JEET SHARMA
Ahmedabad
Summary
Innovative Senior Executive driving strategic growth and operational excellence. Proven ability to lead cross-functional teams and deliver transformative results. Strong track record in optimizing processes, enhancing profitability, and fostering stakeholder relationships. Adept at navigating complex challenges and seizing opportunities for sustainable development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sr. Executive / Sr. Technical Support Engineer
GCSMC - Gujarat Cancer Society Medical College
02.2025 - Current
- Collaborated with IT teams to plan and execute seamless migration of data and services to cloud platforms.
- Provided technical support and troubleshooting for ECW and PACS application issues, enhancing user satisfaction and productivity.
- Negotiated favorable contract terms with vendors, leading to significant cost savings while maintaining product quality and timely delivery.
- Facilitated server virtualization projects, optimizing resource utilization and reducing operational costs.
- Troubleshoot and resolved server issues, minimizing downtime and maintaining business continuity.
- Coordinated regular security audits, addressing vulnerabilities to maintain high levels of data protection.
- Participated in IT strategy meetings, contributing insights to align technology with business objectives.
- Improved and maintained existing IT processes and system documentation to create easy to use reference guides.
Senior Technical Support Engineer
MegaMax Services Pvt. Ltd.
05.2023 - 01.2025
- Managing ADDS
- Create Users and groups and provide permission
- Knowledge of DHCP, DNS, AD, FTP, TCP/IP Installing in Windows
- Ensure system security by setting up firewall rules and antivirus software
- Monitoring and preparing daily server health reports
- Manage and Configure User Accounts, Policies (Password, Audit, Accounting), Permissions, Disk Management, Fault tolerance (RAID level), Disk quotas, Backup utility, Process handling, System monitoring and troubleshooting in Windows Server
- Manage network resources, such as shared folders and printers
- Perform regular system maintenance and upgrades
- Maintaining Defined SLA
- Vendor Management
Desktop Support Engineer
Aforserve.com Pvt. Ltd.
01.2022 - 04.2023
- Provide Frontend Application Support for HMIS/PACS
- Outlook mail configurations and troubleshooting and PST mapping backup
- System health checkup memory utilization's and Processor uses
- Provide installation, configuration and Support of Desktop computers, Peripheral Equipment and Software
- Investigate, troubleshoot and resolve daily issues related to workstations, peripherals, phones, mobile devices, operating systems, and applications
- Collaborate with the Infrastructure & Web Applications teams to resolve complex issues and ensure efficient operation of the desktop computing environment
- Rebuild, configure and repair desktop equipment and routine updates of desktop hardware and software
Desktop Support Assistant
Redex Enterprise Pvt. Ltd.
10.2019 - 12.2021
- Daily Support user remotely and user end
- Provide Solutions to IT-related problems
- Laptop Desktop, Printer and Scanner Installation and configuration
- Mail Configuration
- Domain Configuration — Client side
- Basic Software Installation, Configuration and troubleshooting
Education
Bachelor of Engineering Technology - Information Technology
Hasmukh Goswami College of Engineering
Dahegam, India11-2020
H.S.C - Science
Muktajivan High School
Ahmedabad, India05-2016
S.S.C -
Raja Bhagat High School
Ahmedabad, India05-2014
Skills
- Reliable Performance Against Service Levels
- Equipment Maintenance
- Information System Security
- Technical Reporting
- Systematic Problem Solving
- Installation & Configuration Support
- Technical Application Assistance
- Collaborative Team Management
- Resource Allocation Strategy
- Report Development
- Cross-Functional Collaboration
- Team Leadership
Career Interest
I wish to give my best to a growing organization and intend to build a remarkable career that admits committed and dedicated people who strive hard to achieve the organization's objectives. I aspire to utilize my knowledge and skills to fulfill my duties for the success of the company.
Certification
- Windows Server 2022 certified
- Microsoft Azure Administration certified
- Google Cloud Platform certified(Running)
Timeline
Sr. Executive / Sr. Technical Support Engineer
GCSMC - Gujarat Cancer Society Medical College
02.2025 - Current
Senior Technical Support Engineer
MegaMax Services Pvt. Ltd.
05.2023 - 01.2025
Desktop Support Engineer
Aforserve.com Pvt. Ltd.
01.2022 - 04.2023
Desktop Support Assistant
Redex Enterprise Pvt. Ltd.
10.2019 - 12.2021
Bachelor of Engineering Technology - Information Technology
Hasmukh Goswami College of Engineering
H.S.C - Science
Muktajivan High School
S.S.C -
Raja Bhagat High School
Similar Profiles
Hery JadhavHery Jadhav
Senior Medical Laboratory Technician at Gujarat Cancer Society (GCS) Hospital , Medical College and Research CentreSenior Medical Laboratory Technician at Gujarat Cancer Society (GCS) Hospital , Medical College and Research Centre
Ashvi PatelAshvi Patel
Physiotherapy Intern at Gujarat Cancer Society HospitalPhysiotherapy Intern at Gujarat Cancer Society Hospital
THAKUT GOWTHAMTHAKUT GOWTHAM
Resident at U. N. Mehta Institute of Cardiology and Research Center, B. J. Medical College, Gujarat UniversityResident at U. N. Mehta Institute of Cardiology and Research Center, B. J. Medical College, Gujarat University