Shivani Sharma
Nagpur
Summary
Techno-functional Product Owner with 8+ years of overall experience, including 5+ years in product management, software development, and IT, delivering data-driven and tailored technology solutions.
Skilled in client management, business requirement gathering, product development, and providing actionable insights, while fostering inclusive team collaboration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Associate Product Manager
Gupshup Technologies India Pvt Ltd.
Mumbai
12.2020 - Current
- Experienced in conversational platforms, including APIs, SFTP applications, CPaaS, chatbots, and WhatsApp Business messaging.
- Worked on API design, development, and lifecycle management for SMS, WhatsApp, Voice, and communication services.
- Defined and executed product strategy and roadmap for CPaaS with a strong focus on API-driven solutions.
- Collaborate with multiple banks to gather and finalize project requirements, breaking them down into business and technology components.
- Managing the audit and infosec clearance for applications.
- Engaged with stakeholders for requirement gathering, issue resolution, documentation, and change management.
- Gathered and documented product requirements through stakeholder meetings, user stories, and acceptance criteria.
- Acted as Scrum Master, managing sprints, and prioritizing tasks in collaboration with the Product Development Team (developers, testers, configuration team, etc.).
- Worked with engineering teams to optimize the product performance, uptime, and reliability.
Technical Solutions Manager
Cloudstrats Technologies Pvt Ltd
Mumbai
02.2020 - 12.2020
- Build and nurture relationships with Government & Public Sector clients to drive sales.
- Support cloud and application development with expertise in web, mobile, serverless, and microservices.
- Utilize technical and industry knowledge to enhance client engagements.
- Define cloud roadmaps and develop innovative solutions.
- Expertise in bid strategy, RFP preparation, and solution documentation.
- Strong communication, coordination, and management skills.
Presales & Bid Manager
Cloudstrats Technologies Pvt Ltd
Mumbai
10.2018 - 02.2020
- Identify bidding opportunities and assess feasibility for submission.
- Develop winning bid strategies by analyzing profit margins and client requirements.
- Research, write, and review proposals while addressing technical and commercial risks.
- Collaborate with project teams and clients to gather necessary bid information.
- Manage budgets, cost tracking, and negotiations with OEMs, suppliers, and contractors.
- Research market trends and respond to client queries throughout the bid process.
- Oversee bid teams, ensuring timely submissions with inputs from sales, marketing, finance, and legal teams.
Presales Engineer
Jampot Technologies India Pvt Ltd
Mumbai
04.2016 - 09.2018
- Assist sales executives with technical design and product presentations.
- Provide production support for key banking customers and traders.
- Prepare product presentations highlighting value propositions for sales teams.
- Engage with customers, interpret their needs, and recommend suitable solutions.
- Handle technical/commercial discussions and resolve customer queries.
- Handled key customer product setup and maintenance updates to manage customer expectations.
Education
Bachelor of Engineering - Electronics And Communications
Rajiv Gandhi Prodhyogiki Vishwavidhyalaya
Bhopal06-2015
Skills
- Product Management
- JIRA
- API Testing / Postman
- Customer Service
- Product Strategy & Roadmap
- Data Analysis
- BRD/FRD
- Root Cause Analysis
- Agile Methodologies
- Roadmap Planning
- RFP/RFQ
- Infosec
- Communication Skills
Certification
- AZ900: Microsoft Azure Fundamentals
- Agile & Scrum for Product Owner Certification
- Product Owner Fundamentals - IIBA Endorsed
Timeline
Associate Product Manager
Gupshup Technologies India Pvt Ltd.
12.2020 - Current
Technical Solutions Manager
Cloudstrats Technologies Pvt Ltd
02.2020 - 12.2020
Presales & Bid Manager
Cloudstrats Technologies Pvt Ltd
10.2018 - 02.2020
Presales Engineer
Jampot Technologies India Pvt Ltd
04.2016 - 09.2018
Bachelor of Engineering - Electronics And Communications
Rajiv Gandhi Prodhyogiki Vishwavidhyalaya
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