Jerrin Jarrison

Dedicated Financial Expert professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

• Microsoft Excel : Successfully completed MS Excel: Beginner to Advance Course by Udemy.
• Digital Marketing : Successfully completed the Complete digital marketing guide by Udemy.
• Consumer Behavior: Successfully completed the course by NPTEL.

• Marketing Intern | Lava International Ltd ,Noida | October,2020 – January 2021
• Conducted extensive market research by collecting and analyzing customer data to gauge satisfaction levels, gather feedback, and identify areas for improvement.
• Managed customer engagement initiatives, consistently updating clients on the latest products, features, and company updates, resulting in increased brand loyalty.
• Proactively communicated with service centers and retailers, addressing concerns, and compiling comprehensive reports for managerial review. This contributed to the enhancement of overall business operations.
• Executed customer surveys to assess price sensitivity, determining optimal price points for Lava Mobiles products. Insights provided played a pivotal role in refining pricing strategies and capturing target market segments.
• Collaborated cross-functionally to compile and present detailed reports on customer preferences, market trends, and competitor analysis. These reports served as a foundation for strategic decision-making and marketing campaign planning.

A dedicated and skilled ukulele player with a passion for music and creativity. Proficient in playing various genres, I leverage my musical abilities to foster discipline, patience, and a strong work ethic. This hobby enhances my ability to collaborate effectively in team environments and demonstrates my commitment to continuous learning and self-expression.