Jeevan Kadam
Surat
Summary
Accomplished unit manager known for mentoring and developing staff. Expertise in recruitment and performance monitoring, driving team productivity to achieve operational goals. Committed to fostering an engaging work environment that enhances employee performance.
Overview
14
14
years of professional experience
Work History
Unit Manager
Svasti Microfinance Private Limited
Surat
05.2016 - Current
- Managed daily operations of microfinance services for diverse clientele.
- Developed training programs for staff to enhance service delivery and customer engagement.
- Oversaw loan processing and credit assessments for prospective borrowers.
- Collaborated with cross-functional teams to streamline operational workflows.
- Monitored compliance with regulatory requirements in microfinance operations.
- Provided guidance, coaching, and mentoring to staff members.
- Actively participated in recruitment efforts by interviewing potential candidates.
- Managed team of 15 employees and ensured their productivity.
Branch Manager
Swabhimaan
Pune
05.2015 - 04.2016
- Managed daily branch operations to ensure smooth workflow and service delivery.
- Led team meetings to foster communication and address staff concerns promptly.
- Developed branch strategies to increase client engagement and satisfaction levels.
Field Supervisor
Indain Grameen Services
Phaltan
06.2013 - 03.2015
- Supervised daily field operations to ensure compliance with company standards.
- Coordinated team schedules and assignments for optimal workflow efficiency.
- Trained new employees on safety protocols and operational procedures.
Branch Manager
Swabhimaan
Pune
07.2011 - 06.2013
- Managed daily branch operations to ensure smooth workflow and service delivery.
- Led team meetings to foster communication and address staff concerns promptly.
- Implemented process improvements to streamline operations and boost efficiency.
Education
Master Of Social Work (MSW) - Yes
Yashwantrao Chavan School in Social Waork
Satara04-2011
BA - No
Shivaji Univercity
Kolhapur04-2009
Skills
- Training program development
- Staff recruitment
- Performance monitoring
- Team leadership
- Effective communication
- Problem solving
- Employee engagement
- Records management
- Behavioral management
- Staff development
- Staff training
- Report preparation
- Staff scheduling
- Operations management
- Loan processing
- Regulatory compliance
Languages
English
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2
Marathi
Upper Intermediate (B2)
B2
Gujarati
Beginner (A1)
A1
References
References available upon request.
Timeline
Unit Manager
Svasti Microfinance Private Limited
05.2016 - Current
Branch Manager
Swabhimaan
05.2015 - 04.2016
Field Supervisor
Indain Grameen Services
06.2013 - 03.2015
Branch Manager
Swabhimaan
07.2011 - 06.2013
Master Of Social Work (MSW) - Yes
Yashwantrao Chavan School in Social Waork
BA - No
Shivaji Univercity