Summary
Overview
Work History
Education
Skills
Timeline
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Mandeep Bains

Chief Branch Manager
Jalandhar

Summary

Dynamic Chief Branch Manager at Muthoot Fincorp with a proven track record in enhancing customer satisfaction and driving revenue growth. Expert in branch operations management and relationship building, I successfully increased profitability through strategic cost-saving measures while fostering long-term client partnerships. Committed to delivering exceptional service and operational excellence.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Chief Branch Manager

Muthoot Fincorp
11.2023 - Current
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Maintained friendly and professional customer interactions.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.

Education

Msc IT - Computer And Information Sciences

Punjab Technical University
Kapurthala Town, India
04.2001 -

P.G.D.C.A - Computer And Information Sciences

Guru Nanak Dev University
Amritsar, India
04.2001 -

B.com -

Guru Nanak Dev University
Amritsar, India
04.2001 -

Skills

    Customer service

    Branch operations management

    Relationship building

    Relationship building and management

Timeline

Chief Branch Manager

Muthoot Fincorp
11.2023 - Current

Msc IT - Computer And Information Sciences

Punjab Technical University
04.2001 -

P.G.D.C.A - Computer And Information Sciences

Guru Nanak Dev University
04.2001 -

B.com -

Guru Nanak Dev University
04.2001 -

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Mandeep BainsChief Branch Manager