Jegan Raja P

Assisted in Unix consultancy across Linux, Solaris, and Unix platforms.
Supported cloud environment integration for various projects.
Contributed to automation script migration and infrastructure support tasks.
Facilitated team coordination to achieve shared objectives.

• Collaborated with team members to develop strategies that achieved target results.
• Demonstrated commitment to enhancing operational efficiency through dedicated efforts.
• Enhanced customer engagement and satisfaction through high-quality service delivery.
• Handled customer complaints by employing effective communication and problem-solving skills.
• Interacted with customers to understand needs and deliver tailored service.
• Addressed customer queries by offering clear communication and detailed solutions.
• Listened attentively to customers to comprehend their requests and resolve concerns.
• Acquired comprehensive a comprehensive understanding of industry trends and process enhancements.

• Managed projects and documented requirements and standards. Supported teams in achieving project milestones through effective documentation practices. Contributed to maintaining quality standards by tracking project requirements.
• Designed robust infrastructure for disaster recovery activities to ensure business continuity and resilience.
• Managed projects and documented requirements and standards.Supported teams in achieving project milestones through effective documentation practices.Contributed to maintaining quality standards by tracking project requirements.
• Assisted in the administration of Sun Solaris systems.
  Supported the building of high-end Sun servers for production environments.
  Contributed to the setup of Solaris 10 Jumpstart configurations.
• Assisted in providing technical support for global operations.
  Prepared disaster recovery plans for activities in the production environment.
  Facilitated communication between teams during troubleshooting processes.
• Executed upgrades of Linux and Solaris servers using live upgrade techniques to enhance system performance and reliability.
• Assisted with installation and patching processes for Solaris and Linux operating systems. Provided maintenance support to ensure optimal system performance. Contributed to upgrades of software systems.
• Configured and administered Solaris for new build environments to optimise system performance and reliability.
• Administered and troubleshot Veritas Volume Manager and Solaris Volume Manager to ensure optimal system performance.
• Assisted in maintaining strong technical skills and understanding of business processes.
  Supported communication efforts across teams.
  Provided on-call production support 24x7.
• Created and installed logical domains on Solaris T-Series servers.
  Managed logical domain servers and child domains on T-Series servers.
  Assisted in optimising server performance through effective domain management.
• Developed comprehensive plans addressing root causes of critical issues.
• Collaborated with team members to achieve target results.
• Nurtured positive relationships with colleagues, fostering effective collaboration and communication.
• Trained and mentored employees to maximise team performance.
• Addressed customer inquiries and issues promptly and escalated major issues to supervisor.
• Resolved customer queries and problems using effective communication and providing step-by-step solutions.
• Enhanced working relationships by participating in team-building activities.
• Actively listened to customers to fully understand requests and address concerns.
• Trained and mentored employees to maximise team performance.

• Provide support for Solaris 9, Solaris 10, Red Hat Linux, SUSE Linux, and HP-UX systems.
  Assist in maintaining system stability and performance.
  Resolve technical issues efficiently to ensure operational continuity.
• Executed software patching, upgrading, and maintenance of Solaris and Linux operating systems.
• Executed live upgrades of Linux and Solaris servers, minimising downtime and ensuring consistent performance.
• Administered installation and configuration of Veritas and Sun Cluster systems to optimise performance and reliability.
• Troubleshot Veritas cluster issues and optimised cluster server performance.
• Administered and troubleshot Veritas Volume Manager and Solaris Volume Manager to ensure optimal system performance.
• Supported teams by leveraging strong technical skills and effective communication.
  Assisted with on-call production support to ensure continuous service availability.
  Enhanced business understanding through collaboration with cross-functional departments.
• Configured and troubleshot Solaris zones and ZFS to enhance system performance and stability.
• Configured and troubleshot Solaris zones to ensure optimal system performance.
• Handled crash dumps to analyse system failures. and core files to enhance system reliability and performance.
• Upgraded HBA firmware to enhance performance and reliability.
• Executed disk replacement and optimised disk space management using LVM on Red Hat Linux to enhance system performance and reliability.
• Designed and managed zpool creation and troubleshooting with various RAID levels to optimise data storage efficiency.
• Supported the enlargement of zpool imports to optimise data storage. zpool imports and executing zpool exports.Supported team efforts in managing zpool operations effectively.Contributed to the operational efficiency of zpool handling processes.
• Configured and troubleshot SSH, Telnet, FTP, and NFS protocols, enhancing secure file transfers and remote administration.
• Developed action plan to address root causes of critical issues, improving operational efficiency.
• Assisted in configuring monitoring systems to enhance performance.
  Supported adding disks for increased storage capacity.
  Helped create file systems to ensure efficient data management.
• Supported teams by leveraging strong technical skills and effective communication.Assisted with on-call production support to ensure continuous service availability.Enhanced business understanding through collaboration with cross-functional departments.
• Escalated VCS and VxVM critical issues to ensure timely resolution and system stability.
• Supported the enlargement of zpool imports to optimise data storage. zpool imports and executing zpool exports. Supported team efforts in managing zpool operations effectively. Contributed to the operational efficiency of zpool handling processes.

• Executed Unix builds across Solaris 9 and Solaris 10 environments to ensure robust system performance.
• Configured and administered Veritas Cluster Server products to enhance system reliability and performance.
• Assisted in configuring storage devices and clustering software for optimal performance.
  Supported integration of customer applications within the cluster environment.
  Facilitated troubleshooting and maintenance tasks to ensure system reliability.
• Administer Solaris zones and ZFS file systems for optimal performance and resource allocation.
• Administer Hitachi Storage 9990V and 9985V systems to ensure optimal performance and reliability.
• Oversaw massive data centre operations to ensure optimal performance and reliability.
• Coordinated database and application teams to improve system integration.
• Facilitated collaboration with business leads to convert business requirements into comprehensive technical specifications.
• Administer OS patch firmware bundles and oversee patch and package upgrades to ensure system integrity.
• Executed comprehensive backups for all applications and databases using Symantec NetBackup.
• Orchestrate and optimise SAN zoning configuration processes.
• Troubleshot server issues using advanced tools such as alom, ilom, and xscf to ensure optimal performance.
• Installed, configured, and administered Veritas Volume Manager and Veritas File System, enhancing data management.
• Orchestrate implementation and management of disks and disk groups under vxvm control.
• Managed the import and export processes of disk groups to streamline data management.
• Assisted in creating, resizing, restarting, recovering, and removing volumes.Supported teams in managing volume operations efficiently.Facilitated basic maintenance tasks related to volume management.
• Replaced failed disks and enhanced file system size using vxresize and vxassist to optimise storage capacity.
• Assisted in creating, resizing, restarting, recovering, and removing volumes.
  Supported teams in managing volume operations efficiently.
  Facilitated basic maintenance tasks related to volume management.
• Assisted in configuring storage devices and clustering software for optimal performance.Supported integration of customer applications within the cluster environment.Facilitated troubleshooting and maintenance tasks to ensure system reliability.
• Coordinated preparation of the plan of action for major implementation, ensuring thorough testing in the test server.

• Administered day-to-day technical support for Solaris 9 and Solaris 10 systems.
• Diagnosed and resolved technical issues affecting server performance.
• Minimised production failure duration through implementation of preventative actions, reducing impact on service availability.
• Utilized ITIL management tools to enhance service delivery and operational efficiency.
• Managed recovery and maintenance of critical file systems, including root, /usr, and /var, ensuring operational integrity.
• Configured Solaris Jumpstart servers to oversee file system processes, SMF services, and NFS management.
• Facilitated collaboration with application teams to effectively resolve and plan system events.
• Monitored machine hardware to optimize memory, CPU, and disk utilisation.
• Configured and managed RAID levels with soft partitioning to enhance system performance and maintain data integrity.
• Administered user accounts and permissions to ensure secure access and data integrity.
• Administered replacement of failed disks in Solaris Volume Manager, ensuring continued optimal system performance.
• Scheduled various regular and periodic jobs using cron and at to ensure timely execution of tasks.

• Diagnosed and troubleshot machine issues to ensure functionality, efficiently replacing faulty components to minimise downtime.
• Assisted in configuring advertisements and domain name system settings.
  Supported teams with ad deployment and DNS adjustments.
  Facilitated basic setup of advertising campaigns and DNS configurations.
• Assisted in configuring advertisements and domain name system settings.Supported teams with ad deployment and DNS adjustments.Facilitated basic setup of advertising campaigns and DNS configurations.
• Assisted in the installation of antivirus software on client systems.
  Supported clients with ongoing maintenance of antivirus applications.
  Provided basic troubleshooting for antivirus-related issues.
• Executed installation of Windows 2000 Server with all requisite patches.