Jignesh Rajput
Vadodara
Summary
Dynamic leader with a proven track record in business development and revenue management, notably at Pramesh Wealth PVT LTD. Excelled in staff development and performance management, enhancing team agility and customer service. Skilled in marketing and clear communication, consistently achieving sales goals and fostering robust customer relationships. Demonstrated expertise in leveraging networking strategies to surpass targets.
Overview
20
20
years of professional experience
Work History
Manager
Pramesh Wealth PVT LTD
04.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
Manager
Yes Bank
10.2016 - 04.2021
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved marketing to attract new customers and promote business.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Managed and motivated employees to be productive and engaged in work.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed detailed plans based on broad guidance and direction.
Team Leader
AXIS BANK LTD
09.2013 - 09.2016
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Generated reports detailing findings and recommendations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained database systems to track and analyze operational data.
Sales Executive
HDFC Bank
11.2009 - 08.2013
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Achieved or exceeded company-defined sales quotas.
Relationship Officer
FULLERTON INDIA CREDIT COMPANY LTD
05.2008 - 10.2009
- Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Facilitated meetings and discussions between client and team.
- Maintained and built close relationships with customers through regular contact and visits.
- Liaised with clients by phone, email and text messaging to meet client needs and define expectations.
Loan Sales Executive
ICICI Bank Limited
10.2006 - 04.2008
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Monitored pipelines to track and log status of loans.
Loan Sales Executive
Kotak Mahindra Bank
07.2005 - 09.2006
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Developed and maintained relationships with customers, lenders and other third parties.
- Negotiated loan terms and conditions with customers to secure best deal.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
Education
MBA - Finance
Vinayank Missions University
Chinna Salem, India03-2016
Bachelor of Commerce - Commerce
Eastern Institute For Integrated Learning in Manag
Sikkim03-2012
Skills
- Marketing
- Clear communication
- Business planning
- Revenue management
- Performance management
- Sales techniques
- Customer service
- Staff management
- Business development
- Trend analysis
- Networking strategies
- Staff development
- Business administration
- Workforce management
Music and Traveling
Languages Known : English, Hindi, Gujarati
Additional Qualification : knowledge of computer and CRM & Mobile Applications
Hobbies : Music and Traveling
Languages
English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Gujarati
Upper intermediate (B2)
Timeline
Manager
Pramesh Wealth PVT LTD
04.2021 - Current
Manager
Yes Bank
10.2016 - 04.2021
Team Leader
AXIS BANK LTD
09.2013 - 09.2016
Sales Executive
HDFC Bank
11.2009 - 08.2013
Relationship Officer
FULLERTON INDIA CREDIT COMPANY LTD
05.2008 - 10.2009
Loan Sales Executive
ICICI Bank Limited
10.2006 - 04.2008
Loan Sales Executive
Kotak Mahindra Bank
07.2005 - 09.2006
MBA - Finance
Vinayank Missions University
Bachelor of Commerce - Commerce
Eastern Institute For Integrated Learning in Manag
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