Learning New Concepts
Mandli Jeevan
Assistant Manager
Mangalagiri
Summary
Dedicated Assistant Manager with 13 years in banking operations, customer relationship management, and compliance. Focused on enhancing customer satisfaction and operational efficiency while meeting business objectives. Experienced in account management and resolving customer issues within regulatory frameworks.
Overview
2
2
Languages
15
15
years of professional experience
Work History
Assistant Manager
The Karur Vysya Bank Ltd
06.2012 - 03.2025
- Led daily operations for branch, ensuring compliance with policies and procedures.
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Mentored staff on customer service best practices to enhance team performance.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assisted in achieving branch sales goals by identifying potential cross-selling opportunities and promoting bank products and services.
- Developed strong relationships with key clients, contributing to significant growth in business revenue.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
- Demonstrated knowledge of branch financial products, loans and lines of credit.
Computer Data Entry Operator
Prasad Techno Ltd
08.2010 - 04.2012
- Managed large volumes of information with precision, maintaining high standards of data integrity.
- Entered and updated data accurately into company databases, ensuring consistency and reliability.
- Developed and executed data entry processes, streamlining workflows for improved efficiency.
- Collaborated with cross-functional teams to resolve discrepancies in data records promptly.
Education
Master of Science - Computer Science
Sri Venkateswara University
Tirupati, India 04.2001 -
Skills
Banking
Loan application evaluation
Compliance management
Financial analysis
Credit assessment
Business development
Sales management
Account management
Customer retention
Process optimization
Operational optimization
Customer service
Interests
Watching & Playing Cricket
Timeline
Assistant Manager
The Karur Vysya Bank Ltd
06.2012 - 03.2025
Computer Data Entry Operator
Prasad Techno Ltd
08.2010 - 04.2012
Master of Science - Computer Science
Sri Venkateswara University
04.2001 -