Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work History
Jewellery Ambassador
Harding Retail Uk
11.2019 - Current
Creating an exceptional and memorable retail experience for guests on board
Maximizing sales by promoting a quality range of Fine Jewellery through onboard seminars, presentations, and in-store events
Developing detailed and extensive knowledge of all products as well as the brand culture
Exceeding sales targets and delivering promotional events such as seminars and presentations
Fine Jewelry & Watch Specialist
Starboard Cruise Services Inc
5 2006 - 5 2018
Assist guests in discovering brands, products and experiences that reflect their desires & interests while cultivating and fostering strong and meaningful guest relationships
Create inspiration, enthusiasm, and excitement around brands and products; holds full knowledge of all retail brands & products, including the use and benefits of the brands, products, programs, and activities
Engage with guests with excellence to ensure the team meets or exceeds sales and service targets, with equal focus on both
Maintain excellent marketing & visual merchandising standards, optimizing retail sales space for maximum revenue and rotating product as needed throughout voyages
Monitors and provides feedback to the Boutique Manager on guest reaction to products and experiences to support the evolution of collections
Ensure that the boutique and related fixtures throughout the yacht are clean and maintained at all times
Work within opening hours that comply with international customs regulations and yacht activities; thinks creatively about selling and servicing when trading time is limited
Participate regularly in training and updates about the brands, destinations, luxury sales and luxury service with a focus on continuous learning
Respond to issues or problems immediately and reports any challenges, complaints, or service difficulties to the Boutique Manager for assistance
Watch Specialist Retail
Pyramid Retails Services Pvt Ltd
02.2004 - 06.2006
Developed strong relationships with luxury watch manufacturers, securing exclusive deals and offers for our clientele.
Provided exceptional after-sales support, handling repairs and warranty claims to maintain customer loyalty.
Trained junior team members on product knowledge and sales techniques, improving overall store performance.
DIGITAL PRODUCTS & STRATEGY LEAD AMEA at SYNGENTA GLOBAL CAPABILITY CENTER PVT. LTD.DIGITAL PRODUCTS & STRATEGY LEAD AMEA at SYNGENTA GLOBAL CAPABILITY CENTER PVT. LTD.