Overview
Work History
Education
Skills
Timeline
Generic

Jigna Shah

Mumbai

Overview

31
31
years of professional experience

Work History

Retail Store Executive

Aishwarya Design
09.2022 - Current
  • Cultivated and maintained over 100 long-term client relationships, ensuring consistent delivery of high-quality products and services, resulting in a 20% increase in repeat business
  • Coordinated with a team of 15 back-office staff to facilitate seamless business execution, reducing operational errors by 30% and improving workflow efficiency by 25%.
  • Enhanced customer satisfaction by 35% through streamlining communication channels and reducing response times by 50%, leading to a significant improvement in customer retention rates.

Freelancer

Self-employed
02.1993 - 05.1998
  • Successfully managed and operated a tailoring unit, overseeing production, quality control, and client satisfaction, leading to a 40% increase in repeat customers within two years.
  • Collaborated with the High Fashion team to contribute to seasonal collections and special projects, enhancing the brand's portfolio with innovative designs.
  • Specialized in designing formal wear for kids, men, and women, catering to individual client needs and preferences

Education

Diploma in Fashion Design - Fashion Design

SNDT And Nirmala Niketan
Mumbai, India
05.1992

Skills

  • Business Planning
  • Administrative Skills
  • Budget Analysis
  • Team Leadership
  • Quality Management
  • Problem Resolution

Timeline

Retail Store Executive

Aishwarya Design
09.2022 - Current

Freelancer

Self-employed
02.1993 - 05.1998

Diploma in Fashion Design - Fashion Design

SNDT And Nirmala Niketan

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Jigna Shah