JEAUDEEN H
Chennai
Summary
Accomplished logistics manager with expertise in cost control and operations management at SES.S. Spearheaded 60% automation of processes, enhancing efficiency. Proven leader skilled in team leadership and negotiation, adept at managing complex logistics and customs documentation. Recognized for problem-solving abilities and driving successful transitions in dynamic environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Logistics Manager
SES.S (Sathaar Engineering & Sourcing Service Pvt Ltd.)
CHENNAI
07.2022 - Current
- Managed logistics activities for export and import operations.
- Coordinated with project and estimation teams to meet requirements.
- Controlled costs by analyzing ocean freight market values across various liners.
- Booked containers with forwarders and arranged necessary logistics.
- Prepared customs documents including CIPL, shipping instructions, and insurance.
- Oversaw local truck transport activities for FOB and CIF shipments.
- Handled break bulk and RORO vessel activities based on project needs.
- Monitored container tracking and provided weekly reports to clients.
Team Leader
DHL Global Forwarding Freight Shared Services India LLP
Chennai
05.2019 - 09.2021
- Managed export activities for Airbus, ensuring timely box releases to meet expectations.
- Achieved 60% automation of box release process through collaboration with VDC team.
- Monitored 18 VUs and six BOTs to prevent disruptions in processing.
- Successfully migrated FedEx Airway bill process to virtual mode.
- Executed FCM process migration to enhance operational efficiency.
- Implemented GSConnect across all processes to improve functionality.
Team Leader
P&O NEDLOYD / MAERSK Global Service Centers
Chennai
12.2004 - 05.2019
- Managed Customs Manifest team for SAA clusters, covering India, Sri Lanka, Pakistan, Bangladesh, and Spain.
- Executed Import General Manifest submissions for all SAA countries with precision.
- Coordinated IGM numbers in ICE-GATE for vessels per Customs requirements.
- Allocated CFS for Pan India vessels based on customer requests and SOPs.
- Monitored feeder vessels and coordinated with operators to ensure timely IGM submission.
- Trained and supervised customer service employees to enhance team performance.
- Analyzed vessel volume, quality, and errors weekly, documenting findings in shared link.
- Managed Business Mail Queue to resolve customer queries efficiently.
Education
MCA - Computer Application
University Of Madras
Chennai07.2003
B.Sc - Physics
The New College
Chennai06.1999
Skills
- Logistics management
- Customer service and support
- Team leadership and negotiation
- Transportation management
- Problem solving and decision making
- Container tracking and customs documentation
- Cost control and operations management
- Transition management
Certification
- Rutgers (Global Procurement And Sourcing)
- CIF (Certified International Forwarding)@DHL
Accomplishments
- Received 'IMPACT AWARD' from Safmarine Management for avoiding the ROB of Containers.
- Received 'CUSTOMER SERVICE AWARD' for the Month of June 2011, July 2012 & June 2013 for customer appreciation.
- Received 'WE ARE DELIGHTED AWARD' for the Month of March 2013 for customer appreciation.
- Received 'VMS AWARD' & 'BEST TEAM LEADER AWARD'.
- English Typewriting: Higher (Second class) and Lower (First Class).
Languages
- English, 5
- Tamil, 5
- Hindi, 3
- Arabic, 3
Hobbies and Interests
- Playing Cricket
- Playing Badminton
Projects
CFS and House Bill projects involved in the proactive care project in which we reduced about 3,000 mails per week from the customer for CFS and House Bill requests by creating the website in which the customer can fill out their own forms for CFS and House Bill requests using Log Star systems. House bill creations in the system have been automated, which gave the benefit of a 3 FTE reduction and manual intervention to improve the accuracy level, Transition ICM process successfully migrated the critical process of 'Customs Manifest submission' for all major Asian countries, and transitioned the CFS process, internally migrating the India ICM house bill and CFS process
Personal Information
- Date of Birth: 11/09/1977
- Gender: Male
Travel Exposure
- Traveled to Manila GSC for the annual meet, workshop to discuss the annual performance, and the future improvement plan
- Traveled to Pune GSC to attend the workshop with BPO for simplification and improvement in the ICM process
- Traveled to Mumbai GSC for the internal migration of the ICM process to Chennai
- Traveled to Indonesia for the loading supervision of containers and meeting with different liners for the cost negotiation.
Timeline
Logistics Manager
SES.S (Sathaar Engineering & Sourcing Service Pvt Ltd.)
07.2022 - Current
Team Leader
DHL Global Forwarding Freight Shared Services India LLP
05.2019 - 09.2021
Team Leader
P&O NEDLOYD / MAERSK Global Service Centers
12.2004 - 05.2019
MCA - Computer Application
University Of Madras
B.Sc - Physics
The New College