Jerry Gnanapragasam
Chennai
Summary
Associate Director with a proven record at ALN Billing Pvt Ltd, achieving a 10% revenue increase through strategic planning and process optimization. Skilled in team leadership and stakeholder engagement, resulting in expanded team size and improved operational efficiency. Committed to fostering professional growth and delivering impactful results.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Associate Director
ALN Billing Pvt Ltd (Health prime company) formerly known as Nexus Billing Pvt Ltd
Chennai
04.2023 - 03.2025
- Heading a location at Tenkasi with 100 plus members across all operations (Charges. Payments, AR and QC) for 2 years to drive business growth and operational efficiency.
- Developed and implemented strategies that increased revenue by [10%] and improved customer satisfaction.
- Spearheaded process improvements, reducing turnaround time by [50%].
- Collaborated with cross-functional teams to execute high-impact initiatives.
- Increased the Team strength from 50 to 100 bringing in various process from other locations.
- Managed budgets, optimizing resource allocation and cost savings.
Manager Operations
ALN Billing Pvt Ltd (Health prime company) formerly known as Nexus Billing Pvt Ltd
Chennai
04.2018 - 04.2023
- Handled a Team of 50 members in AR and Payment posting.
- Directed key projects that streamlined operations and enhanced productivity.
- Mentored and coached team members, fostering professional growth and retention.
- Managed stakeholder relationships and presented performance reports to senior leadership.
Account Manager
Celer Soft Services Ltd
Chennai
07.2007 - 08.2016
- Handling a Team of 25-40 people across all process (Charge posting, Cash Posting, EV and AR) to work on the Professional, Facility and Anesthesia Service of the Client.
- Preparing the Month End Reports of all three Business units and fixing the Monthly target for the given client.
- Training the team members in their respective areas and motivating them in improving their knowledge in the end to end process.
- Daily interaction with the client and maintaining a good relationship with the client.
- Conducting weekly teleconference meeting with the client to discuss on the issues.
- Preparing the agenda and minutes of the meeting.
- Interaction with the Clearing house and the software support team for any changes or setup in the process.
Team Leader
Celer Soft Services Ltd
Chennai
02.2006 - 07.2007
- Handling an AR team of 10 People to work on the Professional, Facility and Anesthesia Service of the Client.
- Handling a EV team of 5 People on the verification part of the patient.
- Preparing the Month End Reports of all three Business units and fixing the Monthly target for the given client.
Senior AR Executive
Celer Soft Services Ltd
Chennai
03.2005 - 01.2006
- Handling Collections (Claim Processing) and Accounts Receivables for various Clients.
- Verification of Patient’s eligibility.
- Preparing the Weekly and Monthly AR Reports.
Team Leader
Avaunte Info India Ltd
Chennai
10.2003 - 02.2005
- Verified patient eligibility with insurance companies to ensure accurate billing processes.
- Registered patient details to maintain comprehensive records.
- Posted charges for all insurance types, ensuring timely processing.
- Managed posting of payments to streamline financial tracking.
- Handled collections and claim processing for MCR, MCD, PPO, HMO, POS, and other insurances.
- Conducted reconciliation of accounts to maintain accuracy in financial records.
Education
B.B.A - Business Administration
PERIYAR UNIVERSITY
Chennai, IndiaSSLC - Accounts, Commerce, Economics, Computer Sc.
St. Mary’s AIHSS
Chennai, IndiaAISLC -
St. Mary’s AIHSS
Chennai, IndiaSkills
- Strategic planning and execution
- Team leadership and development
- Budget and financial management
- Process optimization
- Stakeholder engagement
- Risk and compliance management
- Performance metrics and analysis
- Change management
Certification
- Prime Leadership Excellence Program – [2023-2024]
- Secured overall course grade of 88% in the exams conducted by Medical Association of Billers ,USA
Awards
Best employee certificate for outstanding performance in Celer Soft Services (EV& precert).
Languages
English
Proficient (C2)
C2
Tamil
Native
Native
Disclaimer
Date: 2025-05-19 Place: Chennai Signature (G Jerry)
Timeline
Associate Director
ALN Billing Pvt Ltd (Health prime company) formerly known as Nexus Billing Pvt Ltd
04.2023 - 03.2025
Manager Operations
ALN Billing Pvt Ltd (Health prime company) formerly known as Nexus Billing Pvt Ltd
04.2018 - 04.2023
Account Manager
Celer Soft Services Ltd
07.2007 - 08.2016
Team Leader
Celer Soft Services Ltd
02.2006 - 07.2007
Senior AR Executive
Celer Soft Services Ltd
03.2005 - 01.2006
Team Leader
Avaunte Info India Ltd
10.2003 - 02.2005
B.B.A - Business Administration
PERIYAR UNIVERSITY
SSLC - Accounts, Commerce, Economics, Computer Sc.
St. Mary’s AIHSS
AISLC -
St. Mary’s AIHSS
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