Jeswanth kumar Gangadharam
Senior Network & Security Analyst
Bengaluru
Summary
Thorough Senior Analyst with over a 8-years background in Network and security. Excellent planning, organizational and communication skills. Self-reliant to perform analysis and make recommendations. Talented in data modeling and client management.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
5
5
Certifications
Work History
SW/App/Cloud Tech Support Sr Analyst
Accenture
Bengaluru
7 2021 - Current
- Created and maintained detailed network documentation, including network diagrams and network configurations.
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Handling organization infrastructure to avoid production impacts and for smooth performance
- Working on strategic and release managements for improving infrastructure
- Will be performing proof of concept(POC) for new emerging technologies based on infra requirements
- Coordinating with Project managers as per project infra design and network improvements for onboarding new projects into network
- Hands on experience in Maintaining and troubleshooting of Cisco, Juniper, Aruba LAN WLAN and SRX, Palo alto firewall devices
- Supporting and troubleshooting the project raised concerns by attending P1 bridge calls
- Auditing RFC which are getting implemented on infra and providing support on Incident Trouble shooting
- Providing Level 3-7 support on Firewall in creating rules as per project and client requirements
- Engaging 3rd party vendors cisco, Aruba, SRX, Palo alto in Bug fixes and enhancements.
- Providing the remote support for APAC region on incident troubleshooting and strategic approaches.
Senior Systems Engineer
Infosys Limited
Bengaluru
11.2018 - 07.2021
- Handling customers with Smooth interaction, understanding their requests and working on same without violation of Service Level Agreement (SLA)
- Notifying customer and internal stake holders regarding fault and the impact to network
Support for Managed enterprise network of customer spread over multiple locations - Analyze day to day client tickets/internal tickets and assign to support engineers depends on priority
- Hands on experience in Maintaining and troubleshooting of Cisco , Aruba LAN & WLAN devices
- Supporting for creating and troubleshooting the GRE VPN, IPSEC VPN for MPLS and internet links
- Performing Daily Health checks on customer managed deices Steal Head controllers , Cisco Meraki and meraki wireless
- Engaging 3rd party vendors cisco , Aruba in Bug fixes and upgrades.
- Performed root cause analysis to provide resolutions for production issues.
- Mentored junior engineers in advanced concepts, fostering professional development within the team.
L2 Global NOC Engineer
Sify Technologies Limited
Chennai
07.2016 - 11.2018
- Wan network implementation between provider edge and customer edge with implementing and configuring routing protocols like OSPF, RIP, BGP, EIGRP for both VPN and IVPN links and operation maintenance
- Resolving network and service provisioning issues for both PE and CE routers, high end ISP grade switches for trouble tickets raised on enterprise CRM tool by providing support within SLA on 24/7 basis
- Implementation and support of IP based routing configurations for VPN/IVPN/MPLS VPNLAYER2/LAYER3 based IFTAS clients across India
- Responsible for providing technical solutions and implementing new requirements for managed customers (OICL, IFTAS)
- Configuring and managing IPsec site-site, remote-site and GRE tunnels for customers
- Configuring VLAN TRUNKING protocol and troubleshoot and identify problems in STP, RSTP, MSTP, VTP
- Implementation & troubleshooting of L2 circuit for bridged mode customer (VPN, IPVPN, AND MPLS)
- Improved network performance by monitoring, troubleshooting, and resolving complex technical issues.
Education
B.E(E.C.E) -
Sri Chandrasekharendra Saraswathi Viswa Maha Vidya
Kanchipuram 06.2013 - 05.2016
DIPLOMA(E.C.E) -
Govt Polytechnic Anantapur
Anantapur 06.2010 - 05.2013
SSC -
Master Minds IIT Talent High School
Madanapalli 06.2009 - 05.2010
Skills
Networking: TCP/IP Stack, SSL/TLS, DNS
Routing Protocols: STATIC, DYNAMIC Protocols
Switching: MSTP, VTP
WAN: L3MPLS ,QOS
Network Management: SNMP, Syslog, Net flow, IPSLA
Security: VPN IPsec, GRE, DMVPN, NAT, PAT, ACL, IDS, Web filtering
WLAN: Wireless, Design and Survey of floor maps
Certification
CCNA (Routing & Switching) License: CSCO13002512
Hardware
- Routers /Firewall: Cisco ASR 1002, 9001, 9006 & normal Cisco 1841,1941, 2921, 3945 & Cisco 891, Juniper SRX 1500, 4100, Palo alto 5220, 3260
- Switches: Cisco 9k, 4506, 3550, 2950, 2960, Juniper ex-4300
- Wireless: Aruba WLC 7000/7200, MM, Aruba Central, UXI G6 , UX-F5C
- Server: Cisco DNAC, Infoblox
- Survey: Ekahau, Airwave
Personal Information
- Father's Name: F.S. Kishore
- Date of Birth: 05/29/95
- Nationality: Indian
Languages
English, Telugu & Tamil
Disclaimer
I hereby solemnly declare that the above stated details are true and correct to the best of my knowledge & belief.
Timeline
Senior Systems Engineer
Infosys Limited
11.2018 - 07.2021
L2 Global NOC Engineer
Sify Technologies Limited
07.2016 - 11.2018
B.E(E.C.E) -
Sri Chandrasekharendra Saraswathi Viswa Maha Vidya
06.2013 - 05.2016
DIPLOMA(E.C.E) -
Govt Polytechnic Anantapur
06.2010 - 05.2013
SSC -
Master Minds IIT Talent High School
06.2009 - 05.2010
SW/App/Cloud Tech Support Sr Analyst
Accenture
7 2021 - Current
CCNA (Routing & Switching) License: CSCO13002512
CCNP (Routing & Switching) (in preparation)
AWS solution Architect (SCC-002)
Aruba certified mobility associate (ACMA)
ITLV4
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