

Dynamic Chief Branch Manager at Muthoot Fincorp Ltd, excelling in driving sales growth and enhancing customer relationships. Proven expertise in branch operations management and team supervision, leading to significant improvements in service delivery and client satisfaction. Strong decision-maker with a focus on strategic planning and staff development.
Leading The Team,
Handling Gold Loans,
Business Loans(MSME),
Two Wheeler Loans,
Housing Loans,
Life Insurance,
Need Based Products (Third Party Products),
Retail/Group Health Insurance,
Bank Reconciliation Statement.
Customer service
Branch operations management
Relationship building and management
Sales development
Performance reviews
Customer relationships
Staff management
Decision-making
Team supervision
Operational reports
Staff supervision
Operations management
Cash handling expertise
Strong team-builder
Interviewing and hiring
Staff training
Excellent time management skills
Client relationship management
Marketing
Sales planning
Cash handling
Strategic planning
Goals and performance
Proficient in MS office