Jennifer Torres
Indianapolis,IN
Summary
Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Walmart
08.2021 - Current
- Received 20+ positive reviews from customers praising helpfulness, product knowledge, and professionalism.
- Resolved 85% of customer issues on the first contact, minimizing the need for follow-up and improving efficiency.
- Maintained an average handle time of under 5 minutes per call, balancing efficiency with customer care.
Education
Bachelor of Arts - Law in Liberal Arts
Indiana University Indianapolis
Indianapolis, IN05-2027
Skills
- Reliability and punctuality
- Patience and composure
- Problem-solving
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
Languages
Spanish
Native or Bilingual
Certification
Paralegal certificate: 05/2027
Accomplishments
Deans list:
Fall 2023 and Spring 2024
ALDPES (honors society):
Scrapbooking Committee
Timeline
Customer Service Cashier
Walmart
08.2021 - Current
Bachelor of Arts - Law in Liberal Arts
Indiana University Indianapolis
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