JEGADISH M
Summary
Product Manager with a strategic mindset, Engineering degree, and MBA, with 2 years of Associate PM experience contributing to product vision, roadmap definition, and data-driven decision-making to deliver measurable business impact. Passionate about leading high-impact products, influencing strategy, and building scalable solutions that transform markets.
Overview
8
8
years of professional experience
9
9
Certifications
Work History
Associate Product Manager
Agilysys Technology
Chennai
03.2023 - 03.2025
- Owned end-to-end product lifecycle for Guest-Facing POS Kiosk from ideation through MVP definition, development, launch, iteration, and scale across 8+ enterprise locations (3,600+ kiosks, 400,000+ daily users).
- Defined product vision, strategy, and roadmap in partnership with the Product Head, cross-functional stakeholders, and leadership team.
- Collaborated on product improvements that boosted kiosk adoption to 35%, aligning with the leadership vision of 60% adoption.
- Conducted market research, competitive analysis, and user research to gather actionable insights and inform product feature decisions.
- Partnered with UX/UI designers to optimize kiosk user flows, reducing checkout time by 14% and increasing successful transactions rate from 92% to 95%.
- Defined and Monitored key product metrics & KPIs (adoption, transaction success rate, latency, user feedback), leveraging insights to drive iterative feature improvements and strengthen product-market fit.
- Led initiatives to optimize kiosk performance, reducing transaction latency by 50% (4.2s → 2.1s), reducing checkout abandonment from 22% to 12% and lowering staff intervention rate from 25% to 8%.
- Designed and implemented configurable kiosk workflows tailored to customer needs, achieving up to 44% reduction in checkout time and 12% improvement in order-to-delivery time.
- Translated business requirements into clear product specifications, PRDs, user stories, prioritization, and managed product backlogs.
- Led API integration initiatives between POS platform and Casino Management, Loyalty, Payment Gateway, and other third-party systems to enable seamless transactional and customer data flow.
- Worked closely with engineering, QA, and UX/UI teams to execute product features on time while maintaining quality and business alignment.
- Managed release planning, stakeholder communication, product documentation, and go-to-market initiatives to ensure smooth feature launches across enterprise locations.
Management Trainee - II
IDFC First Bank
Chennai
06.2021 - 06.2022
- Developed in-depth understanding of commercial banking products (OD, LAP, Term Loans etc.)., enabling effective financial structuring for SME clients.
- Partnered with business owners to structure customized working capital solutions, optimizing interest costs and improving liquidity management.
- Conducted financial analysis including credit score evaluation, collateral assessment, and risk identification to support informed lending decisions.
- Conducted first-level credit screening including financial review, CIBIL checks, and property valuation, assisting in structuring and disbursement of loans totaling ₹6.5Cr, improving login-to-sanction conversion from ~25–30% to over 50%.
- Identified pain points in loan processing and contributed to improving turnaround time approximately by 30%.
- Collaborated cross-functionally with credit, risk, and operations stakeholders to ensure efficient loan processing and fund disbursement.
Business Analyst
Cognizant Technology Solutions
Chennai
10.2016 - 07.2018
- Led cross-functional teams in designing and delivering internal onboarding applications for KBC Bank Belgium, improving operational efficiency for bank employees by 60%.
- Led product discovery sessions through stakeholder interviews and workshops to define scalable onboarding solutions.
- Translated user requirements into features in alignment with the product vision & product strategy.
- Translated high-level business requirements into detailed user stories and acceptance criteria.
- Drafted wireframes to map end-to-end user journey to optimize employee onboarding workflows.
- Owned Sprint planning, backlog prioritization and led user story grooming sessions within Agile framework, ensuring clear requirement articulation and efficient feature delivery.
- Led Agile ceremonies (stand-ups, sprint reviews, retrospectives) and partnered with engineering, QA, and UX/UI teams to ensure timely delivery of product features aligned with business goals.
- Led product demonstrations for clients, stakeholders, and internal teams, ensuring feature validation, stakeholder alignment, and successful product adoption.
Education
MBA - Finance
Christ University
Bengaluru05.2021
Bachelor of Engineering -
RMK Engineering College
Chennai05.2016
Skills
- Communication skills
- Analytical and Problem-solving
- Strategic and Critical thinking
- Data-driven decision making
- Product management
- Agile methodologies - Scrum, Kanban
- Market research & competitive analysis
- User experience design (UX,UI)
- Design thinking
- Ideation & Product Discovery
- Concept to launch
- Product Vision & Mission definition
- Product roadmap
- Experimentation (A/B Testing)
- MVP Design
- Product strategy
- KPI & North Star Metric definition
- User persona development
- Go-to-market strategy
- Product Backlog management
- Stakeholder management
- PRD, user story and acceptance criteria
- Cross-functional collaboration
- Customer segmentation
- Product lifecycle management
- Pricing strategy
- Analytics (cohort and funnel analysis)
- Wireframing & prototyping
- Feature prioritisation (RICE, MoSCoW etc)
- Software Architecture and API integrations
Certification
MS Office Suite
Timeline
Associate Product Manager
Agilysys Technology
03.2023 - 03.2025
Management Trainee - II
IDFC First Bank
06.2021 - 06.2022
Business Analyst
Cognizant Technology Solutions
10.2016 - 07.2018
MBA - Finance
Christ University
Bachelor of Engineering -
RMK Engineering College