JEEVITHA G
Network Engineer
Rudravathi
Summary
- Having Experience in Huawei, ZTE and Nokia Tools.
- Worked on Alarm Monitoring, FM Troubleshooting,Core and Network Integration.
- Good knowledge in 2G, 3G ,4G and 5G technologies.
Overview
4
4
years of professional experience
Work History
Network Engineer
Nokia Networks
05.2021 - 08.2021
- Fixed the customer issues via phone, email and ticketing system
- Remote support for Filed Engineers for 4G integration
- Performed Remote integration work during Maintenance Window and coordinate with NFSD in case of Ticket closure and updates
- Worked on integration/Troubleshooting on LTE Carrier add
- Troubleshooting RSSI/DI/VSWR RF Function, TMA or configuration issues on newly added 4G Sites, Antenna reconfiguration, software upgrade, Alarms Monitoring and troubleshooting
- SFP/Fiber loss troubleshooting, Radio and different Hardware functionality troubleshooting, Remote support for Field Engineers for NSBs, CA and call testing
- RET Programming and Validation using RET Worksheet from customer
- Analyzing the RFDS diagram for programming particular RETs to be connected as per construction
RAN and Core FO Engineer
Huawei Technologies
10.2019 - 07.2020
- Huawei O&M System, I manager U2000 & Neteco
- And Worked on OWS for generate Ticket & send Sms/Mail to field engineer
- Using Winfiol commands in Ericsson BSC/RNC's for Alarm monitoring and Fault detection
- Reports analysis studying KPIs to find out the problematic sectors that require attention
- Escalation of Critical and Service Effecting Alarms & Given on Call Support to Field Engineers and Technicians
- Creating and Closure of TT with the Given SLA
- Booking Fault tickets and continue taking follow up on the Ticket
- To provide incidence management during the major and critical outages
- Shift pattern for monitoring & troubleshooting 24x7
Executive Engineer
VodafoneIdea.Ltd
06.2019 - 09.2019
- Work with ZTE tools team on any required tooling changes needed to support process improvements on an ongoing BASIS
- Continuous development & daily management of service quality focused on increasing customer satisfaction via reduced Meantime to Repair, decreased ticket aging times, and increased data quality
- Pro-actively identify opportunities for service improvements; directly address and eradicate unacceptable levels of service for our customers and ourselves
- Point of contact/support for any required audit or compliance group in queries with regards to the incident management process
- Provide third and fourth level of troubleshooting for legacy customers and customers owned networks
- Monitoring LOG ANALYZER and PRTG TOOL and taking appropriate measures on affected IP devices
- Analysis of Daily/Weekly and Monthly traffic reports and take necessary Actions to Improve Network Quality
- Working Experience on roaming tools like NTR, CRMS&SIGOS (Remote Testing System.)
- Coordination with GSM operators, to solve the problems in EI's and links down issues Handling Activities
- Handling CRM complaints/Technical Solution for the GSM, WCDMA, LTE &VoLTE Subscribes
GNOC Engineer(Associate)
Nokia Networks
11.2017 - 01.2018
- Escalation of faults and maintaining the records of the same
- Analyzing and troubleshooting the BTS, TRX'S and also call drop issues through MML commands
- Basic level implementation of the changes in the network as per the requirements
- Analyzing & rectifying BTS, WBTS & SBTS related alarms and to ensure smooth running of the network by resolving various faults within SLA
- Diagnosing & fixing the faults remotely for all BSS elements
- Notification of Service Affecting/degradation faults/alarms & fixing the same in the network within the operator specific SLA & OLA
- Resolve GPRS related issues, related to data traffic
- Analyze KPI reports & rectify the faults
- Co-ordinate with care team & Technical Support Group (TSG/TAC) related to issues that solve critical outages in BSS & TXN (ECI)
- Troubleshooting the Service impacting /Non-Service impacting/Service degradation Active alarms
- UTRAN NODE(RNC) Health check report analysis execution on daily basis to ensure the SYSTEM Stability and its functions
Education
B.E - ECE
Dr.Mahalingam College of Engineering and Technology
Pollachi 01.2014 - 1 2016
DIPLOMO - undefined
Nachimuthu Polytechnic College
Pollachi 01.2011 - 1 2014
SSLC - undefined
Sri Kannika parameshwari Higher Secondary School
Udumalpet 01.2010 - 1 2011
Skills
FM Troubleshooting
Personal Information
- Father's Name: Mr.Selvan.C
- Mother's Name: Mrs.Mahalakshmi.S
- Date of Birth: 09/22/96
Toolsused
- Citrix Server
- BMC Remedy
- Nokia NetAct
- Reflection
- OMS Element Manager
- AWE Window
- Putty
- CM Editor
- CM Operation manager
Disclaimer
I hereby declare that the above particulars furnished by me are true to the best of my Knowledge and belief.
Timeline
Network Engineer
Nokia Networks
05.2021 - 08.2021
RAN and Core FO Engineer
Huawei Technologies
10.2019 - 07.2020
Executive Engineer
VodafoneIdea.Ltd
06.2019 - 09.2019
GNOC Engineer(Associate)
Nokia Networks
11.2017 - 01.2018
B.E - ECE
Dr.Mahalingam College of Engineering and Technology
01.2014 - 1 2016
DIPLOMO - undefined
Nachimuthu Polytechnic College
01.2011 - 1 2014
SSLC - undefined
Sri Kannika parameshwari Higher Secondary School
01.2010 - 1 2011
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