Jerin Raj N
Marthandam
Summary
Seasoned Chief Branch Manager with significant experience in overseeing all branch operations, including staff management, customer service, and financial planning. Known for strong leadership skills and ability to enhance team performance while ensuring optimal client satisfaction. Have consistently made positive impacts on business growth through strategic planning and execution of operational efficiency initiatives.
Overview
15
15
years of professional experience
Work History
Chief Branch Manager
Five-Star Business Finance Limited
Marthandam
09.2014 - Current
- Successfully managed a team of financing professionals providing training and guidance in the areas of customer services, sales and operations.
- Developed and implemented comprehensive strategies to improve customer service and optimize operational processes, and increase sales targets and collections.
- Works closely with the marketing team regarding advertisements and promotions.
Credit Officer
Mahindra Rural Housing Finance Limited
Nagercoil
02.2010 - 08.2014
- Analyzing loan applications and verifying income related documents and recommitting loan limits to management for the loan process.
- And feed all loan related information into system using the applications (Finn-one).
Education
Masters in Commerce -
MS University
Tirunelveli01-2009
Bachelor of Commerce -
MS University
Tirunelveli01-2006
Higher Secondary -
Government Higher Secondary School
01-2003
Skills
- Sales management
- Staff Development
- Operations Management
- Relationship Building
- Business development expertise
- Risk Mitigation
- Customer Service
- Coaching and Mentoring
- Collections
- Staff recruitment
Languages
Tamil
First Language
Malayalam
Upper Intermediate (B2)
B2
English
Upper Intermediate (B2)
B2
Current Salary
- INR. 1200000/- per annum.
Expecation
- INR. 1400000/- per annum.
Timeline
Chief Branch Manager
Five-Star Business Finance Limited
09.2014 - Current
Credit Officer
Mahindra Rural Housing Finance Limited
02.2010 - 08.2014
Masters in Commerce -
MS University
Bachelor of Commerce -
MS University
Higher Secondary -
Government Higher Secondary School
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