Jhaveri Milind Natvarlal
Bengaluru
Summary
Experienced professional with 10 + years in buying and merchandising, specializing in inventory management, budget planning, and sales operations. Proven ability to analyze market trends, particularly in book and wellness categories, to meet customer demands. Demonstrated success in managing private label operations in the beauty retail sector, optimizing inventory turnover and profitability through strategic assortment planning.
Overview
14
14
years of professional experience
Work History
Deputy Category Manager
Reliance Retail Limited
Bangalore
07.2024 - Current
- Drove growth of own brand business through strategic vendor management and margin negotiations.
- Developed new products with category teams to align offerings with market trends.
- Analyzed merchandise performance to meet statistical objectives and optimize inventory for sales volume.
- Ensured product availability across subcategories while managing supply chain for private label.
- Conducted training sessions for new employees to improve team capabilities.
- Monitored performing and non-performing categories, implementing weekly replenishment strategies.
- Oversaw out-of-stock management to maintain optimal inventory levels and prevent disruptions.
Assistant Category Manager
Health and Glow Pvt Ltd
Bengaluru
09.2021 - 06.2024
- Oversaw private label and import business operations to enhance efficiency.
- Managed vendor relationships to optimize departmental performance.
- Conducted margin negotiations to maximize profitability on products.
- Developed new production lines in response to market trends.
- Analyzed merchandise performance to adjust inventory and boost sales volume.
- Collaborated with category teams for timely product development based on current trends.
- Ensured consistent availability across subcategories through effective inventory management.
- Delivered training sessions for new hires, fostering team integration.
Buyer
Bombay Swadeshi Stores Ltd
Mumbai
08.2019 - 08.2021
- Negotiated margins with vendors to improve category profitability and drive sales growth.
- Analyzed statistical performance of merchandise, adjusting inventory based on insights.
- Ensured product availability in subcategories, effectively managing stock levels.
- Led training sessions for new hires, fostering a knowledgeable workforce.
- Planned and executed store setups to optimize product displays and customer engagement.
- Evaluated weekly item performance, focusing on replenishment strategies for best results.
- Managed vendor relationships, ensuring quality and consistency of merchandise supply.
- Handled merchandising for gifting and wraps, including pashmina
Buying & Merchandising Officer
Crossword Bookstores Ltd
Mumbai
06.2015 - 08.2019
- Management of Customer Direct Orders (books) - Managing Institutional business
- Reviewing the new arrivals
- Analysis of data and forecasting
- Vendor management for the department
- Margin negotiations - Recommendation of books - Ensuring the availability for unavailable books
- Buying and merchandising across categories vis-à-vis market demand
- Conducting Training sessions for the new joinees
- Store planning and Store set ups - MIS - Analyzing merchandise performance to monitor statistical objectives, adapt inventory as needed, and increase sales volume
- Review historical data and joined forces with the buying team to ensure the right merchandise are in stores at the optimal time
- Analyzing performing and non performing categories and weekly replenishment.
Ecommerce Executive
Shoppers Stop Ltd
Mumbai
01.2015 - 06.2015
- Inventory Management
- Managing photo shoots for the existing and new products that need to be uploaded on the Market place
- Product Updation on Market place (Amazon, Snapdeal & Jabong)
- Managing Stock transfers
- Managing Vendor registration for the department.
Customer Service Executive cum Auditor
Loop Mobile India Pvt Ltd
Mumbai
06.2012 - 04.2013
- Customer Service Management - Resolve complaints and disputes in billing by listening to client issue, offering suggestions and providing follow-ups
- Escalations desk management
- Stock Management
- Trained and facilitated orientation of new Customer Service Executives
- As a part of accounts profile managed Service Quality Audits, Cash Audits, Preparing MIS, Assisted Store Managers and contributed in Strategic planning for the achievement of the targets
Education
MBA - Finance
University of Mumbai
01-2018
BMS - Marketing
University of Mumbai
01-2011
HSC - Commerce
Maharashtra State Board
01-2008
SSC -
Maharashtra State Board
01-2006
Skills
- Communication skill
- Negotiation Skill
- Customer service evaluation
- Analytical Skill
- Proficient with MS office
- Planning and Execution
- Customer service-orientated
- Data review and analysis
- Sales forecasting
- Relationship management
- Competitive and trend analysis
Accomplishments
- Successful new range development in skincare, fragrances, & facial paper.
- New range development in wellness category.
- Incremental margins were achieved in the category.
- Successful target achievement for the project 'Customer Orders & Reviews' in the very first phase.
- SOH target achievement for Customer Order & New listings.
Projects
- Indian Ethics in the modern corporate world
- Service Flower and its application in Vodafone
- Kaizen and its application in Microsoft
- India's parallel Economy (University project)
Hobbies and Interests
- Avid Reader
- Listening to music
- Travelling
Personal Information
- Date of Birth: 07/08/89
- Place of Birth: Mumbai
Timeline
Deputy Category Manager
Reliance Retail Limited
07.2024 - Current
Assistant Category Manager
Health and Glow Pvt Ltd
09.2021 - 06.2024
Buyer
Bombay Swadeshi Stores Ltd
08.2019 - 08.2021
Buying & Merchandising Officer
Crossword Bookstores Ltd
06.2015 - 08.2019
Ecommerce Executive
Shoppers Stop Ltd
01.2015 - 06.2015
Customer Service Executive cum Auditor
Loop Mobile India Pvt Ltd
06.2012 - 04.2013
MBA - Finance
University of Mumbai
BMS - Marketing
University of Mumbai
HSC - Commerce
Maharashtra State Board
SSC -
Maharashtra State Board