain versions of presentations, and ensure that the correct, up-to-date version is being used.
- Test presentations in advance to check technical aspects, such as animations, transitions, and multimedia compatibility.
- Ensure the final presentation is delivered in the appropriate format (e.g., PowerPoint file, PDF, or other formats), and prepare it for distribution or presentation.
IT Executive - Service desk Engineer
Microland Ltd.
Goregaon East, India
02.2021 - 05.2023
- Responding to clients and branches' queries within TAT.
- Queue monitoring to maintain TAT for every raised incident.
- Coordinating with the team in case of queries and discrepancies through email and chat.
- Training of new joiners and process associates to manage different types of errors and issues.
- Providing support under the supervision of a senior engineer.
- Required data patching from the backend.
- Performing analysis and troubleshooting on application functionality.
- Preparing the EOD report daily.
- Keeping records of configuration changes, and scheduling application updates.
- Providing resolution with the help of tools.
- Worked as a KLI (Kotak Life Insurance) IT Application Support Engineer.
Education
Bachelor of Science - Computer Application
Patkar College
Goregaon, Mumbai 04.2001 -
Skills
Research and analysis
Goal setting and prioritization
Interactive presentation design
Self-motivation and discipline
Customer service
Software
Excel, Word
Ticketing Tools
Outlook
SQL
Certification
Certificates of All India Council for Professional Training & Research Pvt. Ltd.From AICPTR’s Computech Computer Academy
Interests
Chess, Writing Short Films Script, Editing
Timeline
Presentation Specialist
Integreon Managed Solution Pvt Ltd.
05.2023 - Current
IT Executive - Service desk Engineer
Microland Ltd.
02.2021 - 05.2023
Bachelor of Science - Computer Application
Patkar College
04.2001 -
Disclaimer
I hereby declare that the above-mentioned details are true to the best of my knowledge.
PERSONAL PROFILE
- Date of Birth: 12/10/1998
- Address: Nallasopara (East) 401209, Palghar, Maharashtra
- Marital Status: Unmarried
- Nationality: Indian