Jeny Jacob

Experienced in managing inbound communications with mortgage clients, effectively resolving queries and ensuring adherence to customer satisfaction standards. Demonstrated ability to process documentation and coordinate with internal teams for timely issue resolution. Proven track record in maintaining high call quality while supporting client needs through efficient follow-ups. Background includes managing corporate and international clients, executing health camps, and overseeing marketing events, contributing to successful branding and campaign initiatives.

• Singing
• Playing Guitar
• Music Production
• Photography