Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Websites
Personal Information
Declaration
Timeline
Generic
Jenifer R

Jenifer R

Bengaluru

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Thrives under pressure and consistently earns high marks for work quality and speed. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Eager to contribute to a dynamic team and support organizational goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Consumer Sales Associate

Lumen India Private Limited
Bengaluru
07.2022 - 11.2024
  • Helped clients select products and service plans by explaining options and suggestively selling target offerings.
  • Assisted customers with questions regarding products, services, pricing, and availability.
  • Educated customers about the Internet-related products and uses.
  • Conducted huddles related to the new updates about the products and pricing.
  • Introduced new techniques and sales pitches for achieving new sales.
  • I worked as a Subject Matter Expert and trained a new hire batch.
  • Worked on Excel sheets about the new hire batch performances.
  • Conducted training sessions about product knowledge and pricing

Consumer Support Associate

Sitel India Private Limited
Chennai
07.2021 - 06.2022
  • Developed knowledge base articles for frequently asked questions.
  • Resolved customer inquiries in a timely manner and followed up with customers as needed.
  • Educated customers about features of products or services offered by the company.
  • Followed established procedures to ensure compliance with industry standards and regulations.

Education

Bachelor of Education - Mathematics Education

Good Shepherd College of Education
Chennai
07-2024

Master of Science - Mathematics

Dr. MGR University
Chennai
06-2021

Bachelor of Science - Mathematics

Womens Christian College
Chennai
04-2019

High School Diploma -

Immaculate Heart of Mary's HSS
Chennai
04-2016

Skills

  • Curriculum design
  • Materials sourcing
  • Critical thinking
  • Oral communication
  • Multitasking and organization
  • Lesson planning
  • Group and individual instruction
  • Relationship building
  • Classroom management
  • Empathy and patience
  • Time management

Affiliations

  • Worked as a Subject Matter Expert and trained new Hire employees
  • Conducted Game sessions and kept the crowd active

Languages

Tamil
First Language
English
Advanced (C1)
C1

Accomplishments

  • Awarded Best team performer for achieving Sales target and meeting team goals
  • Rewarded with points for meeting work metrics
  • Recognized by Onshore training for keeping the training session interactive.

Certification

  • Worked as an intern for Live tutors and prepared Mathematics questionnaire for tutors.
  • Worked as a Home tutor for about 5 years
  • Conducted Classes for NEET Students.
  • Primary Teacher Internship during Undergraduate Degree
  • Completed Tally, MS Word, MS Word Excel, Powerpoint Course
  • Attended workshops about social networking using Python and Graph Theory

Personal Information

DOB : 05/09/1998

Nationality : Indian

Spouse : Daniel Moses. V

Declaration

I, Jenifer R, hereby declare that the above-furnished Information is true to the best of my knowledge and belief.

Timeline

Consumer Sales Associate

Lumen India Private Limited
07.2022 - 11.2024

Consumer Support Associate

Sitel India Private Limited
07.2021 - 06.2022
  • Worked as an intern for Live tutors and prepared Mathematics questionnaire for tutors.
  • Worked as a Home tutor for about 5 years
  • Conducted Classes for NEET Students.
  • Primary Teacher Internship during Undergraduate Degree
  • Completed Tally, MS Word, MS Word Excel, Powerpoint Course
  • Attended workshops about social networking using Python and Graph Theory

Bachelor of Education - Mathematics Education

Good Shepherd College of Education

Master of Science - Mathematics

Dr. MGR University

Bachelor of Science - Mathematics

Womens Christian College

High School Diploma -

Immaculate Heart of Mary's HSS
Jenifer R