Jharna Gupta

• Served as Associate Business Analyst from 2018 to 2020, transitioned to Business Analyst since 2020.
• Honored with Orion Award for exceeding standard expectations.

Projects Undertaken

Logistics Compliance Tracker Project.

• Reduced risk of penalty up to five times the value of imported items.
• Successfully implemented e-invoicing to improve efficiency and accuracy in billing processes.
• Increased compliance of transactions with GST rules.
• Included auditing features to ensure compliance with GST laws.
• Implemented item-level licensing to manage and track licenses effectively.
• Automated the process of the entry of inward items using RPA to avoid manual errors.

ISRP

• This project was developed for the Qualcomm Security team.
• Led the project from inception, including requirement gathering and elicitation.
• Automating self-service of more than 33% of security reviews and reassessments.
• Created detailed mockups and comprehensive project plans.
• Worked closely with teams across the U.S. and India to ensure seamless integration and communication.
• Improved the user interface and workflow to enhance the overall user experience.
• Incorporated generative AI to enhance user interaction.
• Utilized GenAI for providing findings, risk ratings, and recommendations based on user-submitted requests.
• Successfully integrated the project with external systems to ensure robust functionality.
• Implemented approval workflows to streamline and automate the approval process.

Hoteling project for seat reservation in the office

• Worked on desk reservation software, post-COVID, with a hybrid working environment as a new way of working.

Qualcomm Trade Image System Project

• Saved up to $60,500 per year for the logistics team.
• Steered overall project enhancement and improved project performance by 50%.

Treasury Project

• Worked on adding new approval workflows and request types.