Jeswanth Sathish Bomminani
Store Assistant Manager
Dublin
Summary
Dynamic, results-driven professional with a robust foundation in data analysis, customer support, and mobile application development. Expertise in web development and software testing, complemented by proficiency in WordPress and a strong aptitude for problem resolution. Known for fostering team collaboration and enhancing client engagement, with a commitment to delivering innovative solutions that drive success. A proactive approach to relationship management and adaptability to evolving needs ensures consistent achievement of goals within the tech industry.
Overview
2
2
years of professional experience
4
4
Certifications
Work History
Customer Success associate
Wipro
03.2023 - 02.2024
- Delivered accurate responses to customer enquiries in a timely manner
- Assisted customers with product-related questions, feedback and complaints.
- Maximised customer satisfaction by resolving service issues promptly.
- Managed inbound customer service calls, efficiently resolving queries and complaints to uphold satisfaction levels.
- Collaborated with cross-functional teams to address client issues promptly, resulting in faster resolutions and increased client satisfaction.
Mobile Application Developer
Yangooos Technologies
06.2022 - 07.2022
- Partnered with clients to create innovative mobile applications for both Android and iOS platforms.
- Planned, researched and developed programme logic and code tests.
- Coordinated with back-end developers, designers, and team to produce high quality solutions.
- Integrated third-party APIs into mobile applications, enhancing their functionality and usability for endusers.
Web Developer Intern
Yangooos Technologies
02.2022 - 03.2022
- Designed and developed blog post sites using HTML.
- Communicated clearly with web development teams, ascertaining daily tasks and completing to exact direction.
- Wrote custom HTML and JavaScript for existing websites.
- Developed user interfaces with modern JavaScript frameworks, HTML5, and CSS3.
Education
Master of Science - Master's in Data Analytics
Dublin Business School
Dublin, Ireland01-2025
Skills
Data analysis
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely.
- Achieved certification through the Chartered Management Institute (CMI).
Certification
Certified in Data science using R
Timeline
Customer Success associate
Wipro
03.2023 - 02.2024
Mobile Application Developer
Yangooos Technologies
06.2022 - 07.2022
Web Developer Intern
Yangooos Technologies
02.2022 - 03.2022
Master of Science - Master's in Data Analytics
Dublin Business School