JIBU JOHN

Feb-2011 to June-2023 in BANGALORE

• A passenger carrier, headed by, Conduct regular performance reviews and drive continuous operational security function improvement
• To liaise closely with operational management to assist functional management of safety and security within the business
• A process objective, stressing the need to meet security standards and regulatory requirements
• Measurement of performance against indicators and achievement of company goals
• Compliance with regulatory requirements and applicable laws
• Establishing a clear order of command in the security structure
• Initiate and implement corrective actions to secure quality levels
• Identify weaknesses in airline security and make recommendations in order to improve the safety of passengers
• Monitor and access safety systems to ensure compliance with federal regulations
• Monitoring continuously the quality system and the level of conformance
• Ensure the consistent reporting of all accidents, incidents or near misses
• Analyzing all the reports on security and inspection to guarantee that they are in accordance with the transportation security administration
• Carrying out development dialogue with the team leaders
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle grounds
• Maintained professional, organized, and safe environment for employees and patrons.
• Maximized performance by monitoring daily activities and mentoring team members.
• Control theft and pilferage of company property
• Resourceful when dealing with MISHANDLING BAGGAGE by tracing and reuniting customers with their belongings

Guide and advise staff and airport authorities on security search techniques and control wherever necessary during search and evacuation of aircraft/premises in response to bomb threats and other security incidents - Achievements:

• Rescue plan operation for vizag and Chennai flood in 2016
• Handled security operation for Cochin rescue operations from INS naval base 2018

Major role in Launching Agile (handling agency) in Bangalore 2018

Additional Training:

• Valid license of Basic Aviation Security (AVSEC) from Bureau of Civil Aviation Security
• Valid license of Dealing with Dangerous Goods in commercial airlines certified by DGCA
• Certified in RAMP Safety and ground handling of Aircraft at RAMP
• Done expert training in ramp activity

• Ground handling agencies, handling all international airlines in Bangalore international airport
• Handling international check-in counters
• Assisting passenger queries at arrival
• Handling crew movement
• Updating guest about the flight status
• Assisting passenger with alternate flight in case of flight cancellation by airline
• Assisting international passengers in departure hall regarding their immigration.

• Handling Guest in arrival and Departure
• Providing Special assists for Passenger with reduced mobility
• Handling counters and Boarding gate as a airline representative
• Greeted guests upon arrival and offered assistance.
• Assisted guests with check-ins, account inquiries and any additional services needed.